The staff were kind enough to open the main dining area for a birthday celebration. Good pool with jacuzzi and baby pool.

Stayed in March 2024

None

Excellent value for the price with a convenient and desirable location.

Stayed in January 2024

Room service,,

Location and room size

Stayed in March 2024

no rack and hangers, no towels when we arrived, no credit card accepted at check out

Quiet, sacred city easy to visit by bike, pool, friendly stuff, breakfast ok but nothing special, large and clmfortable bed

Stayed in January 2024

Terrible reception. Didn't know about our booking. Terrible English. Couldn't answer our questions about transports, or gave false answers. When we asked about bicycles, supposedly a service of the hotel, they just called a rental service and gave us the phone. At checkout, they tried to charge more than twice the price. When we protested they said another price, still too high. Finally they pretended the card machine didn't work. It magically came back to life when I said I would only pay by card. Outside of the reception, public parts have a terrible insect problem, the walls are literally covered by them. At night they become active and you have to walk through clouds of them. It made us too uncomfortable to use the pool. Rooms are okay, except for a stuck curtain and faulty lightbulb. Restaurant was closed for dinner. Breakfast was okayish, but missing any tea or coffee. Overall terrible value for the price, higher than others in the area.

Rooms are large, comfortable and clean.

Stayed in December 2023

Specially you are not accepting the card payment. it's a very difficult for us..... and

Absolutely delighted with my stay at this hotel. The breakfast was a delightful and delicious.... The location perfect, providing easy access to key attractions and stunning views.

Stayed in December 2023

We had great time!! A beautiful pool!! Spacious and cleaned room!! Food is really good!!

Stayed in September 2023

Really nice property

Stayed in September 2023

They were a little confused about our booking & seemed surprised when we arrived. Although we did manage to have dinner there & the service then was lovely, although a few menu items were not available

Stayed in July 2023

A/c not worked properly.

Swimming pool

Stayed in February 2023

There is no explanation that the last floor is under construction which a bit destroys the view. But as long as you stay in Sri Lanka you understand that this is normal.

Breakfast was great and people that served it were amazing.

Stayed in March 2022

Photos were deceiving. Bathrooms were dirty. TV did not work. Dust all over the place.

Friendly staff.

Stayed in April 2024

This hotel has seen its best years some time ago.... The building would need a thorough refurbishment. It also doesn't contribute to the beauty of the place that there is a started (but stopped??) extention construction work of one or more floors. The room was not clean when we checked in: dust and small (insect) exuviae everywhere... No toiletries, and just a rest of toilet paper... Although we booked a long time ago, the room was not adequately prepared to receive guests... it looked as if staff were surprised that someone wanted to check in...

The location is not bad, about half way between the "old" bus station (note: there is somewhere also a "new" bus station) and the city centre (clock tower area). Walking distance to the old bus station and also to the city centre (clock tower area). The swimming pool is a good feature.

Stayed in March 2024

everything from service, room facilities as there were no towels in bathroom and took more than 30 minutes too get after 3 reminders and that too provide damp towels and when I refused to accept ended giving me pool towels. Initially refused to accept credit card saying machine not working, but then when I refused they got machine working!! Understand a new owner has taken over with political connections who has terminated all staff and hence lack of professionalism in this property.

breakfast was average but ok

Stayed in January 2024

Very dirty and unmanaged property. Rooms are old and tired. Higher floor left unfinished in construction stage. In bathroom window is not covered. Insects and lizards were able to get to the room. No room amenities available like shampoo or shower gel. Definitely not worse the money!

The only good thing about this tired hotel is location. Close to all attractions and sightseeings. But I guess as every place in Anuradhapura.

Stayed in January 2024

We booked two delux bedrooms with balcony one is quite good but other one not, that room tv, and some lights are not worked we called the reception but nobody was there to fix it. Both two rooms has dust on the tables and cupboards. And also the staircase is not cleaned there is full of dust and spider nests. They only maintaining frontal. Obviously WIFI is not working because of signal problems. Breakfast is not buffet they just served what they made. We had string hoppers, dhal curry, chicken curry, coconut sambol. The coconut sambol is not made from pure grated coconut it's tast like 'polkudu', and they have white rice with same curries. We had fresh banana, pineapple, watermelon, papaya slices for dessert. And also bread, butter and the toaster, tea and nescafe packets also were there which we have to prepare ourselves.

The location is very calm, quite place and close to every sacred places. Bed, bathroom and towels are clean, the big room with all inclusive equipment. They served soursop for welcome drink and they welcome us warmly.

Stayed in February 2024

It is not crowded. No guess.

The cleanness should be improve. Not happy with breakfast.should be improved.

Stayed in February 2024

Rooms were not clean at all.

The pool was nice. But it’s so disappointing to say but we were given used pool towels. They had not kept any towels in the room as well. When I asked for the towels they said they are not dried yet.Food was ok

Stayed in January 2024

Receptionist could have addressed the customers in a pleasant manner. The staff doesn’t know to communicate properly with the customers. When I contacted the receptionist and ask for the menu, he told me that the staff is in a meeting with the owner and they can’t come to the room because of that. Breakfast is not up to the standards and they offered only some string hoppers and fruits. At the checkout also, they didn’t accept card payments.

On the positive side, pool was clean and the place is convenient to travel.

Stayed in January 2024

The bed instead extra large was small and short, no kompensaation from hotel

Stayed in January 2024

Great for a quick stopover with good sized rooms. Good pool and good breakfast nice and close to town and the ancient city (both a brisk walk way). Right near the lake which was excellent.

Stayed in January 2024

Breakfast is not good

Stayed in January 2024

They have to reorganise everything.

Ok. Lot of things not right.

Stayed in January 2024

My reservation was not available when I reached the property and the stupid manager said that all the rooms were booked and he’s unable to provide the reserved room as agreed. He did not even apologize. Very bad customer service and abysmal staff including manager. DO NOT SET FOOT

Stayed in January 2024

Insects

Avoid that insects otherwise your hotel service and food exceptional.

Stayed in December 2023