Circuit de la Palmeraie BP 1488, 40000 Marrakech, Morocco
#1073 of 1,193 hotels in Marrakech
Guests' ChoiceBased on 217 hotel reviews
7.5Cleanliness
8.1
Comfort
8.2
Location
7.9
Facilities
7.6
Staff
8.3
Value for money
7.4
Free WiFi
7.1
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End of dialog contentReviewed: 15 September 2024
Lahmamsi
BelgiumThere was nothing for entertainment. No music, no shows, no activities, nothing. There was this dude who sang at the last night at dinner. Which was very good. I recommend you to do it a lot.
The staff were so friendly. Not all of them of course. There were a couple of them, a bit rude but some of them were incredibly nice and friendly, always a smile on their faces and always saying goodmorning or goodevening. I remember this guy when I was a bit late for lunch, he still helped me with everything. A big thank you for him. The lady at the spa was so good at massaging.
Stayed in September 2024
Reviewed: 15 September 2024
Babatunde
United Kingdomthe hotel was massive though so there was a lot of walking around. More breakfast options
the decor was excellent, wide range of facilities on the property and the internet worked very well.
Stayed in September 2024
Reviewed: 19 August 2024
Nwankwo
United KingdomThe air conditioner was not working properly, if it is because of the sun what happens at night time. I could not sleep for the 3 night I logged 😴
The environment and the staffs was so nice 👌
Stayed in August 2024
Reviewed: 3 August 2024
Andras
HungaryBit far from the town.
Nice location. Mass tourism catering.
Stayed in July 2024
Reviewed: 10 July 2024
Sami
HungaryEvery aspect of my stay was great.it was more of a mixture of work and holiday due to the serene environment. I was exceptionally thrilled by the level of friendly staff who made the resort as a family. Reception front office like .Samira,Btissam are all great professionals who truly deserved being the face of the hotel. There are staff like Aziz,Abderrahim,Elias,Rakik,Mohamed.The cleaning staff.Bahia and Hanane are great
Stayed in July 2024
Reviewed: 8 July 2024
Sami
HungaryRoom was nice, Breakfast was good. The front desk staff were wonderful especially the dynamic leadership of MS Samira who ensures that we are always comfortable by giving personal touch and friendship which is the major attributes of hospitality,she is an asset to this hotel.i commend staff like Fatima zhara,karem f/b manager and restaurant staff. Sami and Anita Charles
Stayed in July 2024
Reviewed: 21 June 2024
Karim
SwitzerlandPool too busy
Gym, Staff, Food
Stayed in June 2024
Reviewed: 19 June 2024
Francesco
ItalyCheck in, check out, the staff at the reception desk. Special thanks to Karima!
Stayed in June 2024
Reviewed: 12 June 2024
Anita
HungaryThe restaurant has wonderful staff especially Mr Safieddine Jawhara whose smile and ever comfy reassurance made everyone felt welcomed All other staff including Fatima Zohara were also great and should be commended by this hotel
Stayed in June 2024
Reviewed: 6 June 2024
Oyaje
NigeriaBathroom facilities need to be upgraded. Bathing isn't pleasant due to the whole bathtub arrangement. A proper modern shower will be better.
Stayed in June 2024
Reviewed: 23 April 2024
Francesco
ItalyThe gym is a bit far from the hotel rooms and in case of rain it might be a problem
Stayed in March 2024
Reviewed: 14 March 2024
Asheeba
United KingdomShould be more breakfast options I’m glad I only done bed and breakfast
Clean bed and facilities
Stayed in February 2024
Reviewed: 25 February 2024
Valerie
Francepiscine chauffée
golf, spa
Stayed in February 2024
Reviewed: 12 February 2024
Anaheed
Saudi ArabiaThe place is very beautiful and clean. It is 20 minutes from the city center and is very quiet. Suitable for people looking to relax.
Stayed in February 2024
Reviewed: 31 January 2024
Stefan
NetherlandsThe communication between the front desk staff was not the best experience. Most of the times they did not understand, also because english is not the first spoken language. Furthermore, before arriving the communication between email went terrible. The administrative part need reconstructing in order to make it more smooth, there are too many people knowing little, but too few people knowing enough.
The room was great. The decoration looked nice, it felt like it was paradise. Also the view out of the balcony felt relaxed, silent and comfortable. Furthermore, the room service also was on a par. The breakfast was delicious too.
Stayed in January 2024
Reviewed: 5 November 2023
Christoph
GermanyGreat personal service. Big thanks to Khalid from the waiter team. He and his team made a good job every single day.
Stayed in November 2023
Reviewed: 27 October 2023
Francesco
ItalySome services in high season might be a little crowded
Staff sorridente, shuttle to the center, proximity to my working location, services.
Stayed in October 2023
Reviewed: 19 October 2023
Sofia
United Kingdom--> to be more careful about restaurant cleaning --> rooms need to be renovated
overall was ok
Stayed in October 2023
Reviewed: 17 October 2023
Tslil
IsraelThe recaption never answered.
Nice pool and a great Italian restaurant
Stayed in October 2023
Reviewed: 13 September 2023
Leonard
United KingdomHotel needs a update, cracked floors throughout the hotel, sunbaths were dirty and not enough sun beds. The food at the hotel was not 5* standards and it cost €30 each for the dinner which personally was outrage given the not so great selection of food.
Comfy beds, spacious bedrooms and good air con!
Stayed in August 2023
Reviewed: 4 September 2023
Sonia
United KingdomFood was terrible
Beautiful rooms, friendly staff. Great location and amenities
Stayed in August 2023
Reviewed: 29 August 2023
Leonard
United KingdomSun beds were limited, bathroom fixtures were damaged and the toilets were leaking!
Bedrooms were massive with very comfortable beds!
Stayed in August 2023
Reviewed: 23 August 2023
Mariem
MoroccoToo many people in the swimming pool
Good location Room was clean
Stayed in August 2023
Reviewed: 10 August 2023
Letty
United KingdomThe food
The large bed
Stayed in August 2023
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