The room is a bit small

Perfect location The common area is cozy with welcoming drinks The public path is clean and good for relaxation after a trip

Stayed in September 2024

No!

Really love the comic corner and the room is tidy! Nice stay there!

Stayed in September 2024

The rooms were a little smaller than expected (not too much space for packing up our suitcases), but that information about the room could have been easily missed by me prior to booking.

The staff were friendly and helpful, the rooms were very clean and comfortable and the breakfast was delicious. Great location as it was right in the heart of downtown Kumamoto so it was easy to walk around, take public transit and close to rental car locations. Would definitely stay again, thank you!

Stayed in June 2024

Nothing

Nice breakfast with great variety of local food. Comfortable bed and room. Excellent location, just opposite the bus terminal.

Stayed in August 2024

Great location. Walking distance to bus terminal and Kumamoto Castle. Breakfast and Public bath are awesome!

Stayed in June 2024

Very small tight rooms. Otherwise perfect.

These room are extremely small, but the hotel has organized everything very efficiently, both in terms of supplies inside the room, and in terms of supplies outside the room (lounge, reception desk,etc). Location is outstanding. Front desk staff were extremely helpful with a number of issues (electrical plug adapter, calling for a complicated taxi requested, organizing retrieval of a forgotten item), and always with a smile. Really excellent customer service.

Stayed in June 2024

Nothing

Breakfast excellent, both Japanese and western dietary options. Staff, responsive and kind. Public onsen bath was perfect, plenty of space both evening and morning hours, bonus they have Dyson hair dryer's in women's locker room. Extremely convenient location in the shopping district, easily accessible by public transit. Will stay there again!

Stayed in June 2024

Location was fantastic

Stayed in June 2024

great place

Stayed in May 2024

Wish I stayed longer!

Excellent location, friendly staff and room was clean. And I mean a lot cleaner than business hotels.

Stayed in May 2024

Waking to earthquake alarm

All good

Stayed in April 2024

Clean and quiet. Near convenience store. Many amenities provided, near shopping.

Stayed in April 2024

Room was quiet clean, bright, and well designed. The garden and spa/bath/onsen area were gorgeous and immaculate.

Stayed in April 2024

There would be some renovations in the hotels because had smells of paint.

Staff is helpful, room was clean. Around the hotel is shopping center and many restaurants.

Stayed in April 2024

Room is a bit small

Central location with a lot of restaurants and shops nearby

Stayed in February 2024

Nil

Best location, wonderful room & great service!

Stayed in December 2023

Size of twin room is quite small, smaller than expected compared to pictures. Otherwise everything is good.

Clean and tidy. Love the breakfast!

Stayed in December 2023

-

warm welcome and helpful staff

Stayed in October 2023

The front staff were very accommodating and helped us ship some of our luggage to one of our future hotel stays. The place was in a great location surrounded by many restaurants and shops. The hotel was beautiful and well kept.

Stayed in October 2023

The public areas (hallways, elevators) could use more frequent tidying.

Great location with tons of dining, shopping and entertainment options surrounding the hotel. Despite the central location, the room was very quiet. Cleanliness of the room itself was good and the layout made good use of the space. There's a paid laundromat available for guest use, and a free public hot spring. Discounted parking is available at a nearby lot and the hotel has written English instructions clearly explaining how to use it. Overall, excellent price-to-value.

Stayed in October 2023

The double bed was a bit tight and it was a bit squeezy in the room for 2 pax. There wasn't much space to move around and fortunately we had the smaller luggage. Also, the hotel doesn't have a lobby, so do note if you are driving there, you have to park 5 mins away at a multi-storey car park and lug your luggages across the main street.

Location was great and very central. We were there only for the night and there are many great restaurants and shopping outlets that is within walking distance. The breakfast was fantastic as it showcase the various local fare of the region.

Stayed in September 2023

Well located, comfortable. V good breakfast

Stayed in September 2023

The room is too small for big size luggage.

The hotel is located in the center of shopping street surrounded by shops and restaurants. Breakfast is mostly in Japanese style which is perfect. Overall facilities are great and the amenities provided are in good quality.

Stayed in August 2023

bath free welcome drink good location everything is good

Stayed in August 2023