Ground Floor (unit 18 and 19) near the bridge Soho entrance, National Assembly Street, Sngkat Tonle Bassac, Chamkar Mon, Phnom Penh, Cambodia
#153 of 209 hotels in Phnom Penh
Guests' ChoiceBased on 312 hotel reviews
7.4Cleanliness
7.9
Comfort
7.7
Location
8.3
Facilities
7.8
Staff
8.0
Value for money
7.7
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 June 2024
Al
United KingdomLocation. The building is very tall and overlooks a chinese market. Traffic in Phnom Penh is extremely loud and can be heard even during the night on 32nd floor. Balcony is quite thin but you can just about sit on it although air con unit blows very hot air on balcony.
Spacious 1 bed apartment. Staff very friendly. Moved us to another apartment due to very bad smell in the first apartment.
Stayed in May 2024
Reviewed: 7 May 2024
Dmitry
ThailandSmell in shower. Elevators sometimes didn’t work at all and I waited 10 min when it will work again. Have building construction not far from hotel, have noise from there from early morning. A lot of noisy Chinese neighbors.
Very helpful and friendly staff. Clean room, good location, many shops around, supermarket 3 min walking. Big apartment, nice view from big balcony.
Stayed in May 2024
Reviewed: 20 April 2024
David
CanadaAlthough Credit card info was given at the time of booking tge hotel demanded cash at check in.
Nice view, comfortable bed.
Stayed in April 2024
Reviewed: 7 April 2024
Pharin
CambodiaNothing much in the room but ok
Location
Stayed in April 2024
Reviewed: 1 April 2024
Heleri
EstoniaThe bathroom was tiny with no glass between the toilette and showerspace, so the water didn’t go anywhere after shower. Our stay wasn’t very pleasant as the construction started next door and heavy renovation and painting smells came through the ventilation what literally made us dizzy. We wanted to change the rooms and we were promised that we could do that but few hours later the agreement was somehow forgotten, we had to explain everything again and they wanted to charge us with some extra dollars. Overall it all felt a little strange, and as it was in the middle of our working day that was already interrupted with unexpected moving, we decided to leave.
A large room with excellent view on the city. Nice pool and gym upstairs but no towels or possibility to drink water there. (And you can’t bring your own drinks.)
Stayed in April 2024
Reviewed: 15 March 2024
Victor
SingaporeOther occupants from other rooms can talk loudly along the corridor. so beware
The room is clean and comfortable, with the basic amenities
Stayed in March 2024
Reviewed: 15 March 2024
Hlafira
BelarusReliable place and the stuff is helpful
Stayed in December 2023
Reviewed: 14 March 2024
Richard
New ZealandThere was no sink in the bathroom The room had space for more furniture, a dining table would be good
Fantastic views from both sides of the building the roof top pool and gym area was amazing and very quiet
Stayed in February 2024
Reviewed: 24 February 2024
Sokeang
United StatesPeople smoking in the building
Close to every thing
Stayed in January 2024
Reviewed: 24 February 2024
Sokeang
United StatesSmoking people smoke in the building
Close to every thing
Stayed in January 2024
Reviewed: 16 February 2024
Laurent_v
FranceThe arrival welcome lacks a word! Despite being a foreign woman in charge of the counter, she doesn't have a sense of hospitality or kindness towards customers. The Kmer team's front office is cheerful and polite. Nothing can alter the same attitude during the departure. Rude and arrogant once more! The shower drains poorly, and the water also doesn't drain properly. Beds are made efficiently by housekeeping, but amenities are always forgotten. The view from the room is good. I lost a valuable photo and book when I forgot them. I tried to contact the bridge multiple times via message, but they informed me that they cannot reach me on WhatsApp.
The view
Stayed in February 2024
Reviewed: 16 February 2024
Liesen
Indonesiathe staff is always lie about bfast, they will said there is no bfast anymore, or never mention including bfast even tho from booking.com already including bfastt
location, room
Stayed in December 2023
Reviewed: 22 December 2023
Sam
New Zealandnoise from the nightclub was problematic. room noise was at over 80dB (yes we measured) at 11.30pm on a Monday night even when we were 33 stories up. staff were accomodating and eventually put us in a suite facing the other way and there was no noise - but make sure you ask for being in the quiet side if you struggle with noise.
new facility and rooms. location is good.
Stayed in December 2023
Reviewed: 19 December 2023
Tarwily
United Arab EmiratesThe name of the property is big but the inside of the room is just normal nothing special…outside of the property is nice but the inside isn’t extra nice
The location and the staff can respond to you on time..
Stayed in December 2023
Reviewed: 2 December 2023
Sokeang
United StatesSmell of smoke
Close to every thing
Stayed in September 2023
Reviewed: 13 November 2023
Daniel
United StatesElevators took forever to reach my food delivery or my waiting taxi. Need more available elevators but given how many tenants are in the building it might help to have specific elevators for certain floors.
Privacy from public with amenities that provide all you need without having to leave the building.
Stayed in November 2023
Reviewed: 13 November 2023
Daniel
United StatesNot all elevators were available to use and took 10 minutes to get to my car.
The stellar views of the Mekong River from the room.
Stayed in November 2023
Reviewed: 13 November 2023
Daniel
United StatesLoud screaming children in the hallways echoing into the room.
Location to major parts of the city
Stayed in November 2023
Reviewed: 6 November 2023
Naro
CambodiaSam room Wi-Fi and air conditioner is not working properly
Good location
Stayed in November 2023
Reviewed: 6 September 2023
6616terence
SingaporeThe surrounding is full of shops manned by Chinese operators and the area is populated with night clubs. The noise of the loud sound bass can be heard in the middle of nights even from the high floor. The hotel is also occupied mainly by Asians and there is hardly any western restaurants in the vicinity.
The room I booked comes with a fantastic view of river and city sights. The housekeepers did a good job to keep our room clean daily during 1 week stay. The facilities are well equipped with swimming pool, garden landscape and a swiming pool.
Stayed in September 2023
Reviewed: 22 August 2023
Siang
SingaporeThe room is not clean as before, as I stay 5 times on the past, standard going downhill.
Staffs
Stayed in August 2023
Reviewed: 10 August 2023
Qiang
China卫生
good night
Stayed in August 2023
Reviewed: 14 May 2023
Pedro
ThailandI didn’t have breakfast but the location was perfect
Stayed in May 2023
Reviewed: 8 April 2023
Camilldesmoulins
RussiaComfy and clean room. Perfect for a 2-3 days stay. Great view and a couch near the windows. Not great internet speed by enough for zoom calls without a camera.
Stayed in April 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content