The staff and hostess were so nice and friendly. We felt really comfortable staying in their lovely ryokan. Their bath house was awesome and so soothing

Stayed in September 2024

An amazing experience, located in an excellent place. I highly recommend this location and the services that they provide!

Stayed in July 2024

It was the best experience ever. The service was top-notch, the breakfast was excellent, and the garden and room aesthetics were unforgettable.

Stayed in August 2024

Late check in and early out timing is very limited to be at the property

Beautifully done and great service

Stayed in August 2024

very nice staff!!! thanks for giving us a comfortable stay:)

Stayed in July 2024

Great service. Very welcoming. It looks and feels like we imagined a ryokan should, sliding doors, lots of wood, traditional Japanese decoration. Awesome bath!

Stayed in August 2024

Wonderful experience! Location and staff where amazing..Will definitely return!

Stayed in August 2024

We loved everything. Nothing negative to say.

This place is a 10/10. Classic ryokan vibe and delicious food. We had the traditional dinner and there were a lot of courses. Traditional delicious small dishes (think tapas for those who may not be familiar-but a lot of them). Staff were amazing and accommodating. We even did the private bath, which is reserved just for you and it was quite relaxing, it just elevated more of the ryokan vibes. Our room was spectacular, spacious, quiet and serene. Our room had a view of beautiful bonsai like trees. The location is beyond fantastic 10/10. It’s located in the historic Gion, very close to Kodaiji temple, but still away enough from the busy main foot path of Gion. We chose the Japanese breakfast too, which was just as tasty as the dinner but 1 course (still several dishes).

Stayed in August 2024

The only bad experience might be mess some guests have made in the public bathroom.

Not much to say, if you’re looking for a perfect Kyoto Ryokan experience, this is your place 🫶🏻

Stayed in August 2024

Very attentive staff and excellent location

Stayed in July 2024

Great food, very helpful and friendly staff, unique localization. Onsen is wonderful. Excellent for my family.

Stayed in July 2024

Like others have said, walls are thin and noise from outside as well as other rooms can be heard quite easily. Unforunately did not get to try the dinner or breakfast which was a bummer. Rooms are expensive (most Ryokans are). The mattresses they have you sleep on are not as comfortable when compared to hotel beds.

First time staying in a Ryokan and it was a great experience. The room was spacious enough for two and loved the style/decor. Staff was extremely curteous and pleasant as was the check in process. The private garden area outside our room was a great touch (not sure if all rooms have this or not). You can reserve the onsen in hotel for an hour for just your group which is really nice. The onsen itself was a great experience (even in the summertime). There was complimentary water and small cans of Asahi which was a nice touch. Overall a pleaseant experience especially as a first timer in a Ryokan but given the price per night, one night was enough for me.

Stayed in July 2024

Stayed in Chitose room for 2 with own bath and toilet, but the best was shared bath we had after a long day.

Stayed in July 2024

Because it is hot summer with air conditioning on 24 hours,, we didn’t get a chance to experience the beautiful garden.

Very good location. Staff is very friendly and the breakfast and dinner are delicious.

Stayed in June 2024

As mentioned above, it is a very sound-sensitive place so even with everyone being respectfully quiet, you could still hear shuffling, coughing from the other rooms, and muted voices. If you choose this place, try to pick a larger room too.

Overall a great Ryokan experience: exceptional meals, cozy rooms with tatami mats, an interesting onsen experience, and gracious hosts. The kaiseki dinner experience and the breakfast were both fabulous. The kaiseki dinner comprised of 14 dishes/courses from the traditional assorted seasonal appetizers, sashimi, the boiled, the hot pot, pickled, fried, brined and more. The breakfast was equally traditional with miso salt salmon, tamago, pickles, soup, rice, and, tofu. The room we had was small - a mini square coffee table with two twin bedmats, side by side. For our bathroom, I was a little nervous beforehand but pleasantly surprised; although we only had the "toilet" (as warned when booked), it was sufficient and the toilet + sink area was separated by a door. The only complaint would be, the beds were not that comfortable and the walls were extremely thin. You could hear people and this type of room would not be comfortable for a longer stay. We only were here for 1 night because we had booked lodging too late. We wanted to experience an onsen - you get to reserve it for yourself (and/or family) for an hour and it is private. You sit on buckets to shower and cleanse, and there's a small hot tub to soak in. There's complimentary small cans of asahi, sake or water which were appreciated. Last but not least, the folks who run this place were very helpful and gracious in our interactions. This place is in the middle of Higashiyama District, smack dab of touristy Kyoto, a short walk to see the amazing Ryôzen Kannon.

Stayed in May 2024

We absolutely loved staying here and experiencing a traditional Ryokan, wish we had stayed longer. This hotel was wonderful and in a great location, easy to walk most places and not too far from the train when we wanted to check out other nearby areas. Rooms were spacious and comfortable beds. We had the Japanese breakfast one morning which was presented nicely, and we both really enjoyed the different dishes!

Stayed in April 2024

We stayed at this hotel in mid-April, and it was a truly memorable experience. As a family of four, including two kids, we found the stay to be incredibly enjoyable and relaxing. First and foremost, the cleanliness of the hotel was impeccable. Although we were initially concerned about the shared toilet and shower facilities, it turned out to be a great decision. Everything was maintained to the highest standard of cleanliness, which put us at ease right away. Our host was exceptionally kind and hospitable, making us feel welcomed from the moment we arrived. We were treated to a small treat upon our return to the hotel each day, which was a lovely touch. The hotel's superior location was a big plus. It was within walking distance to many popular tourist spots, yet remained quiet and peaceful. One of the highlights of our stay was the ability to reserve dinner and breakfast at the hotel for a couple of days. The food was both beautiful and fantastic, enhancing our overall experience. The convenience of being able to return to our room next door immediately after our meals made it a very relaxing and enjoyable experience. Our room is on the second floor and is very spacious. The hotel also featured a charming small Zen-style yard, which added to the peaceful and relaxing ambiance of our stay. In all, our stay was one of the best hotel experiences we've had. It was relaxing, clean, and filled with warm hospitality. We will definitely be coming back and highly recommend this hotel to anyone looking for an authentic Japanese-style lodging experience.

Stayed in April 2024

had a massage and was probably the strangest and worst massage of my life .. it was from an old lady who really did not know what to do.. other than that the hotel was great but do not bother with the massage!

one of the best Ryokans we stayed at and the food was fantastic

Stayed in April 2024

Incredible service, fantastic food and such a tranquil place that it felt like the room was in a different dimension! You have to get the dinner and breakfast option when you stay here. The service and quality of the food were outstanding. Our room had its own toilet, but the bath was shared. The whole experience was wonderful and we were able to get a slot for a bath in the evening and in the morning. I also was surprised how well I slept on the futon. Given that it felt hard when I laid down, I was surprised how well rested I woke up.

Stayed in May 2024

The food was great.

Stayed in May 2024

Great traditional atmosphere of ryokan Impeccable customer service Amazing food (dinner is a 2-hour celebration) Very convenient location

Stayed in April 2024

Incredible traditional Japanese food. Exceptional service. Perfect location. So glad we chose Motonago for our ryokan stay in Kyoto.

Stayed in April 2024

The ryokan is beautiful, very well located, the host are amazing, everything was perfect. Thanks.

Stayed in April 2024

Everything was great.

Clean, classic, traditional and peaceful.

Stayed in April 2024