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Reviews of Grand Mogador Menara & Spa 5 stars

Avenue Mohamed VI, Hivernage, 40000 Marrakech, Morocco

#1080 of 1,186 hotels in Marrakech

Guests' Choice

Review score

Based on 971 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.5

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 24 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room Pool View
    • Stayed 3 nights
    • Submitted via mobile

    I liked everything about my stay there.

    It was very clean. Nice big spacious rooms. The breakfast was absolutely scrumptious. I would come back and stay here again. everyone was very accommodating and most could speak some English.

    Stayed in September 2024

  • Reviewed: 24 September 2024

    7.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Deluxe Room Pool View
    • Stayed 5 nights
    • Submitted via mobile

    There are currently 2 hotels being constructed next door so expect noise from 8am onwards. The shower was leaking in one room so there could be better attention to detail. Although there are 3 lifts, only one was working unless there were tour groups and they were more busy.

    Breakfast was average in general. Pastries and desserts were good. The half- board package was convenient although dinner needs more variety. The location is very handy because it is only 5 minutes from the shopping mall. I had a massage and this was nice enough. I had my baby with me and the staff were always happy to help us warm milk etc. which we greatly appreciated.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Dated rooms, sink did not drain. Reception staff not very friendly.

    Location

    Stayed in September 2024

  • Reviewed: 21 September 2024

    7.0
    Overall experience was generally good.
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 6 nights
    • Submitted via mobile

    Staff could have been more friendlier. Forget to fulfil requests. No setting for AC in the room. Bedroom basin kept leaking, door key card constantly needed restring as couldn’t get into room.

    Good location. Spacious size rooms. Decent breakfast, good variety.

    Stayed in August 2024

  • Reviewed: 21 September 2024

    7.0
    Not bad.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 6 nights
    • Submitted via mobile

    Rooms are not really clean. For all hotel working just one elevator, sometimes have to wait about 10minutes… and the door card is not worked three times in 5 days.

    Good location when traveling with taxi. Izolation of sounds are good.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 7 nights

    Like breakfast

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Dry hotel so no beer or cocktails by the pool!

    Amazing pool area, helpful staff and comprehensive breakfast.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    6.0
    Dated not deserving 5* basic breakfast, no bar on site
    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Very dated, no irons available

    Chose because of location

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Good option - comfortable, good location away from hustle of the centre
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    First room was roadside & very noisy as balcony door didn’t shut tight. They swapped us to another room which was better. Spa showers were dirty.

    Helpful staff. Easy taxi ride into the centre Close to airport Good breakfast. Nice room - comfy & large bed. Nice pool area.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    7.0
    Good
    • Business trip
    • Group
    • Superior Room
    • Stayed 5 nights
    • Submitted via mobile

    Cleanliness, staff attitude

    Location and the bed

    Stayed in September 2024

  • Reviewed: 12 September 2024

    7.0
    Does the job.
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 7 nights
    • Submitted via mobile

    Some parts of the hotel are very outdated. Does need an upgrade.

    Comfortable beds & good variety of menu.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    9.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    There is a construction going on next to hotel. There is a lot of noise and the music to loud to fade in the construction noise and a lot of dust

    Very nice amenities, rooms very clean with a little romantic touch, very good breakfast, swimming pool and friendly staff

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was very good. Staff were very helpful and friendly.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a little too warm at night. Not much impact from the air-conditioning.

    Good location for the airport and train station. Classical hotel with good amenities. Excellent breakfast.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room Pool View
    • Stayed 5 nights

    not acceptable

    The breakfast was very good, the room was stunning and location was very convenient.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    6.0
    Het was ok
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Het is geen 5* hotel services.

    Stayed in September 2024

  • Reviewed: 5 September 2024

    6.0
    Acceptable
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Dirty corridors and cleannesses of the rooms was so poor, the moroccan salon in front of breakfast area needs to be washed.

    The good think about this hotel is the staff they we’re amazing from the reception to the waiters to the floor supervisor.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 5 nights
    • Submitted via mobile

    Building works, cranes, etc. next to the hotel, and it was loud construction

    Too much building works wasn't mentioned when booking. Very loud building works from the poolside room and around the pool, so they had to put the music on really loud around the pool.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    8.0
    Nice to book
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Elevator was not good maintenance and one of them not working

    Location Food Room

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Rocky start but great ending! Recommended.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Our 1st 2 family rooms had air con that did not work and it was so hot! The bidets had downward facing normal taps which are useless. Get proper upward facing taps!

    The 2 nd room was nice which had working air con and was nicely decorated. Evening dinner is VERY good. I recommend half board! Customer relations staff called ossama sorted this and got us 2 new rooms with air con- much better. P.s the cinema room was great to watch Olympics in a cool room and the hammam and pool downstairs.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Good hotel with some good Amenities
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 5 nights
    • Submitted via mobile

    Only 2 small lifts which meant if you were on a higher floor you had no choice but to wait. The street noise was horrendous and I understand that’s not the hotels problem but better double glazing would stop the traffic noise which was all night from around 9pm- 3am. Air con wasn’t as good as expected but did the job.

    Breakfast was amazing due to good variety and amples of space inside and outside the restaurant. Location was brilliant - short walk from Menara mall and not far from train station and McDonalds. Plenty of loungers around the pool at all times.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    8.0
    Location, cleanes, staff was perfect, noise was a but of issue but not that big of a deal
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    There was connstruction from morning when eating breakfast or the songs of the pool can be heaard from the room. But everything else is perfection

    The propet has a touch of traditional architecture with aa biig pool. The room was very spacious so was the bathroom

    Stayed in August 2024

  • Reviewed: 16 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Elevators housekeeping fatima zahra treatment was bit not expected

    Good staf Ghezlan Sokayna Fatima zahraa Abdelhadi Nice people Thanks

    Stayed in August 2024

  • Reviewed: 15 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Having to call for ice and not receiving it twice

    Room size Pool Balcony

    Stayed in August 2024

Showing 1 – 25

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