Pointe Philippeau Lieu-dit "Pavillon", 97228 Sainte-Luce, Martinique
#92 of 168 hotels in Sainte-Luce
Guests' ChoiceBased on 39 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
8.8
Facilities
7.9
Staff
8.5
Value for money
7.6
Free WiFi
7.2
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Showing 1 – 25
Reviewed: 28 July 2024
Caroline
United StatesI would not recommend the main restaurant l habitation Philippeau and I find overall the value of the stay to be too high ( but we had a great time )
Perfect location , breathtaking views, friendly staff, pool snacks with Octave and his team, late night pizza available, convenience store on site
Stayed in July 2024
Reviewed: 14 June 2024
Anne
United StatesTwo toilets in the room would be nice, the restaurant was good the first night ( Creole specialties) but felt more cafeteria style the second time we ate there ( but it's not that bad really)
We loved the location, the pool, how friendly the staff was, the room size and view from our room.
Stayed in June 2024
Reviewed: 9 June 2024
Patrick
CanadaThere should be any rules wether it was one day stay or a week stay
Because I stay for one day, there were many rules, for example, I had to beg for a towel to use the pool because I stayed for one day
Stayed in June 2024
Reviewed: 7 May 2024
Myriam
CanadaRation water issues. Restaurant not very good could be better.
Location clean well kept Resort. Staff very helpful polite very friendly.
Stayed in May 2024
Reviewed: 5 April 2024
Paul
United StatesThe parking on site was an issue. My cousin came to visit and was not allowed to park on site for even 30 minutes. We had three rooms for two night and should have been able to have a parking spot for a short duration.
Great family friendly place. Nice pool and a good seaside resort.
Stayed in March 2024
Reviewed: 27 November 2023
Stan
CanadaThe buffet was not to the standards we were expecting. We found it overpriced, the food was not warm, undercooked and the selection was poor. The only items we were able to eat were the Frites and the Ice Cream.
The pool and beach were spectacular. Great layout of the facility, felt safe walking around at night.
Stayed in November 2023
Reviewed: 27 November 2023
Stan
CanadaNot being able to attain a Pool Towel on early check in.
The layout of the facility was great. we really enjoyed the pathway systems and going for walks throughout the complex. The swimming pool and beach were top notch.
Stayed in November 2023
Reviewed: 27 August 2023
Natalia
PolandRoom quality was definitely not the best. Internet connection could better too
Breakfast was great but easily accessible by birds so they were stealing a lot.
Stayed in June 2023
Reviewed: 2 April 2023
Mary
United Statesrestaurant closes at 9:30 pm so no food available with late arrival
Great location for access to airport
Stayed in April 2023
Reviewed: 1 March 2023
Susan
United KingdomBar hours were short!
Great aparthotel in a wonderful location. Fab pool and beach.
Stayed in February 2023
Reviewed: 11 January 2023
Cedric
Belgium- Very noisy with loud music and events around the swimming pool whereas we wanted to rest and relax - Taxi Charly recommended by the hotel was quite agressive and dropped us in the wrong place - The room rate was quite pricey for the level of the accommodation and service
- Nice environnement and quiet beach - Comfortable beds - Gentle and accommodating staff
Stayed in January 2023
Reviewed: 29 December 2022
Jean-baptiste
Francebathroom smells a little moisture and parking doesn’t have enough spots
green spaces, location
Stayed in December 2022
Reviewed: 21 May 2022
Tessa
Netherlandscheck-in proces, oud
ligging
Stayed in April 2022
Reviewed: 5 February 2022
Robertod
ItalyNothing.
I apologize for the delay in replying due to very busy work issues. Even now we all remember in the family as a wonderful vacation. splendid hospitality, very kind people and a dream place. Morover a huge compliment to La Matrinque and its inhabitants and visitors: the beaches were all spotless. Bravi. We miss those days.
Stayed in November 2021
Reviewed: 19 December 2021
Marjorie
United StatesThe toilet smelled like Pee from the day we got there. The smell was very bad. They should really focus on cleaning the bathroom with something That would take away the smell. I hated going to the bathroom.
I love the property, everything was very nice and accommodating to our every needs.
Stayed in December 2021
Reviewed: 16 November 2021
Still
United KingdomMy A/C always seemed to be struggling so the room was never really cold except in the small hours of the morning. There is a step down from the narrow shower doorway that some, less able, may find difficult. The water in the room was cold but was soon fixed once I'd reported it.
Had a very big room, good sized bed and balcony. There's kitchen facilities on the balcony including a sink, hob, dishwasher and fridge. Plenty of utensils for knocking out a decent small meal. Nothing better than sitting out, enjoying the view with a bacon sandwich and a coffee. The pool was quiet and big enough to accommodate quite a few people although it was never busy. Despite the hotel being full, there was never a feeling that it was, even at breakfast. Full praise for the reception staff (Nancy and Tania), who were very helpful, even managing to extend our stay, despite it being a busy weekend.
Stayed in November 2021
Reviewed: 25 May 2024
Morven
United KingdomReally don’t know where to start!!! Stays of 6 nights + and you get fresh bedding & towels!! There are no lifts, the room numbers are confusing, so dragging your bags up 3 flights & then finding you are on the wrong staircase is good fun. The rooms have barely any furniture & no comfort at all, literally like a cell, beds are like camp beds & the air con sounds like a jet engine. The shower was like Harry Potters cupboard under the stairs & the shower lead is too short so unless your 3ft tall you can’t get under it! We were appalled & checked out early….,..
The pool area for kids is fantastic. We hadn’t booked All Inclusive, but if you had, that could be an attraction for some!
Stayed in May 2024
Reviewed: 19 May 2024
Patrice
United Statesneeds renovation and buffets weren’t good
Pool was nice.
Stayed in May 2024
Reviewed: 7 April 2024
Barbara
United StatesLack of daily room cleaning. Guests have to clean kitchenette and take out trash. Dated exterior and interior (bathrooms and furniture). Stingy on toilet paper and towels. We had to pay for some sort of tax which wasn't disclosed at check in.
Easy access to beach.
Stayed in April 2024
Reviewed: 21 March 2024
Lessard
CanadaThe room were supposed to have air conditioning. It had an air exchanger system but the room never reached the temperature we set the thermostat at.
Bed was comfortable. Small kitchenette was well equipped.
Stayed in March 2024
Reviewed: 14 January 2024
Todd
United StatesDated, Staff, no water last day
Location
Stayed in January 2024
Reviewed: 13 January 2024
Olivier
South KoreaFirst room had no phone, no tv, no wifi. Staff knew and didn't tell, didn't care. Next room, after asking for general manager, was fine. But reception staff was extremely unpleasant.
Great location
Stayed in January 2024
Reviewed: 5 December 2023
Kerstin
United KingdomNothing to complain about, really perfect!
This is a great place to stay! We enjoyed it a lot and would definitely recommend it, especially with small children.
Stayed in December 2023
Reviewed: 5 December 2023
Christine
United StatesA/C went down and not fixed for 3 days and NO FANS? Shower pipe was broken and drain wasn’t working . They only clean and give you towels every 4 days ( with a kitchen and bathroom it gets stinky). We got locked inside our room because the door handle broke and the front desk wasn’t answering the phone ….we had to holler down to get someone to help us ( mind you we don’t have the best the best French) There is never parking and one night we parked not in a space someone let the air out of our tire? We had to find a tire place to fix it. The restaurant is buffet only and it’s pretty expensive. The food was not great for 30 Euro per person.
Location was great!
Stayed in December 2023
Showing 1 – 25
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