Douar Graoua, Derb Lala Chacha N° 18, Medina, 40000 Marrakech, Morocco
#59 of 1,146 hotels in Marrakech
Guests' ChoiceBased on 169 hotel reviews
9.6Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.4
Staff
9.9
Value for money
9.5
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 June 2024
Richard
United Kingdombed far too hard for us and room was very small and so dark I could not find anything. The lighting in the room was very poor not helped by a black ceiling.
staff where delightful.
Stayed in June 2024
Reviewed: 14 June 2024
Laura
United KingdomThe only negative is that the bed was a little hard but that didn't stop us from having great night sleeps as it's so quiet here, and the room felt homely from the second we entered.
If you are going to Marrakech you MUST stay here!! Ahmed met us at the taxi and carried our bags for us, guiding us to the Riad. He then sat with us on the terrace for about an hour, with tea and a map, showing us all the best spots in the city. He put us at ease immediately with his kindness and gentle manner. Later we met Midou who was equally as friendly, warm and hospitable. In the morning we met Isam who is on the breakfast shift. We never usually make hotel breakfasts as we like to sleep in late on holiday, so when we went up for a coffee at approx 11:30am, we were so grateful to find Isam and his friendly face and great sense of humour serving us the most incredible breakfast- Moroccan crepes, pancakes, eggs, fruit, jams, you name it, they have it! Probably the best breakfast's we've ever had!! The cleaning staff were all so lovely too, which great energy and beautiful smiles! The Riad is so peaceful, and the location is brilliant; it's in the Medina but it's on a quiet street which makes you feel very safe and calm. I cannot recommend this Riad enough, we would love to return! We are so grateful to the wonderful Ahmed and his team for the best experience here.
Stayed in June 2024
Reviewed: 9 June 2024
Jon
United KingdomThe service was unbelievable. We were so impressed at how friendly, accommodating, helpful and kind staff were. They welcomed us in, took care of our luggage and sat us down for some Moroccan mint tea, then proceeded to give us local information and recommendations. Breakfast was delicious with vegan and non vegan options. They were more than happy to arrange taxis and help us with onward travel. Bed was comfortable, air conditioning worked and it felt safe.
Stayed in May 2024
Reviewed: 5 June 2024
Louise
United KingdomNil
Everything was fantastic. Location superb very quiet but only 6-7 minutes away from the main square and lots of other attractions. ALL the staff were lovely and went out of their way to help us. Loved the traditional riad style accommodation and the roof terrace where we had drinks and breakfast - also traditional Moroccan style. We would definitely consider returning to the Dar Najat for a future Marrakesh holiday. I can’t speak highly enough of this place and reasonable too!
Stayed in June 2024
Reviewed: 4 June 2024
João
BrazilEverything was perfect! The people were very helpful and nice! Totally recommend!
Stayed in June 2024
Reviewed: 31 May 2024
Martin
SlovakiaLuxury riad with kind people especially Amid with great tips in Marrakesh. Breakfast was one of the kind ! Very satisfied with my choise and surely recommended to everyone. Thanks.
Stayed in May 2024
Reviewed: 27 May 2024
Cameron
United KingdomNothing it was great
Nice pool, nice people and well looked after - thanks for a great stay
Stayed in May 2024
Reviewed: 17 May 2024
Rylla
AustraliaOur vacation is too short. Wish we stayed longer
The staff are all amazing. We felt safe and well looked after all throuhout our stay. The breakfast is also hearty and will fuel you for the day. The location is within few minutes walk to the main square too. I'lll definetly book this riad again if I return to Marrakech.
Stayed in May 2024
Reviewed: 16 May 2024
Robert
New ZealandNothing
Exceptionally friendly and helpful staff. Splendid location
Stayed in May 2024
Reviewed: 8 May 2024
Lynn
SpainNothing
It was beautifully appointed, clean and in a great location
Stayed in May 2024
Reviewed: 4 May 2024
Angela
United KingdomNothing!
You MUST stay here! The staff are amazing and will go out of their way to help you with anything and everything. It’s spotless with good WiFi and in a central location so everything is with easy walking distance in the medina. And although it’s in the centre when you are inside the Riad it’s like an oasis of calm from the madness out the door! My tip would be to arrange a taxi with the Riad as they have one that can get you near enough to the door whereas I booked through booking and it wasn’t as smooth sailing as I would have liked being a first time visitor to the city! The breakfast is delicious and certainly sets you up for the day and is entertainment in its self! All in all, if we are ever back in Marrakesh we will be staying here again ♥️
Stayed in May 2024
Reviewed: 3 May 2024
Sebastian
United KingdomThe Riad is beautiful and the service is exceptional. The location is great - 2 minute walk from restaurants and the center of the Medina, but located on a quiet street which offers peace at the end of a busy day. Everyone working there was extremely kind and offered so many excellent recommendations. The breakfast was delicious as well. Highly recommended.
Stayed in May 2024
Reviewed: 26 April 2024
Robert
United StatesBe aware that The only street to walk to the plaza Jemma El Fnaa is used heavily by scooters and cycles at all times of the day and makes walking a bit frightening until you get used to the 2 wheeled vehicles zooming by you
Very nice Riad in the medina with friendly and very helpful staff; quiet location for a peaceful sleep Great breakfast with variety day to day
Stayed in April 2024
Reviewed: 26 April 2024
Leo
United StatesNothing
Welcoming and friendly staff. Cleanliness’s and ambience. Very quiet place.
Stayed in April 2024
Reviewed: 21 April 2024
Danilo
SwitzerlandAbsolutely nothing. Perfect stay!
Sparkling clean and perfectly located in the heart of the Medina in a quiet, yet very accessible alley. Most important of all, the staff was the highlight of the riad, they went above and beyond to take care of us (and all of the customers). Our deepest appreciation to Olivier and his staff. For those interested, the property is dog friendly, and they have excellent recommendations for restaurants, guides, tours, etc. (not the usual touristy stuff…)
Stayed in April 2024
Reviewed: 20 April 2024
Malkiat
United KingdomThe bathroom could have been a little bigger.
The location was perfect very close to all the main sites. Breakfast was very good served by very by cheerful staff who looked after all our needs. The room was very clean & tidy. Thank you to all the staff.
Stayed in April 2024
Reviewed: 19 April 2024
Nuno
PortugalVery friendly staff, made good recommendations of places to eat and gave us tips on where to go, very good location to walk everywhere, good breakfast with some variety everyday. Comfortable room with AC and clean towels everyday, good western style bathroom.
Stayed in April 2024
Reviewed: 18 April 2024
Adam
United KingdomThere really is nothing to stay here, at every turn the staff went above and beyond for us and the room, location and food where all incredible
It was lovely to stay so central yet have the Riad be so quiet. It was very convinient when wandering the areas around the palaca and souks to be able to drop back in. The staff were also wonderful and gave great recommendations and did all they could to help us have the best stay. The airport transfers were very convinient. Every morning the breakfast was delicious
Stayed in April 2024
Reviewed: 18 April 2024
Daniel
United KingdomA bit hard to initially find. Hot water was intermittent
Clean and comfortable rooms. Good location and incredibly helpful and welcoming staff
Stayed in April 2024
Reviewed: 8 April 2024
Werner
BelgiumNothing
Where should I begin? Look no further for a Riad in Marrakech. Simply reserve this one. We highly recommend it. Situated centrally in the Medina, near the Djemaa el Fna square, this Riad boasts beautifully decorated rooms and a charming atmosphere, ensuring all the comfort you need. The attentive staff ensures the rooms are impeccably cleaned every day. At the rooftop, you'll discover a refreshing swimming pool, a dining area, and a relaxing spot. The breakfast menu varies daily, offering fresh fruits, pancakes, coffee, delightful tea, and local delicacies. Make sure to book your evening meal in advance; it's truly delicious! We highly suggest booking activities through the Riad. Abdou will guide you on an authentic tour of Morocco, steering clear of the typical tourist spots. If you're still doubting about booking this Riad, let me introduce you to its exceptional staff. Every member, from the diligent room attendants to the gracious hosts who serve your meals or guide you through Marrakech and beyond, embodies kindness and attentiveness. Their professionalism, warmth and personal touch, truly breathe life into the Riad, making it the perfect choice for your stay in Marrakech. We extend our sincere thanks to each and every one of them for their hospitality and personal touch. Thanks to their efforts, we felt right at home, and we can't wait to return to this charming and hospitable space in the future.
Stayed in April 2024
Reviewed: 8 April 2024
Becky
United StatesThis riad in the city center of Marrakesh was wonderful!! We had the best experience. It was so great we would have extended our stay if we could have changed our flight easily. It was clean and comfortable and safe. It was decorated beautifully. Our room and the entire hotel. The rooftop courtyard and dining area were so beautiful and relaxing. It was inviting and comfortable and the staff was so welcoming there. We were actually grateful and impressed with how good the staff was beginning to end… So kind and helpful and generous in all ways. We recommend this riad highly for the cultural experience, comfort, beauty, and location. It was very convenient for everything we did - tours, dining, bazaar, strolling… And the price was fantastic for the value! So worth it for my daughter and I. I hope others will read this and enjoy their stay as well.
Stayed in January 2024
Reviewed: 7 April 2024
Luc
United StatesPhenomenal staff, delicious breakfast, and super beautiful/relaxing property. A+ location near Jemaa el-Fna. Highly recommend!
Stayed in April 2024
Reviewed: 6 April 2024
Tracy
United StatesNot the easiest to find. If you are arriving by taxi give a call ahead and they can meet you.
Amazing! At the end of our 7 day adventure in Morocco we landed here and it was everything we needed and more. Amazing staff who went above and beyond to help us, super comfortable rooms, great chill areas, and a relaxing small pool. A 2 minute walk to the square with access to markets and restaurants. Oliver and his crew are amazing, this is must stay.
Stayed in April 2024
Reviewed: 3 April 2024
Jane
IrelandGreat location. Felt so welcome and comfort straight away. We stayed in different riads over the course of our time in Morocco and this was by far the most homely with the nicest staff.
Stayed in March 2024
Prince George, Canada
Ko Chang, Thailand
Split, Croatia
Santa Elena, Mexico
Bene, Ukraine
Prague, Czech Republic
Kötschach, Austria
Valencia, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content