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Reviews of Grand Hotel Excelsior 5 stars

Great Siege Road, FRN 1810 Valletta, Malta

#28 of 35 hotels in Valletta

Guests' Choice

Review score

Based on 1903 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 27 June 2024

    8.0
    Expensive. Lovely pool
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double Room with Partial Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom in need of redecoration. A bit tired for the money. No option to eat outside of an evening. Hotel driver friendly but expensive- use Bolt instead!

    Pool was fabulous. Staff attentive & friendly. View lovely from my enormous balcony. Lovely big room, plenty of bottled water provided. Big choice at breakfast. A big slope/lots of steps to get out of the hotel may be a problem for some, but once out an easy walk into town and some fabulous restaurants

    Stayed in June 2024

  • Reviewed: 26 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Full Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Pool staff very slow getting drinks etc

    Perfect position

    Stayed in June 2024

  • Reviewed: 25 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room - Pool Area (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful country and excellent hospitality from the hotel.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    8.0
    We did have a very nice room and liked the hotel, we circumnavigated the climb to the town because of my heart condition
    • Leisure trip
    • Couple
    • Deluxe Double Room with Full Sea View and Terrace
    • Stayed 7 nights
    • Submitted via mobile

    Getting to Valletta requires 70 steps and a short very steep climb. On warmer days would only recommend the walk for fit people! The hotel only offer a complimentary taxi at 10:00 and 18:00 so we used Uber to get there and back as it was cheaper than the 12 euro the hotel asked. The service at front of house and housekeeping was excellent. Hospitality service varied from good to poor, the pool side restaurant on the day we visited for lunch was laughably appalling.

    Lovely hotel with all amenities. Drinks and food prices low for 5* hotel

    Stayed in June 2024

  • Reviewed: 24 June 2024

    8.0
    Had a good stay overall
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The decor of the hotel was very dark

    The breakfast was good but the hot food selection was only warm not hot!

    Stayed in June 2024

  • Reviewed: 23 June 2024

    8.0
    Lovely old style hotel with dignified style and friendly service
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Fascilites very good but a little tired. No problems really.

    Easy to reach swimming pool and bar and dining rooms. Lovely staff, friendly and efficient .loved having a bath in the bathroom rather than just a shower.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    8.0
    great vacation and rest
    • Leisure trip
    • Family with young children
    • Classic Family Room with Garden View (2 Adults + 2 Children)
    • Stayed 5 nights
    • Submitted via mobile

    they could have some kids friendly area

    location staff roomines breakfast

    Stayed in June 2024

  • Reviewed: 20 June 2024

    9.0
    Ideal location on the edge of Valletta
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The only pedestrian access to the town has a dangerous blind corner. I think the hotel should address this for guests. It’s also a difficult blind bend as a driver. Was unaware that there is a free driver service to the town. Lovely helpful staff but had to ask

    It’s really lovely, spacious comfortable room. Great facilities and location

    Stayed in June 2024

  • Reviewed: 18 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Full Sea View and Terrace
    • Stayed 2 nights

    great staff and location

    Stayed in April 2024

  • Reviewed: 18 June 2024

    9.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Deluxe Double Room with Full Sea View and Terrace
    • Stayed 7 nights
    • Submitted via mobile

    The steep climb to road level. Hard to believe a hotel of this standing hasn't incorporated a lift.

    The staff, the room, the views, the general character of the hotel.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Full Sea View and Terrace
    • Stayed 7 nights
    • Submitted via mobile

    There was nowhere to sit outside to have a drink in the evening, they did open half way through holiday a bar area to show football. Inside area to drink, was dull with no atmosphere and average piano playing.

    Staff, room, we had a terrace, with the extra expense.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The pool and location

    Stayed in June 2024

  • Reviewed: 14 June 2024

    7.0
    Had a nice relaxing 3 night break. I would consider using the hotel again but not definitely.
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Dated furniture in bedroom. Too many steps to get out of hotel as at a guess the average age of guests was quite elderly. I personally struggled to get out of the hotel to walk up the hill to Valletta. All food I purchased poolside I paid cash for. However when checking out of the hotel I was given a bill for unpaid food which I was told I had round the pool area. I was not given any receipts for any food I bought poolside so I had no evidence that I had paid. However the problem was sorted out at reception. I did question why receipts are not given on cash food purchases and that this should be looked at.

    Lovely pool area. Good sunbeds. Good breakfast choice.provided us with free bottled water for our rooms. Good air con in room. Shampoos etc were replaced every day. Beds were made every day.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Nice
    • Leisure trip
    • Couple
    • Deluxe Double Room with Full Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Hotel rooms are outdated…and it’s over priced for what it is. £700 for 3 nights bed and breakfast only is way too expensive comparing it to other hotels I’ve stayed in across Europe…definitely not worth that much, but still a nice hotel overall

    Good location, nice pool and friendly staff

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is quite dated and could do with renovating / redecorating in places but overall a lovely stay and clean which is most important! The bathrooms should also be updated as they currently have shower curtains which I personally don’t like.

    The location of the hotel is fab. Short walk to the centre of Valletta.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Superior Deluxe Double Room with Partial Sea View
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Fastlity

    Stayed in May 2024

  • Reviewed: 5 June 2024

    8.0
    Great!
    • Leisure trip
    • Group
    • Deluxe Double Room - Pool Area
    • Stayed 2 nights

    Pool toilets were under construction so had to venture into the hotel Dinner was a little expensive to have in the hotel but the location was great and so ventured into the main town

    Freshly made Eggs, Omelette and crapes - good choice of different foods, fresh fruit, fresh juices - every thing fresh and good selection of bread and pastries Room spacious and airy - good views of pool and sea Pool staff/bar staff so friendly and welcoming - actually all the staff were very friendly and helpful Good entertainment in the evening Great trips especially the private driver trip to Gozo and good price Lovely pool

    Stayed in May 2024

  • Reviewed: 4 June 2024

    7.0
    Comfortable, convenient, and central with stunning views.
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Getting a little expensive

    Great breakfast and First Class location.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    7.0
    Okay
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Partial Sea View
    • Stayed 3 nights
    • Submitted via mobile

    3 star rooms

    5 star outside

    Stayed in June 2024

  • Reviewed: 31 May 2024

    8.0
    Very enjoyable stay in idyllic location.
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Partial Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Rooms were a bit on the tired side (needed a coat of paint perhaps). Lots of bus tour groups made it very busy at times particularly at breakfast.

    We loved the location. Close to the old town and right on the Mediterranean. Loved the pool area at sunset. Rooms were spacious. Lovely breakfasts. Turn down service at night was a treat.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Relaxing, comfortable and good food
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Bar food a little disappointing

    Clean, stylish, lots of staff and very good facilities

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    given location and the hotel amenities, I’d say this is a great value.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room would get particularly warm at night. It didn’t seem like you could get it any cooler at the lowest setting on the AC. Rooms are also seeing their age, although there is something nostalgic about the overall decor.

    The rooms are clean and the staff was gracious and accommodating. We were given a welcome drink as we checked in, which was a nice touch. The location is great and there is an offset bar that is open 24 hours. The included morning breakfast is robust and our family loved it. You have so many choices from omelettes to crêpes, yogurt, cereal, fresh fruits, and cheeses, the list goes on. Amazing pool and private beach.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Absolutely Wonderful
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Partial Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Just a little ‘dated’ … the shower was lovely once we had worked out how to use it The fridge … someone must have fiddled with the setting… our milk was frozen 🥶 The hairdryer … not expected for 5 star ⭐️

    Great location Wonderful staff Relaxed and comfortable atmosphere

    Stayed in April 2024

  • Reviewed: 28 May 2024

    9.0
    Value for money with great location
    • Leisure trip
    • Couple
    • Superior Deluxe Double Room with Partial Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Property a bit old

    Location and services Staffs are super friendly and helpful especially Jordan at concierge and Mei at reception..

    Stayed in May 2024

Showing 1 – 25

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