Skip to main content
  1. Hotel reviews homepage
  2. Sri Lanka hotel reviews
  3. Matale District hotel reviews
  4. Sigiriya hotel reviews
  5. Reviews of Occidental Paradise Dambulla

Reviews of Occidental Paradise Dambulla 5 stars

Kubukkadanwala, , 21100 Sigiriya, Sri Lanka

#88 of 125 hotels in Sigiriya

Guests' Choice

Review score

Based on 125 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.5

  • Location

    8.3

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 18 September 2024

    8.0
    overall good experiance
    • Leisure trip
    • Family with young children
    • Deluxe with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 1 night

    Buffet dinner was not up to expectation

    big baby swimming pools ideal for children

    Stayed in September 2024

  • Reviewed: 17 September 2024

    9.0
    I thoroughly enjoyed my visit and would be delighted to return in the future.
    • Leisure trip
    • Family with young children
    • Duplex with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 1 night

    parking arrangements could be improved

    friendly Staff , Food tastes good , resort's thoughtful design, which seamlessly blends with its natural surroundings, and the rooms were very spacious .

    Stayed in September 2024

  • Reviewed: 15 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 2 nights
    • Submitted via mobile

    The room was very old and dark. The bathroom was not clean. The food was not good and very expensive. They charge a 15% service on everything, while the service is not that good. Overall too expensive.

    The big swimming pool.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 1 night

    Staff was very friendly and special thanx to chef Deepal. Nice place and calm and peaceful environment.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    9.0
    Amazing place
    • Leisure trip
    • Group
    • Duplex Suite with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 3 nights

    Due it being low season, the complete buffet wasn't served every day.

    Our room was very spacious and comfortable, the staff very friendly and we absolutely loved the surroundings. The breakfast was varied and had lots of delicious fresh fruit.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    7.0
    Ok but can be improved
    • Leisure trip
    • Group
    • Deluxe with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 2 nights
    • Submitted via mobile

    I was supposed to have a 15% discount on food and beverage.. but they didn’t applied it. I requested to review the bill and then, after waiting one hour, they gave me an higher bill.. that’s unfair. I asked them to review it again but they give me only 10€ discount.. it was supposes to be more than 50€ discount. Since I waited more than one hour at the end I payed the bill in order not to loose more time.. but that is not correct. The structure is beautiful but it can be managed in a better way. For example the bathroom is really big, with a beautiful walk in shower.. but there is a lot of limestone on it.. maybe an improvement of attention on details would be great!

    The structure is beautiful, really big and with a lot trees around it. Big swimming pool, huge rooms, western buffet breakfast. Staff is really kind but in my opinion on some points they have to be better trained.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 2 nights
    • Submitted via mobile

    The food was poor and expensive. The menu had choices but the quality was bad. TukTuks are hard to get and expensive because of the remote location. There were lots of bugs and mosquitoes but to be expected in this location.

    The location was great, the staff were really helpful and welcoming, they helped us sort out TukTuks and getting to the medical centre. We loved the dogs and monkeys around the resort.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Duplex Suite with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 2 nights
    • Submitted via mobile

    The staff and the food . The rooms were huge and ideal for families

    Stayed in August 2024

  • Reviewed: 17 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 2 nights
    • Submitted via mobile

    It's unfortunate that they don't maintain this beautiful hotel properly.

    Love the surroundings .

    Stayed in August 2024

  • Reviewed: 17 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 2 nights
    • Submitted via mobile

    Lo staff alla reception

    Stayed in August 2024

  • Reviewed: 15 August 2024

    9.0
    Very nice pleasant stay
    • Leisure trip
    • Family with young children
    • Deluxe with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 3 nights

    AC in the rooms were not effective and also made some noise. Also room cleaning was a bit lacking, I had to call House keeping to provide Shampoo and bathgel which was missing

    This resort is in a very scenic setting near the jungle. It has Peacocks roaming the grounds and also have some monkeys around. Atmosphere is very calm and pleasant. Breakfasts and Dinners were fantastci

    Stayed in August 2024

  • Reviewed: 14 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Duplex (2 Adults +1 Child) with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 1 night

    We had a wonderful stay in the spacious and comfortable duplex suites. The staff was warm and attentive, making us feel right at home. The hotel's location in the heart of nature, surrounded by stunning scenery, made our experience truly special.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    9.0
    Great family resort. Beautiful area. Very clean and cmfortable. Lots of kid activities
    • Leisure trip
    • Family with young children
    • Duplex (2 Adults + 2 Children) with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 2 nights

    No negative comments

    The entire resort was clean, open spaces, naturally beautiful. The staff were very polite, helpful and accommodating. The food was great. The breakfast was remarkable

    Stayed in July 2024

  • Reviewed: 30 July 2024

    9.0
    It was a good and comfortable stay.
    • Leisure trip
    • Couple
    • Deluxe with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 1 night

    Food prices were little on higher side. Staff Services can be little more quick.

    Breakfast was good. Property is spread in quite acres, had a amazing swimming Pool.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    9.0
    Our family had a very pleasant stay at Occidental Paradise
    • Leisure trip
    • Family with young children
    • Duplex Suite with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    It would've being helpful to have some sort of mosquitoe repellent in the room itself.

    This is my second visit here. The highlight for me was to be greeted by bird sounds in the early morning. We all enjoyed the variety of local fruits that were being offered for breakfast and the choice of different cuisines. The premise was beautifully kept and lovely to have the unexpected peakcock and monkey visitors.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 2 nights
    • Submitted via mobile

    Added in a lot of prices at the end ie taxes etc that aren’t shown on the initial prices. We got a lot of mosquito bites in the room.

    Really nice big clean room. The buffet food was really good.

    Stayed in July 2024

  • Reviewed: 18 July 2024

    9.0
    Good place to relax
    • Leisure trip
    • Couple
    • Deluxe with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    Need to clean pool properly and pool staff not professional

    Room and food

    Stayed in July 2024

  • Reviewed: 31 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Duplex (2 Adults +1 Child) with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 1 night

    The swimming pool needs better attention and some renovation, to be in par with other facilities in the hotel.

    Food, rooms and other facilities are good. The swimming pool needs better attention and some renovation to be in par with other facilities in the hotel. Else all have met my expectations

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 2 nights
    • Submitted via mobile

    The housekeeping didn't provide us any amenities on the second day of our stay but I hope to return soon

    One of the best places I stayed. Staff was super friendly. The buffet was amazing, breakfast and dinner. Rooms were super comfy and cozy surrounded by amazing nature, highly recommended

    Stayed in May 2024

  • Reviewed: 19 April 2024

    8.0
    Well enjoyed our 'Avurudu' season.
    • Leisure trip
    • Family with young children
    • Deluxe with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 3 nights

    The tractor sound disturbed the quiet environment. We agreed on three single beds, but they provided one double bed and one single bed. The quality of the food could be improved.

    Good location. Good variety in breakfast. The staff were helpful. Beautiful environment. Facilities such as a pool and a ground are good. They have organized an 'Avurudu Festival', which we enjoyed as guests.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    One of the best place to relax because the environment. Buffet Food range good as expected. Prefer to come again.
    • Leisure trip
    • Couple
    • Duplex Suite with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 1 night
    • Submitted via mobile

    Need your attention for the pool cleanliness.

    Food and the environment.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 2 nights
    • Submitted via mobile

    Food was not that great. Our beds were not that comfortable.

    The location & the pool area is beautiful. The staff were really helpful and kind.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 2 nights
    • Submitted via mobile

    Service was a bit slow but everyone really kind

    Clean, pool was great , nature all around

    Stayed in March 2024

  • Reviewed: 4 April 2024

    9.0
    Serene escape after long days exploring!
    • Leisure trip
    • Solo traveller
    • Deluxe with Early Check In / Late check out on availability, 15% Discount on Spa Treatment and 15% on Additional Food & Beverage
    • Stayed 3 nights

    Can't complain it was great!

    Staff were amazingly helpful and went over and above organizing high tea at no extra cost, grounds were peaceful and beautiful with the pool surrounded by nature with comfy day beds, rooms were HUGE with great wifi and aircon plus comfy and clean!

    Stayed in March 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless