The WiFi was horribly slow and intermittent, and for some reason the TV is not connected to the internet! The room had a poor cell signal reception as well.

Everything, except the WiFi.

Stayed in August 2024

There was no provision for disabled facilities in the apartment, for example the shower was inaccessible to a man who is in a wheelchair as there was a step and no shower chair was available or hand holds to use for stability.

Staff were extremely helpful regarding the pushing of a disabled man in a wheelchair as the slope down to the restaurant and bar area from the outdoor pool was exceptionally steep and I could only describe this as a 'black run' in skiing terms! The 'bug killer' used by the cleaning staff was extremely good - no insects survived if they chose to enter!

Stayed in September 2024

The restaurant should get windbreakers at the beachfront in form of glas panels. as the wind was really nasty this time. Glas panels will break the wind without disturbing the wonderful view.

Clean comfortable appartments and friendly staff. Was our second time to stay here and we will gladly come again.

Stayed in August 2024

The toilet wouldn't flush

Great location and very friendly staffs. I loved the madafu welcome package

Stayed in August 2024

THe lights at front were no so bright.It was a bit scary to people who are not Kenyans.

Service of the staff was excellent.

Stayed in August 2024

The location was awesome. Nice and quiet. My son really enjoyed the pool and the beach. 💯 Value for Money

Stayed in August 2024

Not really accessible on foot.

The breakfast gave choices. The lunches and dinners were delicious. We especially liked the passionfruit drinks

Stayed in August 2024

WiFi was very slow and sometimes useless Hot water for shower was not always available

Direct access to the beach Location is very quiet and surrounded by green areas

Stayed in August 2024

nothing important to mention

Hotel just in front of the beach with small pool. Place is safe and has good standard. Rooms comfortable. Kitchen is good equipped for own cooking. Is restaurant and bar also. People are helpful and friendly. We will come back for sure.

Stayed in August 2024

Their Internet connection was very poor

It was small and nice

Stayed in July 2024

clean and efficient

Stayed in July 2024

Booking.com photos deceptive. If booking a studio, as you would for just the 2 of you then the view from balcony is of the car park not the pool. We had requested an airport transfer which didn't arrive, when we phoned the hotel to see where it was a very abrupt receptionist said "no driver available, take a taxi, and then rudely hung up. When we arrived she demanded payment and wouldn't believe me when I said already paid with Booking.com. After a bit more searching on computer decided it was paid. "Yes is paid" again very abrupt and no apology for her mistake. Only time in our kenya experience where anyone in hospitality hasn't been perfectly lovely!

With one exception the staff were lovely as we've come to appreciate in Nairobi. Great pool. Property right on the beach. Good dining on site. Comfortable enough large room, shower let's it down dribble flow and turn on long before needed for the hot water to come.

Stayed in July 2024

Location was a bit far from shops etc. Definitely need a Uber or taxi to take you out. It would have been good if they had a little shop and stocked a few simple grocery items Shower door missing seal, so floor got wet. Toilet didn't flush well. But have alerted management. Did have a middle of the night episode with some woman screaming angrily one night but not a guest so security could not let her in. This is not something the establishment can control so cannot be blamed.

Great to be close to the beach. It had white sand and you could walk quite a way in both directions as you desired. It was quiet and didn't have people bothering you to sell things. Restaurant on site is facing the beach with shady trees. Very friendly staff who are courteous. Good service at the restaurant. Room had a nice layout. Bed was comfortable! It was a suite and had everything you needed if you were going to cook. It had a table, chairs, fridge, stove, microwave, glasses, plates, cutlery etc .. and full set of kitchen pots, utensils etc. Outside was a balcony with table and two chairs. Quiet overall, so great. Good place if you want a peaceful and restful place for a stay at the apartments and beach holiday. ⛱️

Stayed in July 2024

Good services from the room to the bar and restaurant. Also the beach was clean and safe.

Stayed in July 2024

No washing machine in the room and they will charge you when you want to use the washing machine They charge me for the breakfast although it was written included in the parice

Stayed in May 2024

Beach is clean

Stayed in May 2024

Good location for beach

Stayed in May 2024

There was no DSTV in the rooms and internet connection was so poor. I failed to watch premier league matches during my entire stay.

Food was very nice and most of the staff were very friendly.

Stayed in April 2024

The location is quite a bit away from things like supermarkets but this is the case for most hotels in Mombasa

Very clean place to stay very friendly staff and a 20m walk past the swimming pool to the beach

Stayed in March 2024

The check in and out timelines could be better

Stayed in March 2024

Maintanance was not done in the hotell.

After four years ( last time ) the hotell needs a lot of maintanance. Pool area are baaaaad shape, round the doors are missing baseboard, the Roof and ceiling are leaking, restaurant area the Fench needs painting . The Holehotell should be painted in few years. The restaurant was better than last time and foods was good.

Stayed in March 2024

Not much other than feeling I needed to be with my partner to go onto the beach to avoid being approached by the beach boys. I have not objection to them but I did not want to be bothered.

Great room, well appointed, quiet and cleaned every day. Beach bar and restaurant was excellent from the cocktails to the food. Some of the best steak I have ever tasted. Beautiful beach and decent sized swimming pool. No charge for beach towels

Stayed in February 2024

Wi-fi was terrible, the connection kept on dropping. The couch in the room was not comfortable, I guess due to a thin cushion. The breakfast at the local restaurant was not that great.

Friendly and helpful staff, spacious rooms, excellent location within a walking distance to some fine restaurants along the beach, well-equipped gym.

Stayed in February 2024

Nice

Stayed in January 2024