There is undisclosed city tax that will be added on top when you check out. And they prefer that in cash. \_(-.-)_/ You may be able to find some better deals a bit further away from the old city.

The location is great! It is within walking distance to most tourist attractions in Marakech. The room is a bit dark with windows opening into the courtyard, so we had that closed most of the time, and because of it, our room did feel a little stuffy and moldy.

Stayed in March 2024

jacuzzi was dirty and needed a clean

it was very central and staff were helpful clean and breakfast nice and fresh

Stayed in June 2024

The shower drain was too slow, causing the water to raise in the walk-in shower. The incline of the bathroom floor is well done and the water stays puddled in the shower area.

The riad is centrally located, but in a quiet side street. It is quiet at night. The staff are super friendly and kind. It was clean.The shades are excellent and the room can be darkened completely.

Stayed in June 2024

What I did not liked was, that I made the reservation for $284.81 and paid for thru Booking.com I was supposed to pay city tax at the Riad when I arrived I was told by Senaa the receptionist that I need to pay $16.24 for city tax and she charged my card $336.96 I have been trying to get reimburse but I was told via WhatsApp to contact Booking.com because no money was withdrawn. I contacted booking.com twice already and keep getting an automated message to send copies of all receipts which I did already twice, and it has been over 1wk and nothing has been done by either party. BEWARE WHEN THEY ASK TO COLLECT THE CITY TAX AT THE RIAD.

Nice staff everyone was very nice

Stayed in May 2024

I loved the family atmosphere and the way we were made so welcome. The staff were extremely helpful and Omar paid us great attention and gave us great advice regarding having a Hammam and massage. Noel gave the most wonderful Hammam scrub and massage an experienced I will never forget. There was no rushing and great attention was given all the time.

The property is one of the smaller Riads but this did not stop it being a lovely property. The beds were comfortable and the towels were changed daily.

Stayed in May 2024

Nothing to complain about.

We loved everything, the staff, reception, breakfast everything was just perfect 👌

Stayed in May 2024

Terrace seating could have been more comfortable.

Had better breakfasts elsewhere as not much choice. The location was perfect and very central.

Stayed in May 2024

The riad could be better with few details. The breakfast could be more various.

Overall our staying at the riad was good. The place is ok for a quick vacation but since we have tried other places we can say they could improve a little bit on several aspects. We had to pay 4 euros for printing just two papers (boarding pass). The breakfast was ok but not the best we have found. The cleaness was also good, but unfortunately we found one "blatta" in the bathroom.

Stayed in May 2024

Perfect location near to everything but very quiet to stay great for a good nights sleep.

Stayed in May 2024

This hotel really gives you a unique Marrakech experience. A special thank you to the staff who were exceptional.

Stayed in April 2024

The staff are so helpful and kind. The location is near to all retaurant and square.

Stayed in April 2024

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Nice roof top, good located near the main square. The staff was always very friendly and supportive.

Stayed in March 2024

Breakfast to late at 0830 if going on organised tours that start at 0900 from a location you have to walk to. Needed more working space, dressing table ,etc Bedroom seating uncomfortable .

The staff were all excellent,especially on reception they helped us along, gave directions. Contacted airport and tour transport. Arranged luggage transport out of medina area. Brilliant

Stayed in March 2024

None

Clean, traditional, beautiful Riad in an excellent location (Medina around the corner and rest of the attractions in walkable distance. Staff willing to help and help with arranging transfer to the airport.

Stayed in March 2024

Walk down alleys to reach it.

Pretty room. Excellent location for medina!

Stayed in March 2024

Almost the same version of breakfast, I’d appreciate a little of vegetables. At least No ability to pay with a card at the reception Hammam didn’t work and I got that notice on the same day.

Cleannesses, spaciousness🥳, the staff of the hotel.

Stayed in March 2024

Nothing particular

The staff was really friendly and nice The location was really good

Stayed in March 2024

Cleanliness - on the first day I noticed that our bed linen was covered in hair. Shower also had traces of recent use. They clean everyday, but do not change bed linen (we stayed for a week btw). Dead cockroach was also an unpleasant surprise. Breakfast - I’m not sure whether it’s normal for Moroccan breakfast or not, but the portions were small and included only sweet dishes (cakes, pancakes, honey, jam, etc.). Even sweet coffee.

Location was great. Riad is in the heart of old city very close to Medina. Staff is friendly and helpful.

Stayed in February 2024

We were told before going through booking chat that breakfast starts at 8am but it was from 8.30am so we missed them and had to buy food everyday as normally the excursions start earlier (and we paid for breakfast included). We had nice and quiet neighbors in the other rooms but still you can hear everything from your bed. If you normally have problems with noises, I recommend to come soundproof prepared! (You can hear morning praying, street cats etc, but is also the enchanting part of the local experience!)

Almost everyone from the staff has been exceptional! We had our excursions very early in the morning so the young man from the kitchen staff one day prepared a quick “take away” meal for us few minutes before leaving. First night, the youngest man from the reception, came to pick us up from the taxi drop point as we were 2 girls alone at midnight. And the woman last day helped us to print our flight boarding passes at the last minute! Very thankful that we had all of them during our stay! The riad has also a beautiful rooftop and a very delicious breakfast! Room was very nice and lovely decoration, very clean and well equipped with all basic necessities.

Stayed in February 2024

Could be more active to reply to message prior the stay but otherwise everything was great.

Staff were very nice, friendly and helpful with sorting out activities.

Stayed in February 2024

The bed was a bit too firm to my liking.

Great location close to the main square. The riad is nicely decorated. Friendly and helpfull staff. Breakfast was good. We had a very pleasant stay.

Stayed in February 2024

they don't provide with toiletries (toothpaste shampoo etc) is not a big deal you can buy some toiletries at the small stores in the medina!

The location is incredible, you can walk to many tourist places! The staff was very friendly and the breakfast was very delicious! The room was big and the bed was very comfortable! It was also very quiet at night.

Stayed in February 2024

Room was tricky to access with the door not fully opening due to the bed being in the way. We were travelling with rucksacks which were tricky to get through the door. Breakfast was quite small compared to all other hotels on our trip. Two pieces of cake and three small crumpets between two. No fresh orange. No tea. Just sweetened coffee.

Location excellent. Nicely kept riad very close to the main square. Very very helpful staff. Lovely cat also lives in the hotel. Staff allowed us to take breakfast early at 8, rather than 8.30, so we could eat before our flight. Great hot shower.

Stayed in December 2023

Everything about them was absolutely amazing.

The staff are wonderful. My words can't tell our marvellous they all are.

Stayed in December 2023

N/A

Amazing location only 3mins walk to the main square. All the main sights are within walking distance of the accommodation. The staff are extremely helpful and friendly and willing to help with anything and everything. They helped me set up my local sim card in my phone and with directions to places we wanted to visit. They also recommended the best places to eat authentic tagine and where we could buy fresh fruit! As well as help with where to buy souvenirs from and the costs (so that we do not get ripped off - so kind!) We would absolutely stay here again. Thank you so much Chakir and Khadija for making our stay with my Mum so lovely, we were both very happy with everything and you both provided us with such a warm welcome!! Breakfast was lovely and the room was cosy too!

Stayed in November 2023