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Reviews of Riad Vanilla Sma & Spa

166, Derb Jdid, Dabachi, Medina, Medina, 40000 Marrakech, Morocco

#243 of 1,187 hotels in Marrakech

Guests' Choice

Review score

Based on 42 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.3

  • Staff

    9.8

  • Value for money

    9.1

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 22 September 2024

    10
    Amazing staff, would recommend this Riad to everyone!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was amazing, went over and beyond on everything. This Riad made our stay that much better. We plan to come to Morocco again in the future and will be staying with them! Thank you!

    Stayed in September 2024

  • Reviewed: 15 September 2024

    10
    Wonderful trip
    • Leisure trip
    • People with friends
    • Twin Room with Bath
    • Stayed 3 nights
    • Submitted via mobile

    The service was excellent. This was our first trip to Marrakech so we didn’t know the city much. However, all the staff provided useful information so we were able to enjoy our stay safely. Especially, we highly appreciate Mr. Marouane. His support was extremely amazing. Thank you so much.

    Stayed in September 2024

  • Reviewed: 12 June 2024

    10
    The perfect stay in Marrakech
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights

    Nothing. How all stays should be. Friendly and a nice small riad feel, yet not too small.

    From the beginning, the riad, Nelly and her staff did not disappoint. Infact, staying at the riad just made our stay in Marrakech all the better. Arrival tea and chat with Nelly where she suggested what to do, where to go, eat drink etc. She was there to help us book dinner reservations, taxis etc. We had a hamman and massage at the riad which was excellent. Breakfast on the roof terrace was perfect. Security was great - front door locked at all times and only opened by staff.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    Excellent stay, welcome and hospitality !!!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The property was really beautiful, well-kept and clean. The staff super friendly and welcoming. Nelly was a perfect homeowner, welcoming and helpful, gave the right advice and valuable information about our vacation. Also the guy (whose name I can't write down) was super nice. Great breakfast served in the tranquility of the terrace. Spacious and clean room, really nice.

    Stayed in June 2024

  • Reviewed: 25 May 2024

    10
    Excellent stay and a nice cocooning.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Everything was fine and we will be back very soon with freinds.

    Excellent breakfast on the beautiful terrace. The staff was incredibly freindly and attentinate. From breakfast to fantastic good nigth sleep because of the mattresses and pillows.

    Stayed in May 2024

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Grate place with nice people. Owner French lady hateful and always have time for small chat. Will recommend to anybody 😁

    Stayed in March 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    A very beautiful Riad - clean quiet and tastefully designed. Lovely big room. Lovely service form staff and the owner! I will come back

    Stayed in April 2024

  • Reviewed: 13 March 2024

    8.0
    lovely Riad, great staff, very quiet, great location. I would recommend to friends.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    really great location for the main square and souks

    Stayed in March 2024

  • Reviewed: 28 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The only downside is that the walls are a little thin, so any noise outside your room can be heard, but I guess it's the same at any riad or hotel to be fair.

    The riad was lovely, in good condition, and very central. The staff were very welcoming and friendly. The breakfast set you up for the day, and the beds were comfortable after a long day. I would stay there again.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    10
    The perfect stay. Without realising they have made me their regular guest.
    • Leisure trip
    • Group
    • Twin Room with Bath
    • Stayed 6 nights
    • Submitted via mobile

    There is nothing not to like. They exceeded my expectations!!

    Everything about the riad was perfect. From the moment you arrive you are warm welcomed and treated as part of a family throughout your entire stay. Nelly will give you recommendations of places to visit, eat, experience as well as things to avoid and how to move safely around the city. The riad is in a perfect location, making the experience even better as you get to be part of the bustling market and the moroccan culture.

    Stayed in February 2024

  • Reviewed: 25 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Twin Room with Bath
    • Stayed 4 nights

    The mattress is kind of hard to me. The room is kind of too dark to me.

    Very good location, friendly and nice staffs, delicious breakfast, comfort and warm room. Just like home.

    Stayed in December 2023

  • Reviewed: 22 January 2024

    10
    Comfortable
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Initially difficult to find the Riad as no signs outside the building

    Very warm greeting from Mohammed who made us feel very welcome and got us settled into the Riad after a long day of travelling and finding our way through the medina. Rooms were very clean and breakfast each morning was a lovely touch.

    Stayed in January 2024

  • Reviewed: 11 January 2024

    10
    Great staff and great hostess.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful decor. Easy access to the action.

    Great staff. Very knowledgeable and well connected owner made organisation of activities easy.

    Stayed in January 2024

  • Reviewed: 18 November 2023

    9.0
    A very nice, comfortable and safe stay and experience lodging in a Riad
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Water bottles were not offered DAILY as a courtesy, especially after being told not to brush your teeth with or to drink the faucet water.

    The staff (very, very, very helpful and pleasant as can be) and the decor of the Riad The host provided instructions to each person/tour guide on how to help with our luggage and for pick up for excursions...it gets tricky inside the maze where the Riad sets. She made sure we were comfortable.

    Stayed in November 2023

  • Reviewed: 23 October 2023

    10
    Lovely Raid with friendly, welcoming staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    -

    The Raid was beautiful and so close to the medina. We booked taxis with the Riad vanilla and it was so well organised would definitely recommend as it’d be hard to find alone. Hussein checked us in and greeted us with Moroccan tea when we arrived and showed us around the Riad. It’s beautiful, the rooms are spacious and beds super comfy. We were able to have breakfast on the rooftop every morning and the breakfast was very filly with all sorts of pastry/bread/pancakes. You can use the hot tub on the rooftop anytime and Hussein will set it all up. We also organised a Hammam and meal through the Riad as recommended by Nelly and it was a great experience and so relaxing. We had the best experience at Riad vanilla, they were so helpful, welcoming and friendly could not recommend it enough

    Stayed in October 2023

  • Reviewed: 12 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    A tiny thing but I wanted the jacuzzi to be of a colder temperature to use to cool down while sunbathing.

    The staff were fabulous, so helpful and friendly. I can't praise them highly enough. The riad and rooms are beautiful and so close to the lively market, and yet a haven of tranquility from the bustle outside. Nice breakfast that you could have as late as you liked and they really tried to do everything perfect.

    Stayed in September 2023

  • Reviewed: 18 May 2023

    10
    Beautiful Stay & Amazing People
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing !

    An absolutely wonderful stay. The staff were certainly the best part, Nelly the owner was a delight, Abdul & Houssein were so lovely, and catered to absolutely anything we needed and more. It was my partners Birthday and they arranged a beautiful cake, and sang happy birthday. I also booked the hammam for us both which we had never had before, it was such a great experience we really loved it. The rooms were clean, beautifully decorated and overall so peaceful. Thank you for a wonderful stay :)

    Stayed in May 2023

  • Reviewed: 23 March 2023

    9.0
    Looking for real Morocco here it is
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 7 nights
    • Submitted via mobile

    No elevator but I guess that wouldn’t be a real Riad. Center area did not have a garden and was not open to the sky.

    Very friendly staff and authentic Morocco experience. Two minute walk to the central Square that was the heart of the city.

    Stayed in March 2023

  • Reviewed: 8 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nelly, Abdul and Husain were wonderful hosts. They made us feel very welcome and were very knowledgable about what to do/see in Marrakesh. The room was very clean and bed was nice and comfortable - the room was cleaned daily and towels replaced. The rooftop is a nice space to relax and grab a drink, or relax in the hot tub. Breakfast was also very yummy, lots of Moroccan pastries to try. Location was perfect, 5 minute walk to Jemna El Fnaa square and the souls. I couldn’t recommend staying here enough!

    Stayed in March 2023

  • Reviewed: 27 February 2023

    8.0
    Nice confortable stay in Morocco with the Riad experience.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights

    The room did not have adequate soundproofing. The shower tub did not have a door, and the water spilled every time we took shower.

    The facility had on-premise hamam service. Best hamam ever. The Tagine one night at dinner was fantastic. Loved the complimentary Moroccan tea that the host provided

    Stayed in February 2023

  • Reviewed: 11 January 2023

    9.0
    Super cute, clean and cozy riad
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Maybe it need stronger lights in rooms and better heater even do the provide small heater.

    Location is great , it was very clean. The stuff is very friendly and helpful. I liked the atmosphere.

    Stayed in January 2023

  • Reviewed: 3 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted via mobile

    very nice and friendly staff. Super nice service and explanation about the city. The Riad is very nice especially the rooftop.

    Stayed in November 2022

  • Reviewed: 30 December 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights

    The rooms were not as beautiful as the main part of the hotel but still lovely. The beds were a little hard for our taste.

    Absolutely magical stunning hotel with gorgeous decorations and details. The owner was on hand to help us all day, every day - he was extremely kind, helpful, and attentive, and he went out of his way to make our stay perfect.

    Stayed in December 2022

  • Reviewed: 24 December 2022

    10
    excelent place to rest and enjoy maroccain culture
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Excelent staff, service - very very helpfull. Mr Abdel and Mr Ibra -amazing service. Really thank you for all🤗

    Stayed in December 2022

Showing 1 – 25

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