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Reviews of ibis Ambassador Seoul Insadong 3 stars

31, Samil-daero 30-gil, Jongno-gu, Jongno-Gu, 03132 Seoul, South Korea

#224 of 528 hotels in Seoul

Guests' Choice

Review score

Based on 293 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    9.2

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 17 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    3 bed room wad too Small...

    It was a place in a good Location .

    Stayed in June 2024

  • Reviewed: 15 June 2024

    7.0
    Very friendly staff, hotel needs refurbishment, excellent location
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    However the hôtel is somewhat old fashioned and worn out (stains on wall, dirty and stained carpet, furniture in room that needs repairing, very little space for clothes, rooms are very small - I took a Twin on my own to be able.to spread my suitcase ...). There are so many better options for this price, but not in that neighbourhood.

    The location is unbeatable - my preferred neighbourhood in Seoul.

    Stayed in May 2024

  • Reviewed: 13 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights

    Room quite old (visible damages on the walls, looked not completely clean)

    Professional service from Hotel Staff, good localization, everyone speak English, room quite big, there was gym

    Stayed in May 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 9 nights

    1. Wonderful Location in Insadong; Close Proximity to Myeongdong, Dongdaemun, Namdaemun. 2. Very helpful staff team. 3. Bed linen changed daily.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    9.0
    Good choice for Insadong
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Staff ignored our request to have our bedding changed when our daughter had spilled food

    Perfect location if you wish to stay in Insadong. So close to all the cute boutiques and very good restaurants. 5-7 min walk to train stations. Rooms are typical Ibis small but very comfortable and clean. Ask for a higher level and you won’t hear anything at night. Laundry room was very good, cheap way to get our washing done after weeks of travelling.

    Stayed in May 2024

  • Reviewed: 5 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The location is brilliant with lots of restaurants bearby by and great cafe 93 just.opposite

    Stayed in June 2024

  • Reviewed: 3 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    Might possibly have the worst WiFi known to man when you are in your room. Borderline unusable. In addition, the rooms get pretty hot and you can not manage the temperature in your room.

    The staff was amazing, understanding, and accomodating. They were the shining star of this hotel. The location was also great and the facilities were generally clean and modern.

    Stayed in May 2024

  • Reviewed: 1 June 2024

    7.0
    Clean & comfortable & convenient location
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Bathroom is a little small but it's still very clean. No toiletries supplied.

    The rooms were very clean. Room is made & cleaned everyday when we return from outdoor. Beds are very comfortable. Albeit abit small but the rooms are still comfortable. Location is superb, near to many eateries and a local market with many restaurants, cafes & shops right opposite the hotel. Subway metro line 5 is about 5 mins walk away. 7-11 is right across the road for your convenience.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room isolation was weak

    Location is good,cleanless was good

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The hotel was very clean in a great location. The staff were friendly

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    had a good value for money, amazing location
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights

    rooms could have been big, but afterall it is IBIS.

    Amazing location, very friendly staff. room service for cleaning was available daily.

    Stayed in April 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    good location hot tub bath

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The hot bath :) and the breakfast. It is also very quiet and extremely well located.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Good location but it's facilities could do better
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioner was very bad, we can"t control the temperature because it was central. The room felt hot at night.

    The location is good. Near cafe street in Ikseondong.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Comfortable and convenient place to stay in Insadong
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights

    There is no table and chair in the room for three guests.

    Location is very good. Located in Insadong but not in a noisy street. There are small and nice restaurants nearby, convenience store, money exchange, bakery, etc, very convenient

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Excellent Hotel
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Slightly you can hear the voices of other customers outside your room but it doesn’t bother me at all.

    Convenient location, near subway station, restaurants and tourist attractions. Good variety of foods to try. Helpful and accommodating staff. We’ll definitely be back again and also will recommend to our friends and family.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights

    Very good location, near many of the cool points of interest. Neighborhood is very nice.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Affordable, convenient and hospitable stay if you want to avoid Hongdae and/or Myeongdong!
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 6 nights

    Walls were quite thin so any loud movements from neighbours you can definitely hear it. There was also a lack of bathroom toiletries when we checked in but this was minor and didn't affect much of our overall enjoyment and experience staying here.

    Hotel location was very convenient as it was close to Ikseondong Hanok Village and a quick walk to the metro. It was a nice, convenient area if you want to stay out of the touristy stays like Hongdae and Myeongdong. They had great facilities (gym, laundry room) and we really made use of it. Housekeeping was top notch and we always came in to a clean room after a long day. Would've stayed here longer :)

    Stayed in March 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Too few foreign tv channels, more chairs to sit properly in the room.

    Cleanliness, good bed, nice bathroom. Good location.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Overall it was okay. The best part is the location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The sheets were uncomfortable and were not as clean as I hoped for.

    It was super close to all the touristic destinations.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed was not comfortable. Very tiny in size and bumpy. Fear of felling down when you sleep.

    Location, staff behavior

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Excellent location
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    NA

    Happening place and staff very helpful and friendly.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Nice hotel but a little bit tight
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights

    The room is a little bit tight as soon as you had a baby crib and two suitecases opened.

    Location is good. Near insadong where you can find a lot of traditionnal souvenir shop. The hotel is near the traditionnal neibourghood, there are plenty of nice and pretty restaurants & coffee shop. Staff is great and reactive. Someone smoked in their room or in the corridor, I don't really know but our room smelled cirgarette during our first night. We told the staff and they invited us to change room. But due to the late hour and a sleeping baby, we didn't change room before the next morning.

    Stayed in March 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We loved the service. Staff spoke good English and were very knowledgeable. Helped with transport to hotel & timing . Extremely grateful that they gave me an extended checkout . Lookout for their rooftop space

    Stayed in April 2024

Showing 1 – 25

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