Personnel is a bit strange. Most employees look and behave like they passed some special "never smile" training. There were a few exceptions, though, which actually made the "average" attitude more noticeable. No particular problems, just spoils the overall impression a bit. One advice to management - give the landscaping guys some uniforms, otherwise they look like some hobos, again spoiling otherwise good impression of the hotel.

Great place, everything clean, good food, we got a free upgrade to Premium

Stayed in September 2024

The staff is a little bit rude, they don't answer the questions asked, and they need a lot of time to solve the problem. But these are only individuals, there are also super people.

Hotel is clean and beautiful, it's great for kids. Food is great too.

Stayed in September 2024

Food should be better.

Great stuff and place

Stayed in August 2024

The staff soo friendly,helpfull smiling all the time and make you feel like family everyone from the staff speaks at least 2languages.

Stayed in September 2024

The housekeeping isn't great, more staff are required on this department, the buildings are quite old apart from the premium area..

The staff are great, the premium area is good..

Stayed in August 2024

The pools

Ok but bacon could of been cooked longer and when I asked was told no

Stayed in August 2024

The room was not clean, only beds made. not cleaned floor or clean towels. Main restaurant - to hot.

swim up room was brilliant, cleaned daily and would recommend. food in theme restaurant's very good. lots of space around the pool. ice cream great and included. easy to get to the beach. staff where friendly always somewhere to get food. thought-out the day.

Stayed in July 2024

It's so far away from airport and not much to do in the local area

Staff were amazing, good at the bars and speciality restaurants was delicious. Main buffet was fine, but a bit sameish. Kids were happy with this though.

Stayed in August 2024

A lot of seasonal staff who were reluctant to assist, and some quite rude staff in some of the restaurants. Large restaurant was poorly managed without enough staff to clear places (resulting in many empty but messy tables so hard to find tables). For an all inclusive hotel there is also quite a lot that is additional or paid for which we didn’t expect.

The bar and grill by premium pool were great. Swim up pool was also nice, but overlooked by pool area so not private. Hotel facilities were clean, well maintained and rooms were modern and nice. Good selection of food in restaurants.

Stayed in August 2024

We liked every thing about our stay.

The location and facilities very good.

Stayed in August 2024

Uljcinj is difficult to reach because of a heavy traffic along the coast line. Mosquitos are annoying in three night, you can't sleep with windows open because of that.

An excellent hotel with its own beach and several pools. Food and drinks available at any time, if you get an "all inclusive" package.

Stayed in August 2024

Our AC wasn’t working in the first 2 days but nobody believed us - they sent a man to repair but nothing has changed, the 3rd day I went to the assistant front office manager and she immediately gave us the room next to us, where the AC was working properly. So from that point our holiday went excellently :) I didn’t know that there is a staff on the ground floor where we should have addressed the issue - at the end all turned out good thanks to the lady in the reception (with round glasses I forgot her name 🫣)

Everything was close to our apartment - the beach was 200 meters but beautiful and sandy. Grill bar and the beach bar had variety of food and drinks, we had premium all inclusive, which contained every alcoholic and non-alcoholic beverages. Many pools for different purposes - kids and 18+ pools also - the kids club offered all day care if needed (we only tried for a 45 minutes) - overall everything was great, highly recommended.

Stayed in August 2024

only the blackout at the first day which took place in Ulcinj

Pleasant all imclusive resort

Stayed in August 2024

Ami hasznos lenne:

All in all we realy enjoed our holiday at the Hotel and we are satisfied, but we have some suggestions please consider if it posible: It would be beneficial to implement glass/cup return point on the beach and among the pools. Easy, quick-to-change textile tablecloth for the tables and paper covers for the chairs. We recomend this Hotel for who wants to spend a lovley week or two a realy nice enviromente with nice staff, good foods és drinks. Thanks everything Azul Beach Resort Montenegro by Karisma :)

Stayed in August 2024

1. We booked six months in advance three families and my mother for her 70's birthday. When my mother booked she asked for our rooms to be close together and gave the property our reservation numbers and everything. They did nothing with this info as each of the three families ended up in a completely different building. When we complained about this we got no empathy they didn't care. 2. My family specifically got stuck at the furthest building from everything. If we wanted to go to the pool or beach or to eat anything we had to walk a lot in the scorching heat. Same for going back to the room. So instead of enjoying the resort completely, every time you had to think "do i want to go to the pool now?", "should i return to my room now?" because every walk was long and hot and you had to consider if you want to walk it. 3. On one of the nights hotel staff were drilling outside our wall at 10 pm. What the heck. 4. You could hear every other guest through the walls. 5. They advertise like a ton of pools, but in fact there is one pool we could use, the main pool. Two pools are premium only, one pool is 18+ we couldn't go with our kids, the indoor pool (which we were looking forward to) was closed down, etc. The one pool we did use was not heated and had no shaded areas. To sum up: For the amount I was paying I would expect not to hear other guests through walls or people drilling at night or having to walk so much to get anywhere etc.

The place in general is fine and we were able to have fun but it always felt a bit off as everything is like "almost" good but not that good as it should be. The rooms were ok but had issues, the facilities were good but had issues, the food was ok but felt like cheap ingredients, the entertainment shows, etc. Everything in the resort felt like an aliexpress version of what a real resort should be. And that would have been fine if the value for money was better. As it is, for the amount we paid we expected a more polished experience. Having said that, we did enjoy what we did have, and the staff handling kids really did whatever they could to keep the young ones entertained. The all inclusive experience was also good, we were never hungry or thirsty, all throughout the day.

Stayed in August 2024

Not much to dislike. There are special restaurants- we tried the Italian but it was not good at all. Also, There is one building with no elevator - and it was my building.

Amazing hotel, very clean, spacious and quite pretty as well. All the people of the hotel staff were very nice and helpful and the facilities are great. The beach, the pools and the bars and beverages. You have snacks and alcohol all day long. You have a lot of food, many options, many deserts and even ice cream. This hotel is amazing for kids and it was designed for being with kids. there is a kids club with babysitter and kids pool and even "kids suitable" places in the main pool where they can sit. It is a very good hotel.

Stayed in August 2024

We had the "Ultra All Inclusive" package booked, however, even though clearly stated on the menu there were many things missing. Here's a short list of the many missing things: Jameson, Prawns, Shrimps, Jack Daniels, restaurant reservations were not respected, the beach umbrellas and beds were reserved by putting a towel on them even though there was a sign stating that that was unacceptable, the bars would not serve all drinks (e.g. you have to go from X bar to Y bar to get a Mojito). The bathroom tiles on our "premium suite" were absolutely disgusting within the shower area, grime and mold had taken over. To make matters worse, there was no water throughout the resort for a whole day. Overall not pleased by our stay.

The staff was amazing, especially the day care staff who took care of the kids.

Stayed in July 2024

The staff was very helpful and everything was greatly organized!

Stayed in August 2024

Cleanliness of restaurants

Location, beach, availability of sun beds

Stayed in July 2024

Food in the main restaurant can be better

What we liked? We liked everything literally. This is one of the best resorts in this part of the world. Comfy, clean, on the wonderful beach, big rooms, perfect ultra all inclusive

Stayed in July 2024

Thé ménager in the reception has shown a great professionalism, Luka Darovic Amazing

Stayed in July 2024

Rooms needs updated. Not sound proof at all bathrooms needs updated and bed-sheets not really 4 star buy maybe 2 or 3. In the room there is no much facilities, it is outdated for a five star. Hotel management can do a bit more to hire quality staff. Staff - mainly waiters in the bars and main restaurant are students with 0 experience. Almost no waiters around pools. Cocktails were not good at all. Housekeeping staff can be more efficient.

We got a free upgrade to Premium. Food was fine, however Resort should offer different food from different cuisine rather than basic one. Pools are very good and not many people around them as you can choose one out of several pools. Resort has a excellent location.

Stayed in June 2024

Cocktails were not good at all. Housekeeping staff can be more efficient.

Food was great, a lot of good choices.Beach and pools were super nice. Everyone from the staff is polite and welcoming.

Stayed in June 2024

Dirty room, sewer doors in bathroom

Drinks

Stayed in June 2024