1 Douar Graoua Riad Zitoun el Jdid, Medina, 40000 Marrakech, Morocco
#98 of 457 B&Bs and Inns in Marrakech
Guests' ChoiceBased on 165 hotel reviews
9.2Cleanliness
9.3
Comfort
9.2
Location
9.7
Facilities
9.0
Staff
9.9
Value for money
9.2
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 June 2024
John
United KingdomThe deluxe room is a little small but that is probably expected in any Riad. There was no kettle even though it says there is on Booking. The shower was sufficient but not great. The breakfast is quite basic but good. They could have replaced one of the three cake/pancake options with vegetables.
Location is prefect. The staff are very friendly and helpful. They even bought bus tickets to Agadir on our behalf for no extra fee. The air conditioning worked very well.
Stayed in June 2024
Reviewed: 20 June 2024
Carolina
PortugalToo many stairs. I have difficulty to walk so it was hard to use so many stairs all the time
The location was great
Stayed in May 2024
Reviewed: 17 June 2024
Andrea
United KingdomNothing.
Our room with all the decorations and the bathroom. The terrace right above. We sun lounged a lot because back home we do not have much summer. Plus above in the open you can also smoke and have mint tea. The view of the hall with a Palm tree reaching up and a pool at the bottom. The breakfast and its area decorations. The staff was kind, professional and on stand by for anything. The location wad so pretty, We walked through the lively market street with interesting and elegant shops. Medina square was right at the end. However we simply preferred eating on the market street, which is lively but safe. No seller pushing us to buy because they are more chic, whereas in Medina square they sell anything but not very worth and as you pass some seller harrassed us to buy these anythings. So we scrolled around the square because it is particular and leads to other historical ameneties. But we sat on a elegant and repaired from passer by corner coffe shop to enjoy the lively square in action. So Thank you for the confort and the intimacy we had received by staying here. We will come again. Marrakesh, its culture and people are soo beautiful.
Stayed in May 2024
Reviewed: 16 June 2024
Valob
United KingdomClean, comfortable and good value for money
Stayed in May 2024
Reviewed: 7 June 2024
Mariana
PortugalNothing
Everything
Stayed in June 2024
Reviewed: 2 June 2024
Lamara
United KingdomN/a
Best staff, super helpful & friendly & made us feel very safe. Very central location in the medina so everything is close and walking distance away.
Stayed in May 2024
Reviewed: 2 June 2024
Dash
SwedenThere are locals who bother and threaten for money by offering unsolicited help. The hotel staff dont dare to challenge them.. thats a location problem probably
Excellent staff. Engaged and friendly and can guide / advice well.
Stayed in June 2024
Reviewed: 31 May 2024
Diana
AustraliaNothing
Everything
Stayed in May 2024
Reviewed: 25 May 2024
Kerry
AustraliaLovely stay, ideal location, staff are attentive and lovely. Would definitely stay again.
Stayed in May 2024
Reviewed: 24 May 2024
Carolina
PortugalThe stairs. I have difficulty walking and it was hard for me.
The staff was really great and helpful. Specially Mohammed! He was great!
Stayed in May 2024
Reviewed: 21 May 2024
Christine
United KingdomStaff were amazingly friendly with always a joke ready. The breakfast was fresh with lots of variety and staff went to extra effort to make sure we had what we wanted. The double room was a bit tight for space but our friends had the suite and that was beautiful! The street outside was really busy with motorbikes etc tearing past but it was a stones throw from main square and souqs so those things will always go together, you couldn’t hear the traffic in the riad.
Stayed in May 2024
Reviewed: 17 May 2024
Lisa
AustraliaOmar was amazing and made my stay great. The property was clean, beautifully appointed and right in the medina which made it easy to discover the area.
Stayed in April 2024
Reviewed: 14 May 2024
Alexandre
PortugalLocation was excelent to be near the confusion of Marrakech Suite room for families is perfect and very charming, good price for value Staff is very nice and always available Breakfast is good, and they prepared some gluten-free options for my celiac son and wife
Stayed in May 2024
Reviewed: 13 May 2024
Moritz
GermanyThe rooms are uneven. If you can book room no.1, 2 or 3 they are far above what can be expected at this price point. Others are not as good and do feature less in the riads pictures, as a result they are a bit disapointing (e. g. room no.5)
The Staff is brilliant. We had a medical emergency and the staff reacted excellently organizing a doctor to come to the hotel as quickly as possible all the while remaining calm and assisting wherever possible, including transport. I hope the management reads this and gives additional commendation to Omar from the morning front desk and his colleague from the night shift (his name escapes me right now).
Stayed in May 2024
Reviewed: 11 May 2024
Katarzyna
Polandthe room wasn't prepared for 3rd person (bed sheets, towel etc) and since we arrived late at night was difficult to arrange Swimming pool - adds to the charm of the property but bear in mind is not really a swimming pool (really tiny) for swimming
Location - close to the main square, very close to the place where taxi can stop Charm of the riad Friendly and helpful staff (especially at the reception) Terrace (for general use) Size of the tripple room
Stayed in April 2024
Reviewed: 9 May 2024
Colette
United KingdomOnly one tiny thing, would have liked a softer thinner pillow! But would 100% visit again
Excellent location, just minutes from the Square, all staff extremely welcoming, friendly and fun. Substantial breakfast, lovely roof top terrace
Stayed in April 2024
Reviewed: 25 April 2024
Philip
PortugalWe had the deluxe suite and the decor is honestly in the same league as the Bahia Palace, the painted, carved plasterwork and hand painted ceiling decorations are amazing. Omar and his team are really excellent hosts, very happy to help in any way possible.
Stayed in April 2024
Reviewed: 16 April 2024
Ikkiking
ItalyEverything was great. Friendly and professional staff, clean and spacious rooms, strategic position in Marrakesh. Perfect place for your stay in this wonderful city. P.s. absolutely try their msemen for breakfast, one of the best we had in Morocco
Stayed in April 2024
Reviewed: 16 April 2024
Ros
United KingdomNothing
Riad Celia, situated in the heart of Marrakesh was a little oasis in the freneticism of the city : the cool multilevel interior courtyard offered respite from the searing heat of the day, the lovely atmospheric rooftop balcony with views was ideal for relaxation in the evening. The staff could not have been more courteous and helpful throughout our stay. The location is ideal for the souks and other attractions.
Stayed in April 2024
Reviewed: 14 April 2024
Margaret
United KingdomBed covers? ie all good!
Lovely staff; great sense of humour from Mohammed, the person we always dealt with. Quiet Riad, dipping pool, very comfortable lounge to stay downstairs after we had vacated our rooms, in a good area, comfortable, nice feel.
Stayed in April 2024
Reviewed: 11 April 2024
Emma
United KingdomNothing!
We loved it so much we booked an extra night before our flight home! Beautiful Riad right in the heart of the medina- perfect location for exploring the narrow streets. Gorgeous roof terrace where you can relax to escape the city. The staff are so friendly and helpful, everything was perfect. They organised us a transfer from the airport with their driver. Breakfast was lovely- simple but fresh, served next to the pool in the courtyard.
Stayed in April 2024
Reviewed: 11 April 2024
Emma
United KingdomNothing!
We loved it so much we booked an extra night before our flight home! Beautiful Riad right in the heart of the medina- perfect location for exploring the narrow streets. Gorgeous roof terrace where you can relax to escape the city. The staff are so friendly and helpful, everything was perfect. They organised us a transfer to the airport with their driver.
Stayed in April 2024
Reviewed: 2 April 2024
Floris
NetherlandsNothing comes to mind.
We stayed in two pretty and comfy rooms in this cute little riad in the very heart of Marrakech. Mohamed, Omar, and Khalid were marvellous hosts, welcoming, helpful, friendly, and patient. The riad is beautiful, situated around a small central courtyard which hosts the cosy breakfast area, a small pool, and various nooks for sitting and relaxation, as well as a palm tree stretching towards the terrace three floors up. And the terrace is great, providing a 360 view of inner Marrakech. For day trips and excursions, the staff are willing and very able to assist in booking and arranging anything.
Stayed in April 2024
Reviewed: 1 April 2024
Sean
IrelandWe had a fantastic 5 night stay in Riad Celia in our first visit to Marrakech! The location was amazing, it is only a few minutes walk to the main square and although the streets in the medina can be confusing, we never had any trouble finding our way back. The staff were fantastic, always helpful, cheerful and accommodating and made us feel very much at home. I would certainly recommend to others visiting Marrakech.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content