I wasn’t expecting this much quality. The building itself was amazing, rooms were perfect, staff was very friendly and helpful. We will be back.

Stayed in August 2024

That we had to leave!

This is a beautiful hotel that is a relaxing oasis away from the chaos of the city. The staff were amazing and always very friendly, and couldn’t do enough for you. Our solarium room was fantastic with its roof top terrace with two sun beds and an umbrella. We booked a massage and it was the best massage we’d ever had. The hotel has amazing gardens and much to our delight some resident tortoises which we fed. We also had the wonderful experience of seeing one of the baby tortoises. I read previous reviews and saw the photos but this went beyond all expectations. We loved our stay and didn’t want to leave. Thank you so much to Amina and her team and in particular to Haveed in the restaurant who was a delight.

Stayed in September 2024

Absolutely everything location staff hotel will definitely coming back

Stayed in September 2024

Swimming pool Turtles Peaceful oasis

Stayed in September 2024

For the money we couldn't have expected any more.

Lovely place, nice rooms, comfortable bed. Breakfast and food were decent enough. Staff were very nice and friendly, going out of their way to make you feel welcome. This made it for us.

Stayed in September 2024

Prices for food and drink possibly on the high side but you are in a 5 star hotel and quality was good.

Traditional Riad beautifully restored with large pool. Lots of different styles of rooms- they all seem different. Good restaurant and great breakfast in the gardens. Spa was good as well. Staff very friendly and accomodating.

Stayed in September 2024

The room that I booked didn’t look like that on the photos. It was pleasant enough but clearly not one of the refurbished rooms that were advertised.

A wonderful oasis to go back to after busy days in the city. Great staff, lovely pool and fantastic spa.

Stayed in June 2024

Nothing!

The hotel is a wonderful, green respite from the heat and noise of the Medina, with front desk staff who are very friendly, helpful and professional. The pool is not large but provides a tranquil and cool escape nonethless, and one can have drinks by it. Breakfast is set up outside under the shade and trees, and is extensive, with many choices both Moroccan and international, and the fresh juices are refreshingly good. We loved our large, quiet room and bathroom with the rain shower - and the amenities it provided (coffee, tea, frig, thoughtfully provided straw hats etc.) and used it as a cool retreat to recover from the heat after long walks all over Marrakesh. The only suggestion would be to include firmer pillows along with the softer ones perhaps, but we were very comfortable. We ate dinner at the restaurant 2 nights, choosing largely the Moroccan options. Every choice was really good and well-presented, with inventive desserts. The waitstaff are kind and attentive as well (especially the waiter whose name begins with a Z...) The spa is wonderful - I used the hammam and had a massage (from Oum??) which was arguably the best I've ever had. I have stayed at the Jardins de la Koutobia as well, and this hotel is better by far. Thanks to all the folks at the Jardins de la Medina - I will be back for sure!

Stayed in August 2024

Nothing.

Everything, from the confort of spacious rooms to the quality of the breakfast. The staff is very nice and efficient. Id I come back to Marrakesh I will for sure come to this hotel again.

Stayed in August 2024

Room old and in need of renovation. Restaurant full of bees the entire time so had to watch that we didn't get stung. Not enough lounges by the pool for all guests. Room air-conditioning a bit noisy and can't turn fan down enough. Booked hotel transfer from airport but driver didn't turn up, so rang repeatedly to get hotel to organise another driver which was very frustrating after a long day and entering the heat of Marrakech -Not a good start to the holiday! The gym is completely outside in the heat with no offering of towels or water and doesn't open till 9am, which is about 3hrs too late! Room has too much furniture (an alligator carving plus some odd chair that'd break if you sat on it) so hard to find space for two large suitcases. Room lacking the traditional Moroccan touches which is what I was hoping for.

Bed comfortable. Internet good. Breakfast OK but could be a lot better. TV far too small. We were offered a room upgrade to a suite on day 2 to make us happy after the airport transfer issue which was a stunning room but we declined as we couldn't be bothered moving.

Stayed in August 2024

Lack of food options for kids.

Breakfast highlighted a good variety of western choices with Moroccan staples

Stayed in August 2024

Peaceful and calm environment

Stayed in August 2024

Restaurant quality is mediocre

Beautiful Riad, with all facilities

Stayed in August 2024

Nothing!

Everything!

Stayed in August 2024

Cleanliness No parking, left the car unattended in the street nearby

Welcoming and responsive staff Gardens and pool Breakfast Value

Stayed in July 2024

Nothing.

Great room. Loads of space, great bathroom and the sun terrace above the room was an added bonus. All of the staff were lovely and very helpful. Really enjoyed the pool. Perfect to relax by during the hot Marrakesh afternoons. Location was ideal - within the walled 'old town' and close enough to walk to Jemaa el-Fnaa square and the Souks, but equally far enough away to feel like a very calm and quiet area.

Stayed in July 2024

Didn't like the shampoo...it was the one thing that really stood out as a sore thumb, it made my hair feel sticky and dirty but other than that maybe the gap between the two twin beds being put together but this was very manageable.

LOVED our experience here very very much! Les jardin was visually stunning, it's not a chain hotel which we love but the architecture of it is still beautiful and authentic and we love the history of the place where it was once owned by a princess (we didn't fact check or anything but the idea is nice haha). We arrived very late and although the hotel kitchen was closed they very kindly made an exception for us as they didn't want us to go hungry after a very long and tiring travel day which we really appreciated. The hotel was also very thoughtful in leaving us flower, Moroccan snacks, pastries, a bottle of wine and plenty of water. All a super nice touch and we loved it all!!! And if you book ahead you can also get a discount on their spa service too! Which we fully took advantage of. We tried the hammam, although it wasn't quite what I expected (from previous hamman experiences i've had) we thoroughly enjoyed it. The breakfast was also so delicious, we actually ended up having both lunch and dinner (in room on our first night) at the hotel and everything was so so yummy!! The restaurant staff were all superb as well. Really appreciate their help.

Stayed in July 2024

We felt like we were transported to the 1940s. It was beautiful, calm and lovely! SO relaxing and the service was beyond fantastic.

Stayed in July 2024

The experience was nothing short of amazing. From the moment we woke up to when we went to sleep, the staff went above and beyond to ensure that we had a comfortable, luxurious stay.

Stayed in July 2024

An oasis of calm with a lovely pool. beautiful room.

Stayed in July 2024

Fantastic garden

Stayed in July 2024

Everything

Great lovation and staff

Stayed in July 2024

The AC unit in my room blows directly over your head while you are in bed.

Fantastic and soulful hotel, with a reach history, a beautiful garden and a lot of hallways and terraces to explore. Outstanding reception and staff. Exceptional amenities and great attention to guests.

Stayed in June 2024

I didn’t like the staff at the spa, they were not helpful at all, at first they said they only had appointments after 5pm then they changed it and said come in half an hour, then they said the hamam was closed, just not bothered, not coherent with the rest of the staff that were lovely. Also wasn’t a big fan of the food outside of the breakfast which was a delight

I loved all the architecture, the rooms, the pool area, the reception staff, the manager, the waiters, the cleaning staff. The breAkfast

Stayed in June 2024