The room did not have chest of drawer. The room was quite small and there was barely any space to move. The washroom door was a slider and there was huge space between the door and wall. Someone in the room can see you in the washroom

Staff was friendly, the breakfast was good. The location was very good

Stayed in September 2024

Our room had some minor damage to the furniture but that didn't affect our experience

Staff were very friendly and helpful, made us feel very welcome The room was nice and clean

Stayed in August 2024

Breakfast can be improved

Nice rooms, friendly staff, clean place.

Stayed in August 2024

Everything was great! Thank you

Service was an excellent! Staff were extremely friendly and patient! Clean and cozy atmosphere.

Stayed in July 2024

Ground floor was a bit noisy from the traffic. The air conditioner was clanky, making unnecessary noise.

Location is great, next to the river and good for long walks. The breakfast was decent, loads of variety to choose from. Gym and sauna available.

Stayed in July 2024

Hotel was on a very central location, we walked all around the city without any problem. It was clean, comfy and peaceful. Ülken raqmet!

Stayed in July 2024

All went fine

Great staff ad good room amenities

Stayed in July 2024

It's not a huge deficiency but might be important for people with limited mobility: it's two floors, no elevators. They will help you with carrying the suitcase upstairs and downstairs. The terrace was awfully noisy. The place is very popular with the locals, there were events all the time, business, family, people having good time and singing.

I booked it at random because reviews where great. It's in a residential area but close to a few business point of interest. I really like the location and the vibe of the place. Location: Convenience stores nearby, easy places to eat, they have a summer terrace a bar (and an additional restaurant I think), a print shop a couple of blocks away, hairdresser's nearby, eateries - everything for comfortable stay really. Facilities: decent gym, sauna, in-house restaurants, bar Rooms are modern, clean, room cleaning every day Staff: couldn't be more helpful or attentive. Reaction to every request immediate. Really fantastic team.

Stayed in June 2024

Nothing

Good decor and design with high standard of cleanliness. Breakfast excellent, all staff very pleasant and helpful.

Stayed in June 2024

The air conditioning was sort of working but did not go cool enough so it was a warm night.

Convenient for an overnight business stay. Good size rooms with everything that would be needed.

Stayed in June 2024

The air con isn't amazing but does the job.

Fantastic hotel in a convienient location with English speaking staff. Very big rooms and excellent bathroom. A great outdoor bar opposite.

Stayed in June 2024

I booked this hotel for my parents for a week. They were very happy with everything - cleanliness, breakfasts, friendly personnel (especially breakfasts :) ). I had to email the hotel a couple of times. They responded quickly and were very helpful. The hotel has a very convenient location, at the heart of Astana. My parents were very happy.

Stayed in June 2024

just outside the first-floor room window was a ditch where water accumulated and stayed permanently (i.e. did not flow away) constant noise from an AC generator or the like from outside even with windows closed and at night

friendly and helpful staff comfy bed

Stayed in June 2024

It's my 2nd time staying at Comfort. Very nice, professional and welcoming staff, great location in the newer part of the city, and great value for money.

Stayed in June 2024

The high music in last night

The staff especially Dias was helpful with everything, the location was wonderful

Stayed in June 2024

Shaving facilities is very low quality.

Every thing is comfort, breakfast is delicious, staff are polite.

Stayed in June 2024

The air-condition control works only partially on our room.

The room was nice and comfortable. The staff was extremely helpful. The location is quite central with good access to main atractions.

Stayed in June 2024

The hotel was clean, comfortable and the staff were very helpful with all questions we had. Ordering taxis for the airport was easy and very quick.

Stayed in June 2024

Location is a bit far from downtown

Very helpful staff; big rooms; good restaurant and good breakfast

Stayed in June 2024

Sometimes parking slots are full

Good location, comfortable rooms, working WiFi, nice breakfast, free parking available

Stayed in April 2024

Slow internet in room 270

Beautiful property! Friendly staff, awesome breakfast, and great location! Sauna, gym 💪🏻 I really have nothing to say bad about this hotel. Very pleasant stay. Only internet in room 270 was very weak.

Stayed in May 2024

Hot, very hot. Restaurant very average.

Convenient location, friendly staff, clean rooms

Stayed in May 2024

I felt they overcharged me for the mini bar but I am not sure about it so I don't complain but the others can be more cautious. And it is my suggestion to include a few more options in the menu for vegetarian Indians.

A great hotel in Astana, they serve good breakfast and also have a restaurant outside. The spa is great with reasonable rates and the location is central to everything.

Stayed in May 2024

Cleanliness, comfort, well trained staff.

Stayed in May 2024