89 Arset Aouzal, Bab Doukala Medina, Medina, 40000 Marrakech, Morocco
#114 of 1,193 hotels in Marrakech
Guests' ChoiceBased on 377 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.3
Facilities
9.4
Staff
9.8
Value for money
9.2
Free WiFi
8.9
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End of dialog contentReviewed: 20 January 2024
Francesco
ItalyEverything was perfect!!
Stayed in January 2024
Reviewed: 14 January 2024
Kaye
United KingdomWell presented
Stayed in January 2024
Reviewed: 13 January 2024
Carlos
BrazilIn fact, we liked everything, the service provided by the staff, the facilities are beautiful, the decor is very tasteful. Excellent location, within the Medina, close to popular shops.
Stayed in January 2024
Reviewed: 13 January 2024
Ewan
New ZealandNil. We loved it all!
Staff were amazing, so kind and engaging. Breakfast on the rooftop was a particular highlight. Would highly recommend.
Stayed in December 2023
Reviewed: 10 January 2024
Marc
SpainNothing, everything was just perfect
The staff from the Ryad are very friendly and ready to help you with anything. The Ryad is very well decorated, clean and has all you need to have an amazing stay. We also did hamam and massage and was definately a super experience. I would recommend this Ryad to anyone. It
Stayed in January 2024
Reviewed: 9 January 2024
Marcin
PolandNice,renowated riad with plenty character, highly recommended....wish i could stay longer to appreciate it properly.
Stayed in January 2024
Reviewed: 9 January 2024
Adele
United KingdomThe staff were amazing, and so helpful throughout our stay and even beforehand too! The location were perfect, in walking distance to everywhere and it was lovely to be away from the hustle and bustle, and the views from the rooftop were amazing! We would definitely recommend this beautiful Riad!
Stayed in January 2024
Reviewed: 7 January 2024
Jill
BelgiumPerfect location, close to the city centre. Nice breakfast and diner. Beautiful room and nice and cosy spa.
Stayed in January 2024
Reviewed: 2 January 2024
Usman
United Kingdommake sure you have a good map/google maps so you don't get lost/overwhelmed trying to find the property late at night - the neighbourhood is safe and everyone is lovely though.
This Riad has a prime location close enough to the souks that you can reach them within 5 minutes walking, but far enough that you're not stuck in the hustle and bustle. The staff was very kind and welcoming from the moment we booked. Upon arrival, unfortunately, one of our party wasn't feeling very well and the Riad kindly prepared room service for them (particularly as they weren't 100%). In the summer I imagine this Riad is beautiful - and the terrace is stunning. The open and closed areas make this really nice, with the indoor fireplaces offering cosy spots in winter, whilst the terraces let you get some wonderful sunshine. The breakfast in the morning was top notch and the staff were all lovely. a really well priced stay in a historic property which blends old and new in just the right way.
Stayed in December 2023
Reviewed: 30 December 2023
Arpit
SwitzerlandThe rooms were very small. We were initially put into an even smaller room with no separate bath.
The breakfast was amazing.
Stayed in December 2023
Reviewed: 25 December 2023
Lena
GermanyVery beautiful and cosy interior and very friendly hosts!
Stayed in December 2023
Reviewed: 23 December 2023
Mikołajek
PolandEverything was cool
Everything was great! Kind people, very good localization. Beautiful place!
Stayed in December 2023
Reviewed: 23 December 2023
Mauro
ItalyGreat breakfast. High quality products
Stayed in December 2023
Reviewed: 21 December 2023
James
United KingdomRoom slightly short of furniture to put things on or hang clothes - but no problem for a short trip!
Really pretty, attentive staff, quiet backstreet location but still easily walkable to the centre of the Medina.
Stayed in December 2023
Reviewed: 19 December 2023
Georgia
United Kingdom- Considering we booked a superior room, I was quite underwhelmed by the room - would book a standard room if I were to stay again - Didn't have some basic facilities e.g. an iron (had to pay extra if we wanted anything ironing) - No hot water for a while on the morning of our check out which delayed us - No full length mirror in our room - Lack of space to put away clothes
- Great location - Friendly staff - Good breakfast - Amazing hammam - Gorgeous riad - We didn't feel rushed at check out - Staff always at hand to answer any questions
Stayed in December 2023
Reviewed: 19 December 2023
Jale
United KingdomNothing
The staff were amazing! They went above and beyond to make our stay exceed our expectations. The food, especially the breakfast was unreal. It was hard to leave as it felt like we were leaving our family. Every night they would walk us to our taxi and meet us to walk back with us when we returned. They are always happy to help and had great recommendations. Amazing people, amazing riad, truly a gem in Marrakesh and we can’t wait to come back!
Stayed in December 2023
Reviewed: 17 December 2023
Valeria
ItalyNothing
Beginning of the day with a varied and hearty breakfast served with a lot of kindness. Atmosphere and unique welcome, the staff friendly and helpful puts you completely at ease.
Stayed in December 2023
Reviewed: 28 November 2023
Smithens
United KingdomWe found the pillows too hard, but the staff easily replaced them.
Great location just off the Medina so a very easy walk. Breakfasts were excellent and the room was lovely- we were very comfortable.
Stayed in November 2023
Reviewed: 22 November 2023
Jayne
United KingdomLong wait for food on occasions and sometimes not everything was available from menu,
The location was perfect, really nice area, felt really safe, walking distance to all areas in the walled city. The staff were lovely, really helpful and friendly. Food was excellent. We really enjoyed the roof terrace.
Stayed in November 2023
Reviewed: 20 November 2023
Petra
Croatiawe are satisfied with everything
- the best breakfast I've tried in hotels - the staff is extremely friendly, especially Bourhim and Karim, who were always available and you can contact them via whatsapp for any information related to the Riad and Marrakesh itself - The riad is located in an excellent location, very nicely decorated, especially the rooftop is ideal in the evening to rest and listen to the music that can be heard from the square
Stayed in November 2023
Reviewed: 20 November 2023
Acar
TurkeyThere is nothing.
I must say that the riad was not like a hotel but like my home. We felt there as if we are staying in our own home. Everything was wonderful. Maroua and Bourhim tried to do everything for our confort. The atmosphere was wonderful. The breakfast was wonderful. All other staff were respectful and helpful. Thanks them for making our holiday unforgettable. I highly recommend for those who want to visit Marrackech.
Stayed in November 2023
Reviewed: 29 October 2023
Joey
United KingdomStaff were excellent - everyone was happy, helpful, and professional. The riad was clean and nicely decorated with lovely little quiet spots, and it had a calming atmosphere. Good alcoholic options to enjoy on the roof terrace that overlooks the old town. Breakfast was excellent, tasty and with a good variety.
Stayed in October 2023
Reviewed: 23 October 2023
Maria
SwitzerlandThe family suite is located at the reception area, so you need to close the curtains not to see people passing outside. Also there is a mezzanine for the additional beds so not so suitable for young children. The second night the reception phone was quite annoying, but we did not hear anything the first night so maybe it was an exception.
Very friendly staff, beautifully decorated, well organized and many additional services such as excursions, SPA, cooking courses etc.. The kids could enjoy swimming in the small pools. Delicious couscous and breakfast was very good also. Nicely located in the Medina but still easy to access and close to other attractions.
Stayed in October 2023
Reviewed: 16 October 2023
Janina
GermanyRoom was a little small
The interior design and the excellent staff
Stayed in October 2023
Reviewed: 1 October 2023
Mrs_loa
United KingdomIt wasn't really a problem, but they didn't tell us in advance that our massages after the hammam would be in our room, meaning we hadn't prepared it for people to come into before we left it. We might have tidied up/put things away more if we had known (but not suggesting at all we couldn't trust them), it just felt a little invasive.
We wanted to stay one more night in Marrakech after a wedding, so chose this Riad as we loved the aesthetic of the black suite. The path to it is a little complicated, you very much have to study a map, but we engaged a local with a hand cart to take our luggage and he got us there easily which meant we were able to get our bearings. We were greeted in a friendly manner and given tea and biscuits. We booked in for a couple's hammam and massage as the cost felt reasonable and we really wanted some relaxation. The hammam with Nadia was excellent, we felt so clean afterwards! The massages were also very good and we felt very refreshed after a busy few days. The bed was very comfortable too. Breakfast upstairs on the roof was a lovely experience and the food excellent. We were able to leave our bags for the day after check out and they arranged an airport transfer for us too which was much appreciated.
Stayed in September 2023
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