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Reviews of Earl's Regency Hotel 5 stars

Earl's Regency Tennekumbura, 20000 Kandy, Sri Lanka

#103 of 239 hotels in Kandy

Guests' Choice

Review score

Based on 377 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 23 September 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 1 night
    • Submitted via mobile

    Nothing to grumble

    Very good had a lot of choice, ambience was good.

    Stayed in September 2024

  • Reviewed: 27 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 1 night

    Good location, Dinner and Breakfast was really good.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 2 nights
    • Submitted via mobile

    The doors to the balcony and the closet were difficult to close and open. On the second day, a half-dead cockroach was found in the bathroom.

    Nice place, nice stuff, good kitchen. Good view.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 1 night
    • Submitted via mobile

    Not so friendly staff

    Promises and location

    Stayed in August 2024

  • Reviewed: 16 August 2024

    9.0
    Best location
    • Leisure trip
    • Family with young children
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 1 night
    • Submitted via mobile

    Their food selection was mediocre and service was just ok. For instance for the amount of money and it being a country with a lot of fresh fruits, I didn’t see a point service canned fruits or having only 3 selections of fruits to choose from.

    The location is incredible. It has this old British style and the grounds were well kept. Definitely an older hotel that has been renovated to modern upkeep. Loved the amenities.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Very good
    • Business trip
    • Group
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 4 nights

    I had reserved six rooms for a four-night stay and timely intimated for an early check-in at the hotel, aligning with our flight itinerary. Despite this, upon arrival, we were not accommodated with the early check-in, resulting in a prolonged wait of seven hours in the lobby. Considering that my colleagues and I had endured a journey exceeding 18 hours, this delay significantly compounded the discomfort of our travel experience. Experiencing a delay in check-in after a long flight was indeed exhausting and frustrating.

    The breakfast was good mix of local as well as continental cuisines. Really liked fresh fruits and availability of 'Halal' food items on the menu.

    Stayed in August 2024

  • Reviewed: 17 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 1 night
    • Submitted via mobile

    Maybe a cultural thing, but the staff is overactive and always very close, which gives us the feeling we are watched every moment (no privacy). We dropped a spoon and within 2 seconds a waiter was there to pick it up.

    The theme of the hotel is great, the whole way the hotel is built with a skybridge between the buildings is great. The pool is great and clean. Waterfalls, small fishponds and other small details really give a nice impression.

    Stayed in July 2024

  • Reviewed: 11 July 2024

    8.0
    Accommodation, meals are value for
    • Leisure trip
    • Family with young children
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 1 night
    • Submitted via mobile

    Room is good size, but the washroom is very clean for having the 5 star rating.

    Good location with friendly staff. Room is just above average. Gym is very good, and had great selection of breakfast food.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 2 nights

    We arrived on a Saturday where the dinner buffet was offering a bigger selection of food and set the bar higher, which was not matched on the following nights. Dinner was available starting at 7 p.m., we arrived directly at 7 where we spotted some nice chocolate cream for desert which we eyeballed at. When we came to desert at around 7.45 pm the desert was already gone and they told us there where no refill comming, which for a 5* hotel I'm expecting the offered food remains longer than 45 minutes. The shower was not able to keep its temperature and was changing from lukewarm to nearly boiling hot. Also something I'm expecting different from such an establishment.

    The rooms were 5 star worthy with a beautiful view, size was really nice and the staff had been super friendly and nice. The breakfast buffet was good with a big selection. For dinner there was live music. The dinner buffet on a Saturday was offering a wider selection of food.

    Stayed in June 2024

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 1 night
    • Submitted via mobile

    Worth Stay

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Omali Satharasinghe
    • Leisure trip
    • Family with young children
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 1 night
    • Submitted via mobile

    On our stay, dinner and breakfast buffet had not a large varieties. 😞

    Nice location and friendly staff.

    Stayed in May 2024

  • Reviewed: 12 April 2024

    8.0
    It's a very nice hotel !
    • Leisure trip
    • Group
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 1 night
    • Submitted via mobile

    The food was not as expected

    It's very nice !

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    comfortable two nights
    • Leisure trip
    • Family with young children
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 2 nights

    Carpets tend to give a musty smell specially in the corridors

    Breakfast was OK could have more varieties Room was comfortable clean Dinner had in Lounge with drinks

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 1 night
    • Submitted via mobile

    Our stay was wonderful. Everyone enjoyed and I would recommend Earl’s Regency without any doubts.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 1 night
    • Submitted via mobile

    Nothing to not like.

    Peaceful, clean surroundings. Very cheerful, helpful staff.

    Stayed in April 2024

  • Reviewed: 6 March 2024

    9.0
    Luxurious room beautiful.location and hidden gem kings Court fine dining restaurant with super staff
    • Leisure trip
    • Couple
    • Junior Suite with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 2 nights
    • Submitted via mobile

    Would have prefered a walk in shower room rather than an additional toilet .

    Fabulous junior suite ... Best wd have ever stayed in ... even jncluded a bar area. Super comfy extra king size bed and 2 bathrooms.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    9.0
    Perfect adress for a Kandy night
    • Leisure trip
    • Couple
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 1 night
    • Submitted via mobile

    Nice rooms, nice pool.

    Stayed in February 2024

  • Reviewed: 28 January 2024

    9.0
    It was excellent stay
    • Leisure trip
    • Group
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 1 night

    Location

    breakfast & staff were awesome

    Stayed in December 2023

  • Reviewed: 24 January 2024

    9.0
    I would highly recommend this accommodation for a long or short stay in Candy
    • Business trip
    • Solo traveller
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 2 nights

    the check in was very slow , the bedding was far too small for the bed ????

    breakfast and dinner choices were very good , the staff were very helpful

    Stayed in January 2024

  • Reviewed: 24 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 2 nights
    • Submitted via mobile

    Buffet served for breakfast and dinner is not worth and up to the what we paid for . Simple local cheap items .no much variety. On 19th brak fast was served with rotten papaya . I informed to the stewards and chef ...but no response.

    Accommodation and Rooms are good

    Stayed in January 2024

  • Reviewed: 19 January 2024

    9.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 3 nights

    1) No Egg holder for Eggs (breakfest). 2) Butter was to hard. Not creamy. 3) No yellow part in the Eggs. Very light yellowish.

    Location is good. Clean and exzellent.

    Stayed in January 2024

  • Reviewed: 17 January 2024

    8.0
    Memorable experience
    • Leisure trip
    • Family with young children
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 2 nights
    • Submitted via mobile

    Superb location and nice service

    Stayed in January 2024

  • Reviewed: 17 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 1 night
    • Submitted via mobile

    We asked for drinking water once the complementary bottles finished as there was a toddler and our parents are a bit elderly. They didn’t bring the water for so long . Then my mom called room service and advised we need to buy 6 big water bottles and those arrived really quickly. Thta was poor service

    Stayed in December 2023

  • Reviewed: 17 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room with 10% off on Excursions, 10% off on Spa, 10% off on Laundry
    • Stayed 2 nights
    • Submitted via mobile

    Dalip's welcome, room check-in, view and comfort of the room. The restaurant manager was a very smiling one and the breakfast was a sumptuous and tasty spread.

    Stayed in January 2024

Showing 1 – 25

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