We had AC that while switched on was dropping the water and made noise while dropping on the floor. We called a reception to fix it and the guy promised that they will fix it day after and no one came. The service offer is good on other hand the staff is not proactive at all and when we wanted something we needed to look for someone.

The hotel is very nice, right at the beach with great swimming pool. We got very spacious room with honeymoon decoration which was very much appreciated. The hotel offers also massage treatments. We had full body massage and it was great.

Stayed in April 2022

This hotel was recommended to us by 2 different friends and we were not disappointed. We loved everything about our stay at Sapphire Seas hotel. Beautiful setting and quiet peaceful beach. Food was delicious. We will definitely return.

Stayed in April 2022

Everything was top notch!

We liked everything about this stay, from the moment we arrived until we left. We got a free upgrade to the best room on the property, was allowed to check in early and check out late, even a birthday gesture. There were dogs around the pool area and they were so sweet. Food and drinks were amazing and reasonably priced. Great views and slightly away but not too far from the busy main strip. Would definitely come back!! 🌴🍹🐢🐾🧡

Stayed in April 2022

We loved everything about this property. Great rooms, beautiful pool, beach access and lovely food! It is a fantastic place to stay!!

Stayed in April 2022

-

We really enjoyed our stay here. Everything was perfect. Luxury room with stunning sea view. Beautiful swimming pool with restaurant and really kind staff. Amazing place for relaxation.

Stayed in March 2022

The room wasn’t clean enough, few bugs going around there. The A.C shutting down all the time. We have requested a private room for honeymoon vacation and to prepare the room for that and unfortunately didn’t get any of this.

The pool decorated amazing ,the stuff are very nice

Stayed in March 2022

Beautiful view and relaxing vibe. Amaizing beach and very good food

Stayed in March 2022

Medium size hotel, very good managed by Head manager Jeanette, who helps in any questions by the best way. Good food and service in hotel restaurant. Our impression, one of the best hotels in Hiccaduva. Maybe the best.

Stayed in March 2022

before arrival, they prepared and beautifully decorated the room for us, like newlyweds

Stayed in March 2022

First of all, the stay was great. We unfortunately got covid-19 positive and our trip got extenced due so. During this, Jeanette was the most helpfull and sweetest person you could imagine! Also, they have a very sweet jeweller, Ashker, who has the most beautiful sapphires, which they trade from the mines. He even took us out to see, how they made the different kind if jewellery.

Stayed in February 2022

Great hotel right at a beautiful beach! nice staff, good food.

Stayed in March 2022

What a treasure this hotel is. Wonderful owner, amazing staff and the location is just perfect... Away from the main Hikkaduwa beach which is quite dirty this hotel is situated right on the beach of a beautiful sandy stretch of beach which is great for swimming and experiencing the waves.... Surf schools are a 10 minute walk away on the beach. The food is great and the restaurant staff courteous and helpful. The cleaning is staff is just amazing, they service the room every day and the hotel is spotlessly clean and modern. Run by a Canadian owner this hotel is a little paradise to stay in...

Stayed in March 2022

Very nice hotel with a great pool and terrace facing the beachfront. Great breakfast, nice rooms, comfortable beds. Wifi worked well.

Stayed in January 2022

The best hotel I’ve stayed in Sri Lanka. We were in 4-5 hotels and that’s our best experience! great, friendly and helpful stuff. they really understand good English and we can understand each other easily. swimming pool was the best! clean pool and clean rooms! Wonderful location and view on the ocean, in less than one minutes from the pool! I love this sooo much! Thank you!

Stayed in February 2022

it was such a beautiful place to stay and the owner is so lovely. i recommend staying there & practising yoga with her too :)

Stayed in February 2022

Stunning location on a beautiful quiet stretch of beach. Lovely pool, spacious rooms with balcony and a sea view just wow!

Stayed in January 2022

There are no hangers in the room

Gorgeous view, comfortable rooms, hospitality, deep pool, delicious food

Stayed in January 2022

It was a wonderful stay at Sapphire, i would recommend it 100%. Warm and welcoming staff, from the owner, sevice staff, housekeeping to security. All of them always try to fullfill the wishes of the guests. The food and the fresh juices were excellent, espacially enjoying them on the terrasse with ocean view and the noise of the waves. The beach in front of the hotel is clean and the sea clearblue.

Stayed in January 2022

Location was in superb nice travel from busy hikkaduwa, The near beach was quiet and beatifull. Hotel owner and staff were amazing friendly. Breakfest was good with fresh fruit and eggs with seaview. I have been travelling a lot and I can Recommend this to anybody who need relaxing atmosphere. This hotel location, hospitality,surroundings and clean rooms make our vacation unforgettable!

Stayed in January 2022

Upon payment, we were charged a significantly higher exchange rate (USD / LKR) than was valid that day - the hotel did not accept the complaint, only an excuse for the bank (the price difference was refunded only after the complaint with the Booking.com). Our feeling is that the hotel is trying to transfer to the customer the commission that pays to Booking. Breakfast - the biggest disappointment of the whole stay. Breakfast did not match the price (quality both at the hostel with a price of 15USD per night). In all breakfast variants, you usually get toast and eggs (overcooked), but you hardly get butter, but you have to talk about it. If you don't order breakfast includink the stay, you will find many places in the area where you can get a much better and better breakfast for a given price. Plus - you are in Sri Lanka and the hotel doesn't have green tea? The hotel does not comply with any Covid measures - it may suit someone, but we were unpleasantly surprised.

Bohužel jediné co mohu hodnotit kladně, je umístění hotelu a klidná pláž (v době naší návštěvy způsobeno Covidem a minimem turistů).

Stayed in November 2021

Bed was a little hard. But hotel beds always are!

Loved this little hotel. Great location just a short walk or fast tuk tuk ride into Hikkaduwa. The staff here are simply amazing. Rooms very clean. Dining options very good. Extremely well managed and super friendly and efficient team. Janette and your fabulous team you really made my stay in SL so great. Super personal service.

Stayed in January 2022

Clean and comfortable rooms, hospitable staff and amazing seaview.

Stayed in December 2021

the view the sea waves the beach

Stayed in December 2021

Great staff and a manager that’s really helpful and willing to solve any problems that might arise. Clean rooms and nice beach area, just like in the photos.

Stayed in December 2021