Avenue Mohamed VI, Hivernage, 40000 Marrakech, Morocco
#1080 of 1,186 hotels in Marrakech
Guests' ChoiceBased on 971 hotel reviews
7.5Cleanliness
8.1
Comfort
8.1
Location
8.7
Facilities
7.5
Staff
8.3
Value for money
7.5
Free WiFi
7.5
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End of dialog contentReviewed: 24 September 2024
Albritton
United StatesI liked everything about my stay there.
It was very clean. Nice big spacious rooms. The breakfast was absolutely scrumptious. I would come back and stay here again. everyone was very accommodating and most could speak some English.
Stayed in September 2024
Reviewed: 24 September 2024
Mandeep
United KingdomThere are currently 2 hotels being constructed next door so expect noise from 8am onwards. The shower was leaking in one room so there could be better attention to detail. Although there are 3 lifts, only one was working unless there were tour groups and they were more busy.
Breakfast was average in general. Pastries and desserts were good. The half- board package was convenient although dinner needs more variety. The location is very handy because it is only 5 minutes from the shopping mall. I had a massage and this was nice enough. I had my baby with me and the staff were always happy to help us warm milk etc. which we greatly appreciated.
Stayed in September 2024
Reviewed: 23 September 2024
Debbie
MoroccoDated rooms, sink did not drain. Reception staff not very friendly.
Location
Stayed in September 2024
Reviewed: 21 September 2024
Nazir
United KingdomStaff could have been more friendlier. Forget to fulfil requests. No setting for AC in the room. Bedroom basin kept leaking, door key card constantly needed restring as couldn’t get into room.
Good location. Spacious size rooms. Decent breakfast, good variety.
Stayed in August 2024
Reviewed: 21 September 2024
Miglė
LithuaniaRooms are not really clean. For all hotel working just one elevator, sometimes have to wait about 10minutes… and the door card is not worked three times in 5 days.
Good location when traveling with taxi. Izolation of sounds are good.
Stayed in September 2024
Reviewed: 20 September 2024
Ishwar
NepalLike breakfast
Stayed in September 2024
Reviewed: 18 September 2024
Valissa
United KingdomDry hotel so no beer or cocktails by the pool!
Amazing pool area, helpful staff and comprehensive breakfast.
Stayed in September 2024
Reviewed: 18 September 2024
Craig
United KingdomVery dated, no irons available
Chose because of location
Stayed in September 2024
Reviewed: 14 September 2024
Claire
United KingdomFirst room was roadside & very noisy as balcony door didn’t shut tight. They swapped us to another room which was better. Spa showers were dirty.
Helpful staff. Easy taxi ride into the centre Close to airport Good breakfast. Nice room - comfy & large bed. Nice pool area.
Stayed in September 2024
Reviewed: 13 September 2024
Dimple
IndiaCleanliness, staff attitude
Location and the bed
Stayed in September 2024
Reviewed: 12 September 2024
Barkatt
United KingdomSome parts of the hotel are very outdated. Does need an upgrade.
Comfortable beds & good variety of menu.
Stayed in September 2024
Reviewed: 12 September 2024
Laura
SpainThere is a construction going on next to hotel. There is a lot of noise and the music to loud to fade in the construction noise and a lot of dust
Very nice amenities, rooms very clean with a little romantic touch, very good breakfast, swimming pool and friendly staff
Stayed in September 2024
Reviewed: 8 September 2024
Mahboba
United KingdomBreakfast was very good. Staff were very helpful and friendly.
Stayed in September 2024
Reviewed: 7 September 2024
James
United KingdomRoom was a little too warm at night. Not much impact from the air-conditioning.
Good location for the airport and train station. Classical hotel with good amenities. Excellent breakfast.
Stayed in September 2024
Reviewed: 6 September 2024
Mahboba
United Kingdomnot acceptable
The breakfast was very good, the room was stunning and location was very convenient.
Stayed in September 2024
Reviewed: 6 September 2024
Driss
NetherlandsHet is geen 5* hotel services.
Stayed in September 2024
Reviewed: 5 September 2024
Naziha
Saudi ArabiaDirty corridors and cleannesses of the rooms was so poor, the moroccan salon in front of breakfast area needs to be washed.
The good think about this hotel is the staff they we’re amazing from the reception to the waiters to the floor supervisor.
Stayed in September 2024
Reviewed: 1 September 2024
Melanie
United KingdomBuilding works, cranes, etc. next to the hotel, and it was loud construction
Too much building works wasn't mentioned when booking. Very loud building works from the poolside room and around the pool, so they had to put the music on really loud around the pool.
Stayed in August 2024
Reviewed: 29 August 2024
Mohammed
KuwaitElevator was not good maintenance and one of them not working
Location Food Room
Stayed in August 2024
Reviewed: 18 August 2024
Sbah
United KingdomOur 1st 2 family rooms had air con that did not work and it was so hot! The bidets had downward facing normal taps which are useless. Get proper upward facing taps!
The 2 nd room was nice which had working air con and was nicely decorated. Evening dinner is VERY good. I recommend half board! Customer relations staff called ossama sorted this and got us 2 new rooms with air con- much better. P.s the cinema room was great to watch Olympics in a cool room and the hammam and pool downstairs.
Stayed in August 2024
Reviewed: 18 August 2024
Shahida
United KingdomOnly 2 small lifts which meant if you were on a higher floor you had no choice but to wait. The street noise was horrendous and I understand that’s not the hotels problem but better double glazing would stop the traffic noise which was all night from around 9pm- 3am. Air con wasn’t as good as expected but did the job.
Breakfast was amazing due to good variety and amples of space inside and outside the restaurant. Location was brilliant - short walk from Menara mall and not far from train station and McDonalds. Plenty of loungers around the pool at all times.
Stayed in August 2024
Reviewed: 16 August 2024
Fadheela
BahrainThere was connstruction from morning when eating breakfast or the songs of the pool can be heaard from the room. But everything else is perfection
The propet has a touch of traditional architecture with aa biig pool. The room was very spacious so was the bathroom
Stayed in August 2024
Reviewed: 16 August 2024
Ahmed
Saudi ArabiaElevators housekeeping fatima zahra treatment was bit not expected
Good staf Ghezlan Sokayna Fatima zahraa Abdelhadi Nice people Thanks
Stayed in August 2024
Reviewed: 15 August 2024
Charisse
United StatesHaving to call for ice and not receiving it twice
Room size Pool Balcony
Stayed in August 2024
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