Shower doesn’t have a curtain or a divider, however we didn’t have any problem of water in the bathroom. The resort is not located near by the beach, but you need to take a tuk tuk to reach the south part of Nilaveli Beach (better than Nilaveli Beach)

We enjoyed our stay! The hotel is well-kept and so the swimming pool. There was a good choice of breakfast (both sweet and salty) and of restaurant. Local food was really good and not spicy, as I requested. Our room was great and we loved the entertaining room.

Stayed in August 2024

Breakfast can be improved. The structure is not really close to the sea, you always need a tuk tuk. Bathroom can be improved. In my opinion the cost is a little bit too high

Big and clean swimming pool. There are a lot of trees around the structure and the atmosphere is good.

Stayed in August 2024

The breakfast could have been a bit more varied and the wardrobe needs a hanging rail. It was missing from the wardrobes in both the rooms we booked.

We liked this hotel. It has a collection of rooms around a lovely pool and bar with wooden planked walkways. Each room has a little terrace and the rooms are large with aircon. It is located in Nilaveli, a 20 minute walk from the northern end of the beach. We preferred the southern end where there are more dive centres and beach bars so used the PickMe app to travel by tuk tuk for about 600 LKR and went to Uppaveli beach and Trincomalee when we wanted to see more of the area. We ate in the hotel restaurant a lot and used their laundry service. The staff are friendly too.

Stayed in August 2024

It is set out of town with very little around, we traveled to Uppuveli most days to go to the beach or get something to eat.

A beautiful lush green setting. We got to see monkeys, lizards and many birds in the back garden . The room was very clean and modern. When our aircon stopped working ( it was v.hot in our room) they were very helpful to get it fixed although it was late.

Stayed in August 2024

Ac was not reaching the top accommodation. Not enough variety in the breakfast.

Location and atmosphere

Stayed in August 2024

Some plumbing issues. Go for Sri Lankan food options.

Great pool. Clean rooms.

Stayed in July 2024

Nothing

Location and staff were good. Clean and delicious

Stayed in August 2024

Staff doesn’t speak good English but they do their best to be helpful anyway. the bathrooms in common areas are not always clean. but the main disadvantage is that the hotel is very far from the beach. We were deceived by google maps that had showed us a 20-min walking path to the beach, which in reality is not walkable because there is some navy base at the beach section right in front of the hotel. So we had to get a tuk tuk each time we wanted to go anywhere because around the hotel is just the road and dry fields (not as green as in the pictures, probably because it was the dry season).

Very nice design, helpful staff, good breakfast, clean rooms

Stayed in July 2024

Wifi not great. Quite expensive. A bit out of town.

Nice place, nice pool

Stayed in July 2024

Could be cleaner, but not something which can destroy your experience.

Staff are absolutely amazing

Stayed in May 2024

Customer Service

Stayed in January 2024

They advertise cocktails in pictures on google but they where not on the menu, they had alchohol on the menu but it was full bottles you had to buy. They should also do portion controle on the lunch and dinner menu as the big plate of fried rice was clearly for 3-4people and iam a solo traveler.

Very nice place, good food, great staff, amazing pool, beautifull rooms!

Stayed in October 2023

Bathroom below par (electric shower with no water pressure / difficult to control temperature); difficult to communicate with staff; breakfast was okay-ish, but standardized so you are being served a too many different foods which you might not like

Nice pool and garden. Room was spacious and clean. Nilaveli very quiet area. Beach was pretty and weather was very good (no rain unlike other parts of country)

Stayed in October 2023

We had a very pleasant stay at Palmera Eco Resort. A very beautiful estate with a relaxing environment and a well maintained pool and garden. Spacious and clean rooms. Most welcoming staff.

Stayed in September 2023

The wi-fi. Almost non existent.

It was new and clean

Stayed in August 2023

The food quality is one of the best and portions prove value for money

Stayed in July 2023

The room wasn t clean , when I entered in the bathroom my feet was muddy , so that s why we staid only one night. The breakfast was awful, just 2 eggs and that s all... so we left hungry from.there.

the staff was really helpful and nice, the pool was clean and the water temperature was ok. We had air conditioner and it was really good for us. They offered in a good price a really good transport wherever we wanted to go. The food s price was ok.

Stayed in May 2022

The breakfast and food took very long to prepare and the price of the stay was pretty high as well.

Nice pool and nice staff! Rooms were pretty big and good working airconditioning.

Stayed in April 2022

No dinner buffet Breakfast buffet was not enough for the customers Not enough varieties Too expensive for the stay

Room was ok

Stayed in September 2024

The staff and their service.

The design of the property is so nice but the service and the staff is not.

Stayed in August 2024

Wash room Ac

Sorrounding

Stayed in August 2024

The room wasn’t very clean (a lot of hair on the floor, on the mattress, in the wardrobe) and not very well taken care of. There was mold on the walls and ceiling, the sink was shaky, the toilet was leaking and it was impossible to get hot water in the shower. The first day, the room was made at 5pm, after multiple asks. The pool is pretty, but the water was often full of small bugs, and the lounge chairs were infested with ants. Dinner was quite plain and the overpriced, especially compared to other Sri Lanka restaurants we have experienced. Staff is friendly but struggled to communicate in English. Finally, the “Eco” in the name means absolutely nothing: towels and soap were replaced daily, the room was always left with AC on at 23 degrees, they only use plastic bottles and there is no way to differentiate waste. I strongly suggest putting less attention to the Instagram details such as pretty lighting and more to consistent service.

The luxuriant garden and the nice staff.

Stayed in July 2024

Staff was partly clueless and lacked simpliest English skills. Too many technical failures (Wifi unreliable. Fan sometimes didn't work. Water was out one day.). Needed to require second change of bedsheets one day. Food was mid in quality but lacked creativity. Shower was flodding the whole bathroom and the heater was oddly to operate. Location is a bit too off from the beach - driving needed. Not sure what was "eco" around the hotel - Marketing stunt.

Nice rooms and pool area. Our house keeper was ambitious. Laundry service was good. Good on-side parking (if this is needed).

Stayed in June 2024

Very warm welcome team of Palmera. They're careful to the wishes of their guests (like we needed additional towels, sheets, so on). Also they gave us advice on all issues that we had. The territory not big, but well-groomed and juicy green. We like it and maybe one day we'll be back. Breakfast was good. Perhaps, to be excellent, some chicken, fish or seafood was missing. The breakfast spot is great - veranda with outdoor tables is so comfy in the morning. Dinner was amazing: fresh fish, seafood, vegs. Palmera situated not far from the beach. It takes us about 15 minutes to get to a beach by foot, or about 3 minutes by car or tuk-tuk, Wish you much more satisfied guests and prosperity.

Stayed in August 2023