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Reviews of Hotel Grey 3 stars

4, rue Joseph Junk, Gare, L1839 Luxembourg, Luxembourg

#50 of 61 hotels in Luxembourg

Guests' Choice

Review score

Based on 1013 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.4

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 26 June 2024

    7.0
    Good spot central and clean but nothing remarkable
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The street where it located is full of dodgy characters but they did not bother us - no breakfast and hotel is purely functional

    Very central a very short walk from train station- clean and comfortable

    Stayed in June 2024

  • Reviewed: 26 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent hotel

    Stayed in June 2024

  • Reviewed: 20 June 2024

    9.0
    Great find, right next to train station
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    The air conditioning was very noisy. Needed turning off at night. Slightly noisy in the morning with construction work.

    I really did not expect much from this hotel which I booked last minute for a quick one night trip and it exceeded all my expectations. Spacious, clean, private, nice bathroom and shower, very comfortable and a space to work. It is very well priced (for Luxembourg) and I will definitely stay again if I am in the city as it is right next to the station.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    9.0
    Fantastic location and accommodations
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There were two things I didn't like. One was the chair at the desk - it looked fashionable but the seat was hard metal with large, irregular gaps. Had to put a towel down to add some padding. The second was that none of the electrical outlets would continue working if the room key was pulled out of the slot in the wall. I'm in favour of energy saving but it would be helpful to have one plug that still worked so that I could charge a laptop or battery pack while away.

    The room was well-furnished and spotless, the location was super convenient, and the staff were friendly and helpful. I would definitely stay here again.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    8.0
    The closest good hotel to the train station
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The wi-fi internet is practically unusable. I never understood these registering required networks. Can someone tell me a password why isn’t enough? I was managed to connect only for once for a couple of minutes.

    The hotel is extremely close to the train station. When you exit the station it’s only 30 meters away! The hotel is very shiny and clean. The room is not too big but modern looking. The bathroom is exceptional!

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Very friendly staff and clean room.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was a construction site literally outside the window. I booked a room with breakfast. The restaurant was temporarily closed, so I had to go across the street for breakfast.

    Great location near train station

    Stayed in June 2024

  • Reviewed: 3 June 2024

    9.0
    Easy access to station, comfortable bed & good breakfast - ideal for solo travellers
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited streetlights at night due to construction next door

    Good location close to station: however building work next door may impact if staying during the week. Staff friendly & helpful. Good & generous breakfast - it is freshly prepared and at restaurant across the road at station. Good wifi & access to wide range of TV channels

    Stayed in June 2024

  • Reviewed: 3 June 2024

    7.0
    Good
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 3 nights

    Breakfast was poor without many options to decide. If someone is taking a shower, he/she is visible from the bed. So this room is only for couple or single people and not for friends.

    The location was super convenient. It is very close to the train station and there are any bus stops (plus the stop for the tram) 2 mins far from the hotel.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Business Single Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a construction site nearby with noise at 7am. The hotel informed us about this beforehand, but still

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Very convenient and clean
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night

    No do not disturb signs

    The staff was first rate!!! Gave great recommendations, very polite and professional :) The room was spotless, it was very very small but had everything I needed. It was surprisingly quiet I only heard 2 planes go overhead, and the window was closed. The location is great since its diagonal from the train station. I walked to most of the places I wanted to go within 20-45 minutes. During the day lots of people, but at night a bit sketchy

    Stayed in April 2024

  • Reviewed: 29 May 2024

    9.0
    Completely satisfied with my stay
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Modern and clean

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom was in the room. Tube very inconvenient, little light in the room. Very old chocolate and coffee in the room.

    Location and staff were nice

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Nice hotel
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 3 nights
    • Submitted via mobile

    So noisy with the doors , and the gate central has some weird people also the shower inside the room

    In the city centre nice rooms, really easy to walk less that 10 min to Notre dame , friendly staff good price nice size rooms

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Comfortable stay in a nice location
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi is not working in the room Location is beside the station so a little unsafe I was alone so not a problem but the open shower can be a little weired if it is more than a person

    Location is 2min from central station All bus and tram stops are in a minute Lot of eatery around 20mins walk from city centre Big rooms Bed towel soap everything is very good quality Daily cleaning Coffee electric kettle minibar in room Staffs are friendly and cordial

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Fairy day in Luxemburg
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    - Temporary work in progress in the building - Nice breakfast, but detached from the hotel

    - Staff friendly - Cleaning - Functionality

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Hotel Grey offers a pleasant stay!
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Hotel Grey is situated in a central location, 100 metres from the tram stop and main train station in Luxembourg. There is a well-stocked corner shop nearby. The staff is very friendly and I would stay there again when visiting Luxembourg in the future.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Added to our pleasurable time in Luxembourg.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast facility on site. Hotel fine but set up more for business travellers, less frills.

    Good Location, near train station and transport hub. Staff attentive and cheerful.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location and staff

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It was very hard to change the shower to the 'rain' output. The toilet would occasionally keep on flushing. Fridge wasn't connected to the permanent power. Cookware and utensils were dirty and/or lacking. The hotel is located in one of the worst, if not the worst, streets of the city. During our short stay (4 nights) we witnessed two fights and two harassments.

    Our room was very spacious. The staff was very kind and professional. Hotel is located right next to the main train station, making it very suitable for day trips to other parts of the country. Many good food places are in the area as well.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    lovely hotel in a beautiful city, nice people, clean, pretty and comfy rooms, plus the city's transport hub is 20 meters from the hotel

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Overpriced hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    I asked before arriving if there is a place to store our bikes and the hotel answered yes. But when we arrived, the woman at the reception told us that we are not allowed to store our bikes inside. But finally we were allowed but the whole situation was a bit stressful, as our bikes are very expensive and we didn't want to store them outside. In our number the trash in was full when we arrived. So overall I'd say that this hotel is overpriced

    I loved the toiletteries (they even gave a serum for face) and a sewing kit . The man at the reception on the second day when we were leaving was very friendly and helpful.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    - It was difficult to open a balcony door, maybe some additional insulation must be given - all “things” (tea, coffee, toiletries) were only for one person, but we indicated that two people will be in the room

    Nice location, very friendly and kind people, modern style, clean and comfortable! I Recommend this place

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Drunks and refugee's hanging around the station

    Breakfast was lovely and above my expectations

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Fantastic hotel, location, room, staff, would recommend staying here any time.
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 3 nights

    My one downside would be the breakfast, which is in another building (at a restaurant), where your hotel-card gets you 2 options from the menu there. You'll be more flexible going without a breakfast reservation from the hotel and be able to pick from the entire card.

    The location is perfect: close to central station, close to a great restaurant (I loved the food at the ramen restaurant in the same street), the city and many touristic places are very walkable. The room (and the whole building) was always clean. The sound isolation is great and I heard 0 other guests - not even some construction activities outside bothered me. Staff was always friendly and helpful. If I go to Luxembourg again, I'll pick this hotel again without a doubt.

    Stayed in May 2024

Showing 1 – 25

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