Nothing

Everything was perfect! Nice and clean room, comfortable beds, great restaurant for breakfast and lunch, nice sunbeds close to the beach, very friendly staff. I highly recommend it!

Stayed in June 2024

Nothing except we were on 3rd for and had to be careful with the stairs were in our 80s-the breakfast could use some improvement

Location perfect for the area

Stayed in May 2024

Needs differents options for breakfast

Rooms space is perfect

Stayed in May 2024

The breakfast could be much better, every morning the same food which can not be compared with the lunch time. Not bad but needs more salads, vegetables and other meals.

Perfect location. Good restaurants area. Nice infrastructure of the hotel. Great food at the lunch time. Impressed delicious! Nice beach and nice butler service. Comfortable and clean room.

Stayed in May 2024

We had cockroaches in our bathroom. It happens but it made us uncomfortable afterwards.

Staff was very welcoming and accommodating to our needs. Great location if you want to relax and stay away from the crowds.

Stayed in March 2024

Nothing I didn't like. But show people how close the Village is to the resort. I know that information is published on the website, but we didn't realize how convenient La Playa is to all those great restaurants, supermarkets, etc. It's just perfect.

The resort thought of everything. The room was well thought out, contained everything we needed, was clean, and very comfortable. The restaurant was good, and the breakfast was surprisingly convenient. It's nice to just walk a few feet for breakfast and not have to travel too far right after you wake up. The staff is so helpful without being intrusive. Almost made me want to move to France! Will stay here again, 100%.

Stayed in May 2024

Just the same breakfast every day.

Being there a week, the breakfast was good but could use a little variety.

Stayed in May 2024

Would love evening dinner options, but local restaurants are still excellent.

Fab beach & food, definitely will return!

Stayed in March 2024

The beach chair employees are quick to kick you away, starting before 4:30pm. I think you can stay at the beach longer, but they are just trying to go home, I guess. I get sunburned easily and want to stay later, so this is inconvenient, but I think you can just let them take the cushions, etc if you want to stay longer. Hotel-arranged taxi to the airport was a scam. The hotel itself is a long ways to SXM airport from this side of the island, but that's not an excuse for taxi scams. I would expect better from a taxi arranged by the hotel itself! Need a reservation for restaurants around the area.

Excellent location at Orient Bay! Loved the property and the location. French side of the island is near some nice restaurants, and beach bars and the windy side of the island. The room was very nice, and the location was excellent. Not a bad place to stay... The beach view was a sliver of beach, but that's to be expected. In actuality, the view was a nice, quiet open area that made for a nice sleeping experience. We could see and hear the ocean, but not a direct view.

Stayed in January 2024

In the room were ants and there was mold in the bathroom.

Friendly staff, location great, clean beach and surroundings.

Stayed in March 2024

NA

Everything

Stayed in March 2024

Great location on Orient Beach and lovely outdoor set up. Safe enclosed pool area tucked in behind reception and breakfast area literally overlooking / on the beach. A super way to start the day. Sand white and seaweed cleared daily by diggers. Beach cafes and restaurants all within easy 5 minute walk covering lunch and dinner. Perfect couples retreat.

Stayed in February 2024

I liked everything.

The property was beautiful! Clean, convenient location.

Stayed in February 2024

Great location and facilities. Even better service!

Stayed in February 2024

The seating at the beach was ridiculous. As a paying hotel guest you had to reserve and pay 30E for a front row chair. Also towels were limited and very thin . No washcloths.

We loved the location Right on a lovely beach. Our room, a suite on the top floor was spacious. View of the ocean was fabulous.

Stayed in January 2024

I do wish they had some kind of workout facility, but it is a small thing.

This hotel is in a fabulous location and the staff is exceptional.

Stayed in December 2023

Pool was small and fist floor room has little view.

Location was excellent. The staff were amazing and helpful and the rooms were large ant very clean. The restaurant was on the beach, the beach chair and the location was excellent. Beach staff were accommodating and and service was great.

Stayed in December 2023

No rooms with beach view. Breakfast no good, and too early. Runny scrambled eggs every morning, yuck!! Not much else.

Beautiful, terrific location. Close proximity to nude beach. Will definitely be back. Highly recommended.

Stayed in June 2023

The breakfast is adequate, not a huge choice but what is there is done well, each to their own but we would have preferred more cereal options, yogurt, maybe more choice of eggs.

Room was superb, exceptionally clean, large spacious, plenty of storage, little kitchenette, massive comfy bed, large bathroom and an amazing shower. The staff from the reception, the pool bar, the breakfast were all really friendly and helpful.

Stayed in July 2023

breakfast was disappointing

the location on Orient Bay

Stayed in April 2023

Nothing. We LOVED everything.

Everything. Location was phenomenal, right on the beach. Breakfast was good. Concierge was available 24/7 and extremely helpful. Everyone from housekeeping to the manager was just exceptional. We will be coming back!!! Don’t hesitate, this place is awesome.

Stayed in June 2023

Far from other activities (i.e. ferry to other islands) and taxis are quite expensive

Loved the area - gated community around the whole beach, very safe, clean and just lovely

Stayed in May 2023

the rule about the room key and towel if you lost any the high price you will pay. 

The room was great and the beach was beautiful

Stayed in May 2023

Nothing at all

Cathy and the rest of the Staff are wonderful. We stayed there for 2 weeks with our 1 year old and we had a blast. The staff litterally made us feel home from the 1st to the last day, every single staff member makes sure that you don’t need anything and do their best to enhance your stay. This hotel was super clean, extremely quite, and very family friendly which we loved. The Food is amazing, the staff again is extremely nice, i’ve been working in the hospitality industry for almost 15 years and i rarely seen that amount of kindness in 1 place❤️❤️❤️❤️❤️❤️

Stayed in May 2023