Estrada da Baía de N. Senhora da Esperança, Cotai, Macau, Macao
#19 of 68 hotels in Macau
Guests' ChoiceBased on 772 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
8.9
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 16 June 2024
Steve
United StatesHardware (furniture and other physical amenities) showing a bit of aging.
Excellent service, from bellboy to check-in receptionist to concierge to house keeping, every staff was friendly and made their best effort to help guests.
Stayed in June 2024
Reviewed: 15 June 2024
Saravanan
MalaysiaFood
....
Stayed in June 2024
Reviewed: 13 June 2024
Ujjawal
Indiathe price of the breakfast is very high, hence we had to go to other hotel to have the breakfast
everything was very good but the breakfast is expensive as compared to other similar hotels
Stayed in June 2024
Reviewed: 10 June 2024
Abhishek
IndiaView could have been better - we requested for a higher floor.
Check-in was super easy. Luggage/concierge was very helpful & timely delivery of our luggage. Rooms were extra spacious. Awesome!! Pools were very kid friendly.
Stayed in June 2024
Reviewed: 9 June 2024
Shah
IndiaNothing
Yes
Stayed in June 2024
Reviewed: 5 June 2024
Amit
IndiaLocation and amenities
Stayed in June 2024
Reviewed: 3 June 2024
Diwakar
United KingdomOnly drawback is staff at certain times as they do not understand language other than Mandarin or Cantonese and only talk in hand signals which is frustrating at times. Some of the staff is rude as well but location and experience wise, this is a must try.
The property is amazing, room is spacious, The highlight was bathroom. In room dining is delicious.
Stayed in May 2024
Reviewed: 3 June 2024
Arundhati
IndiaThe food was mostly limited to chinese....there were no cafes no pizza pasta ....considering it was italian themed that was disappointing....there should be more food options including Indian cuisine
It was a fabulous property....very spacious rooms...extremely luxurious.....
Stayed in May 2024
Reviewed: 3 June 2024
Puneet
IndiaNA
Ambience
Stayed in May 2024
Reviewed: 2 June 2024
Hartono
IndonesiaEverything is Available and Inttegrated. Wifi is Nice
Stayed in May 2024
Reviewed: 31 May 2024
Pj
IndiaImproper signage or lack of proper exit
Rooms, Shops and Food coirt
Stayed in May 2024
Reviewed: 31 May 2024
Panizales-
United Arab EmiratesThere is no bidet in the toilet so make sure you have wet tissues. But then, thats how it is on this part of the world.
The location is perfect if you want to see most of the cotai strip without getting on a car or bus. Love that the hotel offers free transfers so that it makes getting to the hotel easier. Everything is in this massive hotel complex, and bus stops are close by in case you want to go to local tourist spots.Wifi is also fast. I love that it is not crowded, even the casinos.
Stayed in May 2024
Reviewed: 28 May 2024
Charita
United StatesGood
Stayed in May 2024
Reviewed: 27 May 2024
Krystell
SpainThe room was amazing! There was so much space everywhere and the bed was extremely comfortable. The view was just great!
Stayed in May 2024
Reviewed: 27 May 2024
Raisha
IndiaPlease try to have Indian food restaurant as well
Everything is amazing! Best property
Stayed in May 2024
Reviewed: 26 May 2024
Ayyappan
IndiaBeautiful and worth for money
Stayed in May 2024
Reviewed: 23 May 2024
Mayank
Indiatotally the hotel is amazing
very nice
Stayed in April 2024
Reviewed: 20 May 2024
Danilo
PhilippinesPricey
Location
Stayed in May 2024
Reviewed: 19 May 2024
Harmanjeet
United KingdomShould have more food options (in food court)
Entire property
Stayed in May 2024
Reviewed: 18 May 2024
Samantha
United KingdomEverything was stunning! Would highly recommend
Stayed in May 2024
Reviewed: 18 May 2024
Nadarajah
United Arab EmiratesNothing coming
Extremely happy, with facilities fast check, in and out, excellent staff very helpful and location and majestic look of the Venition, full of entertainment and shopping, what else you want for a happy holiday 🌸 😍
Stayed in May 2024
Reviewed: 15 May 2024
Rahul
United KingdomHave to walk tons to just get to your room through the mall. Doesn’t give a hotel vibe at all. Crowded like crazy and prostitutes walking around at night openly asking men for sex.
Amazing property as expected however it feels like you’re staying in a shopping centre. The architecture is phenomenal and so is the service. We stayed in the suite and it was fantastic. Great size, great decor, lovely view. Can’t complaint about the room and the service.
Stayed in May 2024
Reviewed: 14 May 2024
Digavalli
IndiaExpensive
Service and ambiance
Stayed in April 2024
Reviewed: 13 May 2024
Honeylet
Qatarno quiet area
It's very near to other big hotels. The bed is very comfortable. The view from the hotel window is stunning.
Stayed in May 2024
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