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Reviews of Grand Serendib Hotel 5 stars

#12, Mahamaya mawatha Kandy, 20000 Kandy, Sri Lanka

#39 of 239 hotels in Kandy

Guests' Choice

Review score

Based on 779 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.1

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 15 November 2024

    10
    If you are visiting Kandy, this is a great option.
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    I may have read the details too quickly but I would have paid more for a view facing the temple rather than a construction site or whatever is behind. Thankfully, I was able to enjoy the rooftop view.

    Decor, balcony, welcome drink in lobby, local snacks provided in room, hot shower, rooftop view

    Stayed in October 2024

  • Reviewed: 14 November 2024

    10
    Best hotel in Kandy
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing was bad

    Lovely new hotel with the best views of Kandy. Luxury and comfortable

    Stayed in November 2024

  • Reviewed: 13 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    There were very limited vegetarian options. Also the curtains were not working properly for complete blackness during our stay

    The place, views

    Stayed in November 2024

  • Reviewed: 12 November 2024

    10
    An unforgettable gem!
    • Leisure trip
    • Group
    • Suite
    • Stayed 1 night

    This hotel is situated at the top of a hill in Kandy. Our room had a breathtaking view, was enormous, and felt like a small apartment. The staff were professional and kind. The food was delicious and provided an array of local treasures + other options. And last but not least, the infinity pool was gorgeous.

    Stayed in November 2024

  • Reviewed: 12 November 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night

    Had an excellent breakfast with a great spread! The variety was impressive, with options for all tastes—from fresh fruits and pastries to hot dishes. Everything was fresh and delicious, and the staff were attentive and friendly.

    Stayed in October 2024

  • Reviewed: 10 November 2024

    8.0
    Beautiful Hotel
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool was an Instagram dream for photos 📸 Very small. Plunge pool not swimming pool.

    Food in restaurants lovely. Staff very professional...excellent staff Beautiful presented rooms Very lovely hotel.

    Stayed in November 2024

  • Reviewed: 8 November 2024

    10
    Welcomed me and my fiancé with open arms just after I had proposed. They went the extra mile to make our experience extr
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Near to the city, clean and comfortable

    Stayed in November 2024

  • Reviewed: 7 November 2024

    8.0
    Great hotel and view
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed on B level and were waken up around 6am with many noises, not sure what it was but it was very annoying. We also reported this to the hotel staff.

    The hotel is well designed and the view over the area is exceptional. The room is spacious and comfortable and clean. We also enjoyed the buffet dinner. Staff was friendly. Overall good stay.

    Stayed in November 2024

  • Reviewed: 5 November 2024

    8.0
    Very attentive, a little noisy
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Ask for a room away from the lift/elevator. In every floor room 1 will be noisy as it’s next to the lift shaft. We could hear thuds and bumps with people going up and down, by the time we realised we were already in bed and were only staying one night anyway but this did keep us awake for a while until people had gotten back to their rooms. The rooms are not new so expect a little tiredness, but still amazing value for a wonderful hotel and we’d for sure stay again (in a different room).

    The view! The location is ideal, very peaceful in the hills but a short tuk tuk to town. Staff were very friendly and attentive. Pool is beautiful and food was good.

    Stayed in November 2024

  • Reviewed: 3 November 2024

    8.0
    Great hotel, shocking breakfast though
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was genuinely awful

    The room was lovely

    Stayed in November 2024

  • Reviewed: 1 November 2024

    10
    Great hotel with excellent views and service!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Loved it all!

    Spacious rooms, delicious food and a beautiful pool big enough to cool off after a busy day of site seeing. We had a fantastic driver called Danu who is the hotel Tuk Tuk driver - he drove us all over Kandy and spent time explaining the meaning behind what we saw. He even took us to the Spice garden where we were treated to a delicious Dahl curry and could purchase products grown from the spice garden itself. Thank you for going above and beyond - next time we will visit the Botanical gardens ~ Thank you Grand Serendib and Danu!

    Stayed in October 2024

  • Reviewed: 30 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Too short a stay...

    Great location, great food and soft music, very clean...always helpful staff. Well stocked mini bar, great balcony views, roof top bar...would highly recommend to anyone planning to stay in kandy.

    Stayed in October 2024

  • Reviewed: 29 October 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely spacious and comfy room, friendly staff, cool roof top cocktail bar and infinity pool. Delicious buffet breakfast.

    Stayed in October 2024

  • Reviewed: 29 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful hotel, very clean nice and well located. This was the favorite hotel of my husband in all of our trip. Modern and clean.

    Stayed in October 2024

  • Reviewed: 29 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The evening dinner was a bit disappointing both nights we stayed.

    The room with the view was fabulous great balcony, infinitely pool, breakfast was excellent and a very nice rooftop bar.

    Stayed in October 2024

  • Reviewed: 27 October 2024

    9.0
    Very nice hotel for a stay in Kandy
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    The maintenance of the room itself could have a bit better, furniture seemed to be outdated / not super clean anymore. As well there was live music in the evening at the buffet with a musician who was singing some cover songs but his English wasn't very good. We found this rather disturbing.

    We just used this hotel for a night in Kandy before we continued our journey. The rooms are spacious and we received an amazing room with a stunning view across Kandy. But overall a very good location for a short stay. We especially loved the roof top terrace where drinks, food and Shisha are being served. Also the food at the buffet for dinner and breakfast was great with a number of different choices.

    Stayed in October 2024

  • Reviewed: 26 October 2024

    9.0
    Wonderful hotel where nothing was too much trouble, highly recommended
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Amazing location overlooking kandy Room was great and staff very friendly and accommodating

    Stayed in October 2024

  • Reviewed: 22 October 2024

    10
    Breathtaking views & delicious food
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The only slight downside was that the pool was a bit cold and could benefit from being heated.

    Our stay at the Grand Serendib Hotel in Kandy was nothing short of amazing. We were lucky enough to stay in a corner room, which offered spectacular views over the city. Waking up to that breathtaking panorama of Kandy was a real highlight. The location is fantastic, with the Buddha Tooth Temple nearby, making it convenient to explore the cultural heart of the city. One of the best parts of our stay was having dinner on the rooftop. The food was absolutely delicious, and the ambiance was enhanced by a perfectly curated relaxing playlist, making it an unforgettable experience.

    Stayed in September 2024

  • Reviewed: 20 October 2024

    9.0
    Amazing!
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great hotel, amazing rooms, views, food, drink and service. The staff are amazing - especially the young trainee at front desk. I would recommend this hotel to any friends/ colleagues travelling to kandy!

    Stayed in October 2024

  • Reviewed: 20 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The restaurant menu didn't have much variations.

    The service was excellent. Rooms were great

    Stayed in October 2024

  • Reviewed: 16 October 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    During my stay there was a construction site just next to the hotel and my room ended up being located in the lower floor closest to the noise source. It wasn’t a big deal for me since I only stayed for a night and they finished working in the afternoon anyway! Anyhow if you come in the next one to two months and are sensitive to noise just ask for a room in one of the top floors, should be more quiet and further away from the site.

    Absolutely stunning location and tasty breakfast buffet with a view. All staff were lovely and helpful. The room very spacious and well prepared, room service also a big plus and worked well. Lovely little balcony with peaceful view

    Stayed in October 2024

  • Reviewed: 16 October 2024

    10
    Incredible value for money
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    The hallway carpet could be modernised

    Great room with balcony overlooking Kandy

    Stayed in October 2024

  • Reviewed: 16 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice place and great staff and location

    Stayed in October 2024

  • Reviewed: 14 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Pool is small, limited activities for kids if you need

    Clean and modern room. Breakfast area has nice view and relaxing.

    Stayed in October 2024

Showing 1 – 25

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