Overall a good place to stay but requested additional child bed not made up on arrival in the evening . Night staff seemed reluctant and did not make the children’s bed properly-bordering on rude. Paint in the bath peeling badly and shower holder falling off the wall.

Great spa experience. Good food. Helpful staff in piano bar and reception. Good decorations

Stayed in August 2024

Gym was pretty poor Pool was very dirty sadly

Clean and tidy. Breakfast lovely and well organised. Staff excellent Rooms a good size

Stayed in September 2024

Didn’t have any drinking water in the room No tea/coffee in the room

The location Beach front Staff Breakfast

Stayed in August 2024

The swimming pool was freezing even though it was August. Perhaps solar panels could be used to pump warm water into the pool (it works in other hotels). The gym was hidden away from view, I used it. The bedroom had no drawers to lay clothes out such as T-shirts and underwear.

The lovely reception staff were helpful and friendly. The beautiful lady cooking omelettes for breakfast was marvellous, so patient with so many guest demands. The room was clean and comfortable. But why no drawers for unpacking clothes? A wardrobe is great, but you need drawers as well.

Stayed in August 2024

The shabby furnitures need utter renewal . The corridors are widely noisy a little soundproofed means could have been better . Breakfast lacks some variety touch

The neatness of the different areas. The front beach location 👌.

Stayed in August 2024

Air-conditioning was not perfect.

Modern, clean place with Oceanview. Modern rooms. Costeffective. Friendly staff. Good breakfast.

Stayed in July 2024

Good all round but need more staff

Good hotel but slightly away from the Medina. Breakfast good variety but need more staff to set up tables and bring out plates, etc

Stayed in July 2024

Staff were excellent and the hotel is very comfortable.

Stayed in June 2024

Breakfast not suitable for people like me who are lactose & gluten intolerant.

Great location. Beach front view with beautiful sunrise and sunset. Spacious room with lounge. Walkable distance to the Medina and harbour. Friendly and helpful staff. Room service was good. Kindly given an upgrade which was appreciated.

Stayed in May 2024

Menu expensive and a bit limited compared to Medina. Swimming pool very windy, but maybe we were unlucky.

Big luxury hotel overlooking beach. Lots of rooms but never seemed busy or crowded.

Stayed in April 2024

Big property but felt tired. There was no-one at the spa when I wanted to book in person. Tried booking over the phone and it seemed there was no availability- hard to believe for the hotel which was near empty when I checked. Most restaurant staff looked bored with their jobs and took forever to bring cutlery. This sounds petty but for the amount of money I paid, I didn’t get good enough value. The breakfast was awful. Little variety. We stayed 2 nights. One night should have been enough. Kudos to the cheerful doormen and receptionists!

Location and nice rooms

Stayed in April 2024

No coffee / tea making station which I need in the morning. I asked for a kettle at the front desk but apparently their room service closet/attendee doesn't start until 7am. We were able to get tea from the downstairs restaurant but additionally, they eventually delivered a kettle and mix of tea bags to the room (extra cost for the teas).

Low season in Essaouira so the hotel was not busy at all. Quite a large hotel with a resort feel, right across from the beach which was nice. After staying in Riads in Marrakech, having a big modern room was quite the upgrade. Room was large, shower and bathtub, and couch and TV. King bed was very comfortable. Oh and they upgraded us upon check-in, which was also super nice. We did not have breakfast included but when I checked in the morning, the spread looked pretty decent. It's about a 15 minute walk from the bus station/entrance into Old Town, and its a nice walk along the water. I'm glad we chose here vs in the old town.

Stayed in March 2024

Didn't sleep 2 nights because of mosquitos. Air-conditioning didn't work.

Location good. Breakfast good.

Stayed in March 2024

Very clean, fresh flowers!

Stayed in February 2024

Pool is freezing and dirty. Breakfast was OK.

quick 1 night stopover. Hotel was clean and staff are good. Right across from the beach. 2 min taxi from the main bazaar.

Stayed in February 2024

Towels are worn We did have leaking faucet in bathroom that periodically caused flooding on sink. Raised concern and maintenance looked at it but couldn’t see obviously where it came from. So we just dealt with wiping counter as needed

Location was good. Facility was clean. Breakfast buffet was okay but not great. Housekeeping did their job but did not go beyond. Spa is amazing and great service. In our 4 days there the lobby store was never opened. Bed was comfortable

Stayed in February 2024

The pool is not heated so expect a shock. The private beach area was not cleaned which was a shame.

The room with the sea view was spacious and amazing. The bed very comfortable a d room very spacious. The location was great with easy access to the beach and the medina.

Stayed in February 2024

Huge room with a fantastic view all the facilities we needed. The staff were very helpful nothing was a problem. Very comfortable night will definitely stay here again

Stayed in January 2024

floor of the room no carpets

staff always there for help

Stayed in January 2024

coffee at breakfast, bathroom (needs an update)

location, common areas (garden, swimming pool, hammam...) room, breakfast, staff

Stayed in January 2024

No tea/ coffee machines in the room. No iron & could not provide one from front desk. Water only provided on first day. Place getting a little shabby, could do with a paint. Service very slow.

Great location overlooking the beach & a short walk to the medina. Large rooms & bathrooms.

Stayed in January 2024

Some of the breakfast items are stale, could use refreshing a bit more often.

Close to the Medina but removed enough to stay relaxed. The facilities are a bit dated but the staff is absolutely lovely.

Stayed in December 2023

Unprofessional staff. In the new year celebration was too expensive, the program was not interesting and the food was not tasty.

Stayed in December 2023

They have the best view on sea, so beautiful to watching sunset

Stayed in January 2024