location next to Nishiki Market excellent; staff was super friendly and helpful.

Stayed in September 2024

The hotel is round the corner from Nishiki market so not particularly close to the main rail station but still pretty central - it’s easy walking distance from Pontocho alley and Gion and there were loads of places for food and drinks nearby. The neighbourhood is a mixture of restaurants, bars and residential properties and the staff were really helpful when we arrived later than expected and needed to track down a late night dinner! The room itself was lovely - spacious and comfortable.

Stayed in September 2024

Nothing.

Beautiful, convenient.

Stayed in September 2024

Complimentary croissants in the morning. Free use of laundry facilities

Stayed in September 2024

Lack of closets or drawers

Staff was super nice and helpful

Stayed in September 2024

The staff very extremely kind and helpful. They were also able to help us send our big suitcases ahead of us back to Tokyo with Yamato Transport. They filled out the form and confirmed with our next hotel that they will be accepted. Very handy.

Stayed in September 2024

Nothing

The hotel was fantastic. The location is very central and well located, staff were excellent, the hotel and room were very clean and everything was as described. The croissants delivered every morning were a very nice touch. I had a Tatami room and was very pleased with it.

Stayed in August 2024

Everything was incredible!

The location was amazing! So close to train station & with so many restaurants & the market. The room was super nice & comfy! They have crossaint & coffee!

Stayed in August 2024

None

Close to all the attractions

Stayed in July 2024

Location is excellent on the Nishiki market. The staff was very helpful and friendly.

Stayed in July 2024

Very clean and quiet and nearby to train station and bus stops while also next to markets and a lot of food. Very easy to wander off and find some cool places surrounding the property

Stayed in August 2024

I am completely satisfied.

The facilities were very clean, the staff was very friendly and helpful, the laundry and dryer services were free of charge, toiletries were properly replenished, the location was conveniently located, and the size of the room was comfortable as well.

Stayed in August 2024

The bathroom is a bit small but had everything you may need.

Central location, room has everything you may need + a free laundry service which was super useful for a long trip.

Stayed in August 2024

It’s small but it alright anyway it’s cute and minimalist

The ambiance, the helpful and accomodating staffs and the property is near to Nishiki Market. Not to mention the Nespresso coffee.

Stayed in August 2024

The room and the bathroom were perfect

Stayed in August 2024

The staff were all very friendly and helpful, and the room and bathroom was very spacious and comfortable, and I enjoyed the experience of sleeping on tatami/futon. It was also a bonus having a washing machine,/dryer free to use. The location was excellent, and within walking distance to the indoor markets, main shopping areas and subway station.

Stayed in August 2024

-

We‘ve been here two times now and this hotel is still number one on our list throughout Japan. The staff is super friendly and makes you feel at home instantly. Whenever we should be in Kyōto this will be our go to place to stay. Highly recommended.

Stayed in July 2024

I can't think of anything.

Very spacious and comfortable room. Staff was friendly and helpful, and the property was so close to Nishiki Market and the main sights of Gion! The croissant service was such a nice touch, and the room had an espresso machine so there was no need to go out looking for morning coffee.

Stayed in July 2024

Nothing

Wonderful staff and very comfortable room

Stayed in July 2024

Nothing significant. Take note that your room may not have any views (mine was facing the wall of the building next door) though this wasn't an issue for me personally as the window was covered with a nice Japanese shoji.

5D4N in a Japanese-style room (single) Exceptional hotel that seamlessly blends the comfort and modernity of a western hotel with traditional features you would typically find in a Japanese inn (e.g. tatami flooring). Excellent location, only a short walk away from Nishiki market and Shijo/Kawaramachi streets, providing easy connection to the rest of Kyoto via the various bus/train services passing through the area. Impressive range of amenities that you'd be hard-pressed to find in other hotels at the same price point, including a microwave, Nescafé coffee machine with capsules provided (both in your room), as well as 2 free croissants provided for each room every morning. Room was in excellent condition, feeling brand-new. Cleanliness was superb. Finally, extremely professional, warm and accommodating receptionists who do their best to make your stay a pleasant one. Special shoutout to receptionist Joyce Tan for her friendliness and 5-star recommendations! Thoroughly enjoyed my stay here, highly recommended. ~ZH

Stayed in July 2024

Facilities, location, very helpful staff.

Stayed in July 2024

The service is wonderful ! The day i checked in, and the day I checked out. They all made me feel it was a trip visiting my friends in Kyoto. The room is comfortable and clean too.

Stayed in July 2024

Absolutely everything

Stayed in June 2024

The location is superb, offering very nice, spacious, and impeccably clean rooms. The staff are exceptionally friendly and go out of their way to make you feel at home.

Stayed in June 2024