869-2402 Kumamoto, Minamioguni, Manganji 5850, Japan
#6 of 37 hotels in Minamioguni
Guests' ChoiceBased on 43 hotel reviews
9.2Cleanliness
9.4
Comfort
9.5
Location
8.5
Facilities
9.3
Staff
9.6
Value for money
8.8
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 26 June 2024
Hui
SingaporeRoom was clean and comfortable. we had a private bath in the room. Staff was also very patient in showing us around the ryokan. We reached the ryokan around 2pm. Staff told us to come back again at 3pm (check in time). As we were about to leave, the staff ran out again to inform us that our room was actually ready. so they allowed us to check in before 3pm. We had our dinner and breakfast in a private room, next to the lobby. It was my first time trying horse sashimi. it tasted so good. Kaiseki dinner was beyond awesome.
Stayed in June 2024
Reviewed: 17 June 2024
Hank
TaiwanN/A
Food, onsen, the service, environment, quiet and relaxing.
Stayed in June 2024
Reviewed: 10 April 2024
Tina
AustraliaWe had a lovely onsen in our private bathroom though it desperately needed painting and lots of mould around the skirting.
Lovely room and fabulous dinner and breakfast
Stayed in April 2024
Reviewed: 12 January 2024
Chi
Hong KongNice hotel Good food Staffs are very friendly and helpful
Stayed in January 2024
Reviewed: 10 January 2024
Veneza
United StatesThe distance from the town, but it ended up being fine for us because we just liked relaxing at the ryokan the whole time.
We loved our private onsen
Stayed in January 2024
Reviewed: 25 December 2023
Pui
Hong KongFor the public onsen, the shower area is situated in the outdoor space so it can get very cold to shower in winter. The water taps are also not easy to turn on so it's challenging to shower before going in onsen in the cold.
The cave onsen is very unique and impressive. Both the breakfast and dinner are great.
Stayed in December 2023
Reviewed: 6 December 2023
Al
MalaysiaNone.
Incredible facilities, service and privacy.
Stayed in December 2023
Reviewed: 24 November 2023
Alex
Singaporelove the dinner and the friendliness of the staffs
Stayed in November 2023
Reviewed: 23 November 2023
Rong
MalaysiaIt was super comfortable to stay here, staff service, facilities, breakfast and dinner were all great. Is a good place to relax.
Stayed in November 2023
Reviewed: 22 November 2023
Takashi
United States1) Indoor and outdoor bathes attached to a bedroom 2) Clean tatami-mats in a bedroom
Stayed in November 2023
Reviewed: 4 November 2023
Chun
Hong Kongwhile the level of cleanliness of indoor bathroom is very acceptable, we have been to other ryokans where the level was even higher.
both the breakfast and the dinner were excellent - the high quality as expected.
Stayed in October 2023
Reviewed: 29 October 2023
김조동
South Koreawas impressive experience of Japannese residence culture. Staffs are kind.
Stayed in October 2023
Reviewed: 24 October 2023
Miranda
New ZealandEverything. The quiet location, lovely gardens, hot spring baths, the incredible dinner and breakfast, the friendly efficient staff. Our room was lovely, and the futon beds were very comfortable.
Stayed in October 2023
Reviewed: 13 October 2023
Yick
Hong KongNothing
Everyone is nice. Everything is nice.
Stayed in October 2023
Reviewed: 1 October 2023
Ka
Hong KongIf the stay is more than one night, i.e. need to go out for lunch, many restaurants in the neighbourhood did not open on weekdays and so the ones open are very busy. Even if they open choices are still limited. Have no problem if the stay include meals.
Staff are nice and efficient. Attentive to the needs of small kid.
Stayed in September 2023
Reviewed: 15 August 2023
Victor
United StatesThis Ryokan is great with two amazing outdoor and cave hot bath. Very quiet, peaceful. Our room is very spacious with a private hot bath and little garden. I liked everything of this ryokan except only complain is the toilet has a smell. But, good thing is toilet is far desperate with the other rooms, no big issue with the smell. Only when you are using the toilet. ^^; Our family had good time relax here!
Stayed in August 2023
Reviewed: 27 July 2023
Johan
SwedenReally good, nice to have your own "pool" in connection to your room. And it was amazing food, both dinner and breakfast.
Stayed in July 2023
Reviewed: 16 June 2023
Ian
Hong KongThe view is perfect and the privacy is extremely . The staff are friendly.
Stayed in June 2023
Reviewed: 27 May 2023
Ai
SingaporeAbit tricky to get to. Some signposts would have been useful.
Amazing room! Huge! Love the surprisingly big and pretty outdoor onsen! Very peaceful surroundings. Amazing and huge array of food! Very friendly staff! (Especially the lady who served us dinner!). Dinner was also served in private rooms. Thoughtful touches like they actually hung number plates on our room door because we were non Japanese and they were concerned that we.could not recognise our room with the name in Kanji.
Stayed in May 2023
Reviewed: 18 April 2023
Alexis
CyprusWe stayed in "Japanese Style Room with Private Bathroom" and had a private small onsen in our room. It was incredible and 100% worth it. Everything was perfect: - the large size of the room - the onsen (both private and public); the public onsens are split into male and female and both have an outside onsen and a cave onsen which is amazing - the food (both dinner and breakfast) is great and a lot - and ofc the super friendly staff Can't recommend this place enough. This was one of the best experiences we had during our long stay in Japan.
Stayed in April 2023
Reviewed: 9 April 2023
Kristin
United StatesLocation: This ryokan/onsen is in a quiet area 10 minutes away from much busier onsen town. Nice to visit busier town with shops but stay in relaxing quiet location. Onsens are outdoors in nature and very clean.
Stayed in April 2023
Reviewed: 23 February 2023
Nancy
United Statesnothing
great location and private hot bath inside and outside. great service and staff. great food as well. it’s quite an experience. I would go back again.
Stayed in February 2023
Reviewed: 16 January 2023
Pktse
SingaporeSome decorations in the lounge are a bit dated and might be good to refresh with new hanging frames etc.
Traditional tatami rooms good for big family. Kaiseki dinners were delicious and very good service too. Fantastic outdoor onsens. Free coffee and teas in the common lounge. A 5 min drive to the Kurokawa onsen.
Stayed in January 2023
Reviewed: 7 January 2023
Ruth
United KingdomNothing really.
The ryokan has a slightly contemporary feel to it - meals are served in the restaurant area, albeit each group has its own room. There is also a cosy coffee lounge/library where guests can relax outside their rooms. Our room (there were 4 of us) had 2 single beds and 2 futons in the living area. We had an indoor hot spring bath and one on an outdoor terrace, which was lovely. The public bath was great and included a cave bath. The food was excellent. Breakfast, unsurprisingly, is Japanese, which can be a bit of a challenge to those for whom sashimi at 8am would not be their first choice. Staff were unfailingly polite and helpful. The ryokan is about 5 mins by car from Kurokawa Onsen.
Stayed in January 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content