Nothing!

The room had beautiful traditional decor, the beds were very comfortable, the balcony was spacious, the pool and view were quite stunning, the breakfasts were delicious and very varied, the staff were extremely helpful and we were very well cared for during our 5 night stay.

Stayed in June 2024

As this was our first time coming to Phnom Penh, we weren't sure what to expect of the neighbourhood. It turned out to be one of the fanciest areas of the city. Accordingly this area has many restaurants but they are not the cheapest.

The breakfasts we had were excellent, the menu was sufficiently large. The location is in the middle of one of the trendy areas of the city. There is a small swimming pool on the top floor which is nice and has a pleasant seating area around it with views over the neighbourhood. Whilst it is possible to walk to many of the main tourist sites from the hotel, there isn't always enough pavement to walk along the streets easily.

Stayed in March 2024

I have no complaints whatsoever....can't think of anything.

The location is great, the staff are very friendly. The atmosphere in the hotel is pleasant, it has a modernized hint at tradition, without going over the top. It is more pleasant than some of the very modern white interiors of new hotels - this is a new hotel with better taste. The swimming pool is very nice, breakfast is good. A good place to be!

Stayed in June 2024

Nice hotel with some character.

Stayed in March 2024

Good central location, excellent sized room, nice pool, friendly and helpful staff and a good local restaurant downstairs.

Stayed in May 2024

There is nothing to dislike, just frustrating no staff manned the pool bar area

The rooftop pool was a bonus. The location was good for getting around. The restaurant was really good and recommended. The downside was no staff manning the rooftop, so any food and drinks you required, you had to find a member of staff to get for you.

Stayed in May 2024

Lovely decor and a helpful team. Food was excellent.

Stayed in May 2024

Nothing

I'm on a months long trip, this was one of my favorite hotels in Southeast Asia.. It's beautiful, clean, comfortable. Restaurant is tasty (get the pineapple rice), pool gorgeous with cool and refreshing water. It's located near a million restaurants and things to see. There is a safe in the room. The staff were kind and the manager who went out of his way to help me with my reservation. This was one of those rare hotels where you wander around wondering how you could have been so lucky to stay there.

Stayed in May 2024

People very kind and room Khmer style and breakfast

Stayed in May 2024

Not much. Can't think of anything

Fantastic location and feels very authentically local while also being comfortable and luxury. Also the breakfast was excellent. Loved the pool on the roof too with views of the whole city

Stayed in April 2024

Breakfast

Quite

Stayed in April 2024

Nothing

The room was stunning and the staff weee so friendly.

Stayed in April 2024

The cleaning of the bathroom wasn't always that thorough.

A great place to stay. Very friendly staff, great location, good breakfast. Has everything you need.

Stayed in March 2024

With such a beautiful building throughout, I thought the effort to maybe keep things cleaner around the table areas in dinning and pool area. Be a shame for it to become overly grubby. I think I feel this way because it was a real treat for us to stay in this sort of accommodation during our travels and so it seemed to jump out more than the less lovely places we’ve stayed.

Beautiful building and interior. Great twin room and lovely beds!Pillows! And crisp white sheets! Apologies for my giddiness on this but it was a real treat after over a couple of months travelling and not really having any of those - I’d didn’t think I was so bothered until I saw sparkly white sheets 🤩 cosy bed AND pillows! Good nights sleep as we were not on the front of hotel. Also…with very spacious shower room and double sink. Nice pool area. Not a huge fan of those but as we spent a day planning onward travel it was thee perfect place! Staff are able to arrange tours if you wish. Food available at the hotel and I think an additional restaurant on 2nd floor - we didn’t visit.

Stayed in March 2024

Some minor issues regarding cleanliness, but overall fine.

Complementary coconut water and refreshing towel was much appreciated. Food was excellent and many options. Staff were very helpful and friendly. Nice rooftop pool. Bathroom and shower were huge.

Stayed in April 2024

The resturant food ia amazing. The roof top pool is also very nice.

Stayed in April 2024

Friendly helpful couldn't do enough for you,the man went and got me a sim card during breakfast, I spilt coffee on my sheets and they changed no charge or complaint. It is beautiful, traditional, great shower, kettle worked and excellent value. One of my favourite hotels and I'm a very seasoned traveller

Stayed in April 2024

Dairy alternative (eg oat milk) would have been much appreciated. Coffee was from a machine and was ok but as coffee fans, we would have liked something a little more personal. Was difficult to order food and drinks from the pool area but staff were quick to bring it up once ordered

Great location. Fabulous pool. Very nice food. Loved the mango pancakes for breakfast.

Stayed in April 2024

The breakfast menu was delicious and a great selection, but only one dish was included per person per day, so unlike a buffet if you were very hungry you couldn't go back for more without extra cost. However the portions were a good size and this wasn't an issue for us. Also the hot drinks and fruit were unlimited, so that was great.

The Khmer Surin hotel was fabulous. We were immediately presented with a fresh coconut and cold towel upon arrival and time to relax before completing admin etc. The room was lovely and the decor throughout the hotel was quirky and laid back and there was great attention to detail. But the rooftop pool was the icing on the cake and almost essential when the heat outside was 35+ degrees. Everything was kept clean and well maintained and the staff always had a smile on their faces and were very helpful. They also had a street food stand just outside the hotel (with seating) which looked delicious and we ate in the restaurant one evening which was also great and meant we didn't have to head out into the heat!

Stayed in April 2024

Close to many things (can walk to Tuol Sleng Museum). And restaurant is a good and convenient option. The rooftop pool is a highlight, along with the balcony with all the plants. A lovely place!

Stayed in March 2024

No issues at all!

Really comfortable room and very clean. Staff were welcoming and helpful. Excellent breakfast selection, particularly the fresh fruit!

Stayed in March 2024

Very nice Hotels with so many details. Nice staff, good food. We werd very happy.

Stayed in March 2024

Nothing.

The location was good. The included breakfast was tasty. The welcome drink was a fresh tender coconut, which we thoroughly enjoyed. The bathroom was clean and spacious with two washbasins :-). There was a nice swimming pool on the terrace. The hotel had a restaurant with a variety of dishes for breakfast, lunch and dinner.

Stayed in March 2024

Staff not very attentive, did not listen to instructions

Clean rooms, good food, lovely pool

Stayed in March 2024