6 Derb Zaari, Kenaria, Medina, 40000 Marrakech, Morocco
#218 of 1,187 hotels in Marrakech
Guests' ChoiceBased on 87 hotel reviews
9.3Cleanliness
9.5
Comfort
9.4
Location
9.9
Facilities
9.2
Staff
9.9
Value for money
9.3
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 August 2024
Mohammed
United KingdomThe staff were some of the kindest people we'd ever met! They were so welcoming and made us feel right at home. They literally treated us like family. The riad itself is in a great location; right in the heart of the medina. It was a very safe and clean riad. The breakfast was delicious and freshly cooked every morning when we woke up. I can not thank the staff enough for how well they treated us. I would 100% recommend this riad to anyone who travels to Marrakech!
Stayed in August 2024
Reviewed: 12 July 2024
Fouzia
United KingdomSo the first 3 days, really suffered with the air conditioning not working but we had a fan in the room so that helped with the heat and the staff were very helpful, they got an engineer and got the engineer to fix it.
I loved everything - went as a family of 3; with my little one being 3years old, at first I was skeptical as I didn’t how it would be in a riad with a little one but let me tell you: The staff are soo accommodating! Literally all 4 staff were amazing, kind & so helpful; especially Fatima so kind towards my daughter, she gave her a balloon, would give her yoghurt for breakfast and one day she even made food for my daughter as she saw she wasn’t really eating properly…. All the staff went above and beyond to be helpful. One night we even got a free dinner made by the ladies at the riad, was very delicious. The property is soo clean, location is brilliant - 1 minute walking distance from Jemaa el fnaa, even though you can see the market from the roof terrace, once inside the building you cannot hear any of the noise at night.
Stayed in June 2024
Reviewed: 7 July 2024
Michael
United StatesThe rooms are a bit plain and on the smaller side, but it wasn't really a problem for me.
First off, the people who work here are the nicest people i met in Morocco. They were very accommodating and welcoming and it was clear that they wanted to make my stay pleasant. Aside from that, I'm very glad I chose this riad. It's about a 3-minute walk from the square, which is close enough but not too close, as it gets very hectic and noisy, especially in the evening and at night. This riad was far enough away that it wasn't disruptive while at the hotel. The staff provided a delicious breakfast on the rooftop patio every morning and one night they even offered me a free dinner, which could've fed a family. I felt bad not finishing it, but I was truly stuffed!
Stayed in June 2024
Reviewed: 24 June 2024
Ifrha
United KingdomEverything was great
The service was great - very secure property. The staff were very attentive and polite. The breakfast was lovely. I cannot fault the riad in any way. I would certainly come back and stay here. Great location. Enjoyed our stay very much. Highly reccomend
Stayed in June 2024
Reviewed: 6 June 2024
Marcella
United StatesNothing
The location was incredible. The property has a rooftop that's very quiet and peaceful. We were able to request our laundry to be cleaned and it was cleaned and folded within a few hours. The best part of the experience was Latifa. She was like a mother to us and she made sure we ate every morning, folded our clothes, organized our junk, cleaned our room, was always smiling and was just such a pleasure to be around! The staff was very kind and responsive. I would stay here again.
Stayed in June 2024
Reviewed: 5 May 2024
Gurnaaz
United KingdomWe travelled as a family of 4 adults at the end of March. The hosts are really friendly and helpful, in person and when we needed help before arriving. Larbi and Ayyoub were very hospitable and made us feel at home, they are very kind. The breakfast was very good. The riad is very well located right next to Jemaa el-Fna. The rooms are clean and well maintained and good value for the price.
Stayed in March 2024
Reviewed: 30 April 2024
David
United StatesThe staff was exceptional, kind and helpful. Great location, minutes from central square. Rooftop views. Would have appreciated a water kettle in the room for hot water, or coffee or tea.
Stayed in April 2024
Reviewed: 10 March 2024
Dorka
SpainThere was nothing I didn’t like, would definitely stay there again
Everything, the location and the staff were amazing
Stayed in March 2024
Reviewed: 8 March 2024
Cultural
MoroccoAs seasoned Cultural Morocco Tour operators in Morocco, we enthusiastically endorse this property for its prime location adjacent to the iconic Jamaa El Fna Square and its exceptional service quality.
Stayed in March 2024
Reviewed: 7 March 2024
Ayse
NetherlandsIt would have been nice if the beds were a little softer
The people working were so so so so nice and aşways there to help!!! The breakfast was really good and we really loved the location. Also we felt super safe here travelling with 2 females!
Stayed in March 2024
Reviewed: 7 March 2024
Kate
NepalGreat Riad, friendly staff. Good breakfast
Stayed in March 2024
Reviewed: 5 March 2024
Kim
United KingdomThere was nothing we didn't like.
All of the staff were exceptionally friendly and helpful. We were given mint tea when we arrived and advice on things such as where to change money, booking trains and sightseeing. Whenever we had questions they were always happy to help and always asked how our days had been. Breakfast was served at a time that suited us, some days this was early due to tours booked, and we really appreciated that they were happy to accommodate us. Our room was freshened every day, even coming back to things such as strawberries purchased being put into a bowl, which was really thoughtful. The location of the riad is great. It's very close to the main square in the Medina so sightseeing and getting picked up in the square for tours is really easy, and despite the proximity to such a busy area, you hear absolutely no noise from here in the riad. The riad is also very peaceful. This place was exceptional value for money and we would definitely go to stay there again if we were back in Marrakesh.
Stayed in February 2024
Reviewed: 1 March 2024
Milica
SlovakiaVery nice riad in the great central location, comfortable and super clean room. Tasty breakfast, nice view from the rooftop.
Stayed in February 2024
Reviewed: 11 February 2024
Rene
NetherlandsIt was all what we expected
We were helped by Moha and Latifa. Latifa is such a nice and caring woman. She served our breakfast in the morning with care and love. She was so kind do our daughter Saya by bringing her balloons every morning at breakfast. Thank you so much
Stayed in February 2024
Reviewed: 25 January 2024
Asghar
IrelandNot directly accessible for car
Location close to centre
Stayed in January 2024
Reviewed: 23 January 2024
Altaf
United KingdomBreakfast was standard but what you would expect in a riad . Staff were amazing couldnt do more for . you. Location. Right on the square. Would definitely come again,
Stayed in January 2024
Reviewed: 16 January 2024
Madhushan
United KingdomExceptional service and hosts - kind and personable. Fantastic breakfast and amazing location.
Stayed in January 2024
Reviewed: 6 January 2024
Debbie
United KingdomNothing
Very authentic
Stayed in January 2024
Reviewed: 14 December 2023
Attila
United KingdomEverything was perfect.
The staff of the riad were simply exceptional, very warm, welcoming and super helpful. Thank you for everything and maybe see you soon.
Stayed in December 2023
Reviewed: 10 December 2023
Jordiaa
SpainThe air conditioning didn't work in heating mode and the room was cold by 5 AM in the morning (I stayed there in December).
Quiet and charmful riad very close of Marrakech main square. I loved the large choice of breakfast from the terrace with views over the medina. They also organised the transport from the airport, which I recommend otherwise it might be hard to reach the place on your own. The small pool in the courtyard is also great but note the water might be cold.
Stayed in December 2023
Reviewed: 6 December 2023
Hanae
United KingdomGreat location, kind and nice staff, cosy room and nice shower
Stayed in November 2023
Reviewed: 3 December 2023
Roberta
SpainLocation was excellent. Although very close to the markets, restaurants etc, it was very quiet inside the Riad.
Stayed in November 2023
Reviewed: 17 November 2023
Peter
United KingdomThe hotel is central and beautiful. Nice big rooms. The staff are very professional. Early checkin was no problem.
Stayed in November 2023
Reviewed: 16 November 2023
Antonio
ItalyVery cute little Riad in a great location, an authentic experience and amazing staff
Stayed in October 2023
Sozopol, Bulgaria
Arillas, Greece
Český Krumlov, Czech Republic
Kusamba, Indonesia
Říčky, Czech Republic
Izmir, Turkey
Mount Tamborine, Australia
Great Oak Landing, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content