166, Derb Jdid, Dabachi, Medina, Medina, 40000 Marrakech, Morocco
#243 of 1,187 hotels in Marrakech
Guests' ChoiceBased on 42 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.3
Facilities
9.3
Staff
9.8
Value for money
9.1
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 22 September 2024
Jason
United StatesThe staff was amazing, went over and beyond on everything. This Riad made our stay that much better. We plan to come to Morocco again in the future and will be staying with them! Thank you!
Stayed in September 2024
Reviewed: 15 September 2024
Y
JapanThe service was excellent. This was our first trip to Marrakech so we didn’t know the city much. However, all the staff provided useful information so we were able to enjoy our stay safely. Especially, we highly appreciate Mr. Marouane. His support was extremely amazing. Thank you so much.
Stayed in September 2024
Reviewed: 12 June 2024
Ruth
IrelandNothing. How all stays should be. Friendly and a nice small riad feel, yet not too small.
From the beginning, the riad, Nelly and her staff did not disappoint. Infact, staying at the riad just made our stay in Marrakech all the better. Arrival tea and chat with Nelly where she suggested what to do, where to go, eat drink etc. She was there to help us book dinner reservations, taxis etc. We had a hamman and massage at the riad which was excellent. Breakfast on the roof terrace was perfect. Security was great - front door locked at all times and only opened by staff.
Stayed in June 2024
Reviewed: 10 June 2024
Fabrizio
ItalyNothing
The property was really beautiful, well-kept and clean. The staff super friendly and welcoming. Nelly was a perfect homeowner, welcoming and helpful, gave the right advice and valuable information about our vacation. Also the guy (whose name I can't write down) was super nice. Great breakfast served in the tranquility of the terrace. Spacious and clean room, really nice.
Stayed in June 2024
Reviewed: 25 May 2024
Charbel
MoroccoEverything was fine and we will be back very soon with freinds.
Excellent breakfast on the beautiful terrace. The staff was incredibly freindly and attentinate. From breakfast to fantastic good nigth sleep because of the mattresses and pillows.
Stayed in May 2024
Reviewed: 27 April 2024
Robert
United KingdomGrate place with nice people. Owner French lady hateful and always have time for small chat. Will recommend to anybody 😁
Stayed in March 2024
Reviewed: 23 April 2024
Robert
United KingdomA very beautiful Riad - clean quiet and tastefully designed. Lovely big room. Lovely service form staff and the owner! I will come back
Stayed in April 2024
Reviewed: 13 March 2024
Janine
United Kingdomreally great location for the main square and souks
Stayed in March 2024
Reviewed: 28 February 2024
Westley-aaron
SwedenThe only downside is that the walls are a little thin, so any noise outside your room can be heard, but I guess it's the same at any riad or hotel to be fair.
The riad was lovely, in good condition, and very central. The staff were very welcoming and friendly. The breakfast set you up for the day, and the beds were comfortable after a long day. I would stay there again.
Stayed in February 2024
Reviewed: 26 February 2024
Marija
United KingdomThere is nothing not to like. They exceeded my expectations!!
Everything about the riad was perfect. From the moment you arrive you are warm welcomed and treated as part of a family throughout your entire stay. Nelly will give you recommendations of places to visit, eat, experience as well as things to avoid and how to move safely around the city. The riad is in a perfect location, making the experience even better as you get to be part of the bustling market and the moroccan culture.
Stayed in February 2024
Reviewed: 25 January 2024
Kai-jung
TaiwanThe mattress is kind of hard to me. The room is kind of too dark to me.
Very good location, friendly and nice staffs, delicious breakfast, comfort and warm room. Just like home.
Stayed in December 2023
Reviewed: 22 January 2024
Rionach
United KingdomInitially difficult to find the Riad as no signs outside the building
Very warm greeting from Mohammed who made us feel very welcome and got us settled into the Riad after a long day of travelling and finding our way through the medina. Rooms were very clean and breakfast each morning was a lovely touch.
Stayed in January 2024
Reviewed: 11 January 2024
Paul
MoroccoBeautiful decor. Easy access to the action.
Great staff. Very knowledgeable and well connected owner made organisation of activities easy.
Stayed in January 2024
Reviewed: 18 November 2023
Wanda
United StatesWater bottles were not offered DAILY as a courtesy, especially after being told not to brush your teeth with or to drink the faucet water.
The staff (very, very, very helpful and pleasant as can be) and the decor of the Riad The host provided instructions to each person/tour guide on how to help with our luggage and for pick up for excursions...it gets tricky inside the maze where the Riad sets. She made sure we were comfortable.
Stayed in November 2023
Reviewed: 23 October 2023
Charlotte
United Kingdom-
The Raid was beautiful and so close to the medina. We booked taxis with the Riad vanilla and it was so well organised would definitely recommend as it’d be hard to find alone. Hussein checked us in and greeted us with Moroccan tea when we arrived and showed us around the Riad. It’s beautiful, the rooms are spacious and beds super comfy. We were able to have breakfast on the rooftop every morning and the breakfast was very filly with all sorts of pastry/bread/pancakes. You can use the hot tub on the rooftop anytime and Hussein will set it all up. We also organised a Hammam and meal through the Riad as recommended by Nelly and it was a great experience and so relaxing. We had the best experience at Riad vanilla, they were so helpful, welcoming and friendly could not recommend it enough
Stayed in October 2023
Reviewed: 12 September 2023
Svava
United KingdomA tiny thing but I wanted the jacuzzi to be of a colder temperature to use to cool down while sunbathing.
The staff were fabulous, so helpful and friendly. I can't praise them highly enough. The riad and rooms are beautiful and so close to the lively market, and yet a haven of tranquility from the bustle outside. Nice breakfast that you could have as late as you liked and they really tried to do everything perfect.
Stayed in September 2023
Reviewed: 18 May 2023
Amy
United KingdomNothing !
An absolutely wonderful stay. The staff were certainly the best part, Nelly the owner was a delight, Abdul & Houssein were so lovely, and catered to absolutely anything we needed and more. It was my partners Birthday and they arranged a beautiful cake, and sang happy birthday. I also booked the hammam for us both which we had never had before, it was such a great experience we really loved it. The rooms were clean, beautifully decorated and overall so peaceful. Thank you for a wonderful stay :)
Stayed in May 2023
Reviewed: 23 March 2023
Joe
United StatesNo elevator but I guess that wouldn’t be a real Riad. Center area did not have a garden and was not open to the sky.
Very friendly staff and authentic Morocco experience. Two minute walk to the central Square that was the heart of the city.
Stayed in March 2023
Reviewed: 8 March 2023
Ella
United KingdomNelly, Abdul and Husain were wonderful hosts. They made us feel very welcome and were very knowledgable about what to do/see in Marrakesh. The room was very clean and bed was nice and comfortable - the room was cleaned daily and towels replaced. The rooftop is a nice space to relax and grab a drink, or relax in the hot tub. Breakfast was also very yummy, lots of Moroccan pastries to try. Location was perfect, 5 minute walk to Jemna El Fnaa square and the souls. I couldn’t recommend staying here enough!
Stayed in March 2023
Reviewed: 27 February 2023
Sirish
United StatesThe room did not have adequate soundproofing. The shower tub did not have a door, and the water spilled every time we took shower.
The facility had on-premise hamam service. Best hamam ever. The Tagine one night at dinner was fantastic. Loved the complimentary Moroccan tea that the host provided
Stayed in February 2023
Reviewed: 11 January 2023
Amy
SerbiaMaybe it need stronger lights in rooms and better heater even do the provide small heater.
Location is great , it was very clean. The stuff is very friendly and helpful. I liked the atmosphere.
Stayed in January 2023
Reviewed: 3 January 2023
Sascha
Netherlandsvery nice and friendly staff. Super nice service and explanation about the city. The Riad is very nice especially the rooftop.
Stayed in November 2022
Reviewed: 30 December 2022
Kim
United StatesThe rooms were not as beautiful as the main part of the hotel but still lovely. The beds were a little hard for our taste.
Absolutely magical stunning hotel with gorgeous decorations and details. The owner was on hand to help us all day, every day - he was extremely kind, helpful, and attentive, and he went out of his way to make our stay perfect.
Stayed in December 2022
Reviewed: 24 December 2022
Bartosz
PolandExcelent staff, service - very very helpfull. Mr Abdel and Mr Ibra -amazing service. Really thank you for all🤗
Stayed in December 2022
Showing 1 – 25
Ko Chang, Thailand
Merced, USA
Agva, Turkey
Chalong , Thailand
Pantai Cenang, Malaysia
Poitiers, France
Anuradhapura, Sri Lanka
Valensole, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content