everything was great

We have really enjoyed staying here. Outstanding experience. Small, but very cozy. Great attention to all the details. Not only for Nintendo fans, but in general a great taste of an japanese art deco era. They have complimentary very good selection of drinks. Nice breakfast. And the most importantly, the outstanding welcoming, charmfull and helpful staff. Also all stuff speaks fluently english.

Stayed in September 2024

Absolutely everything. The library, the restaurant, the rooms. It was THE best hotel I ever had the pleasure of staying.

Stayed in September 2024

I didn't like that it didn't have an elevator.

The hotel was extremely amazing and the location is the perfect distance to any Kyoto attractions. The front desk staff are so courteous, informative, and very professional. Lastly the Japanese breakfast was outstanding! Thank you all for the perfect stay!

Stayed in September 2024

I really enjoyed the hotel atmosphere. The hotel was the Japanese company. Nowadays it renovated as a unique and historical hotel. I hope I can come back again one day.

Stayed in September 2024

none

a wonderful place with wonderful vib and wines, foods ...... sure will come again.

Stayed in July 2024

Great reception personnel, A combination of historic and modern in the interior, rooms are large and confortable. Perfect hotel.

Stayed in August 2024

11/10 staff, hotel, and restaurant. Without question, the best hotel experience we've ever had!

Stayed in August 2024

There is nothing we did not like about this place and con not talk highly enough about it. We are exited to stay here again on future visits to Japan.

Marufukuro was by far my favourite accommodation in Japan from its location, closeness to transport options and attractions, hotel vibe, the way it has been decorated, staff, facilities, breakfast, bars & guest experiences. We met so many friendly interesting people staying there which just added to our great experience. We will definately be back to stay here.

Stayed in June 2024

Truly an exceptional property, in every way. Friendly, helpful and courteous staff. Luxury ambience and amenities. The property has lots of character and lovely design elements. Surely one of the best boutique hotels I have stayed in, ever in my life! Felt sad when it was time to check out 😊.

Stayed in May 2024

Large, luxurious rooms and bathrooms, and attentive staff. We went to simultaneously have a very luxurious experience while taking part in a bit of Nintendo history. It checked all the boxes.

Stayed in June 2024

The breakfast is somewhat limited as there are two set menus.

Exceptional level of service. Also the list of available complementary things is exhausting. Expensive? Yes. Still good cost / quality ratio? Definitely yes.

Stayed in June 2024

Nothing

The history is well preserved in the building. We love the hotel location at the quieter part of Kyoto while easily accessible to the Keihan line. The service and care we received was outstanding.

Stayed in June 2024

Everything, the design the comfort but most of all the staff. They were exceptional, recently stayed at Claridges in London, they are on the same level!

Stayed in June 2024

Frankly, I couldn't fault anything

Best stay experience ever! The staff took care of us so well, Japanese hospitality at it's best. Frankly, we have stayed at way more expensive hotels, but nothing came close to how we felt here. Top thinks to like about, 1) Great place with close proximity to Kamo river and pretty much everything interesting in Kyoto 2) Rooms are good sized and immaculate 3) Staff are well trained, speak English and well trained 4) Food, especially breakfast was absolute best! Please have it, especially Japanese one. 5) Nintendo library and make yourself a drink or a cocktail is mesmerising 6) Snacks and drinks if you feel peckish, pretty much anytime.

Stayed in May 2024

Loved the outstanding breakfast in the morning… Traditional Japanese.

Stayed in May 2024

only minus- for the price the breakfast should be included.

allround great stay, staff was super helpful and the provided bikes made it easy to explore kyoto.

Stayed in June 2024

No

Every details n service all the best!

Stayed in June 2024

N/A

Great design, free minibar and late night snacks. Got upgraded to a suite room with just $100 and the suite room had everything!! It was so spacious and had washer/dryer so we could do laundry

Stayed in May 2024

The service, and the staff were amazing. The hotel is so gorgeous. It was the best hotel I've ever stayed in.

Stayed in May 2024

Everything is wonderful! The people, the service, the place, the atmosphere!

Stayed in May 2024

That I couldn't stay longer! I have zero negative things to say. I loved this hotel.

I picked this hotel for its historical context and proximity to nearby neighborhoods and landmarks of interest. I didn't expect to get a whiteglove treatment and such hands-on care.

Stayed in May 2024

-

Hospitality and service were impeccable, the staff were also perfectly versed in English and were extremely helpful in every way. The space is beautifully designed, and the amenities are abundant.

Stayed in May 2024

Nothing. It was exceptional.

This is one of the most wonderful hotels I have ever stayed at. The staff are wonderful, the building is beautiful and the rooms very well appointed. The extras like a lovely cold beer when you arrive and evening snacks are great. The whisky bar is a nice touch. The breakfast is just utterly incredible. I would love to stay here again. Thank you so much for such a wonderful stay ❤️

Stayed in March 2024

Best mini bar and lounge snacks ever. Very friendly staff. They have a Chinese speaking staff too. love the details in the design inspired Nintendo elements and history. Close to subway and Kamo River for a quiet late night walk. Very pleasant stay overall.

Stayed in May 2024