We had an amazing time in Mozumo, truly a big highlight of our trip. The hotel is just a quick 5 minute walk from the bus station but it's surrounded by the most peaceful forest. The room was very spacious and the views were beautiful. The private onsen felt magical. The staff is incredibly nice and the overall experience felt very luxurious.

Stayed in September 2024

I loved every moment of my time at Mozumo. The hotel is beautiful, rooms are exquisite and the private onsen is perfect. I enjoyed a superb meal and the hospitality and care taken was outstanding. Special thanks to Julie who looked after me so well.

Stayed in September 2024

We were unable to take advantage of the offered meal services because they don’t offer a vegetarian option and unfortunately by the time I received a response to this question it was too late to cancel the reservation. The beds were a little hard and left us sore after sleeping but getting in the onsen did help.

We loved the private onsen. We didn’t have time to explore the public one but the private one was perfect. The scenery and the connected balcony was so peaceful. The rooms were a nice size and the staff was very nice and helpful. The driver who picks you up from the bus station was very nice and friendly too. The TV did allow for you to access your Netflix account which was nice when relaxing before bed.

Stayed in September 2024

Unique own hot onsen wellspring for the room surrounded by forest nature. Delicious authentic first-class Japanese Dinner and breakfast with fresh local ingredients of highest quality!

Stayed in August 2024

I wished they could’ve laundry services. But other than that, no other complains.

Very quiet ambience. If you’re looking for a place to wind down, this is the place to be.

Stayed in July 2024

This was the best place I stayed in during me & my husband's 2 week Japan trip and not coincidentally, where we decided to celebrate our wedding anniversary. For me, it was probably once in a lifetime and it was totally worth to get the full experience: huge space, private onsen, kaieseki dinner and breakfast served in the room. We didn't even leave the room once we checked in and the place plus the vibes really connected us with the surrounding nature. The most relaxing place I've been to!

Stayed in August 2024

Nothing bad to say

This was a fabulous experience in a beautiful spa village, easy to reach by car from Takayama and with a couple of restaurants in town if you don’t have the dinner option. The private bath was lovely with a view into the woodland down to the river. Staff were charming and helpful, spoke excellent English and gave good recommendations and clear instructions.

Stayed in August 2024

Todo! Era excepcional.

Stayed in July 2024

Breakfast and meals need to be pre-ordered 5 days before and the hotel is very rigid on this. We booked quite last minute and were unable to add meals which ruined the experience a bit as the food options in the local area are very limited and poor quality. It would be better if the hotel offered at least some sort of a la carte option, especially for breakfast.

Beautiful peaceful location among the forest. The private onsen in each room is fantastic and is the unique selling point of this hotel.

Stayed in June 2024

I think for the price you pay, it should include dinner and breakfast as in other ryokans.

Absolute paradise. The hotel is the definition of peace, silence, natural beauty and relaxation. I had breakfast (paid separately) and it was amazing, served in a beautiful room

Stayed in June 2024

I couldnt get the coffee maker to work. But I didnt ask either.

The beef dinner is very good. The beef itsvself is the highlight of the meal. The room is amazing with a beautiful onsen. It's worth the money for this special unique experience

Stayed in July 2024

Definitely one of the highlights of our trip. Kind staff and the private onsen was amazing. Definitely add dinner and breakfast option to your reservation, one of the best meals we've had. On our departure day the staff drove us to the bus terminal as it was pouring that day. Would come back again!

Stayed in June 2024

Beds were a little hard for our liking.

The entire place is so serene, you feel relaxed instantly. Our room was beautiful and the private Onsen was incredible!

Stayed in June 2024

Secluded and tranquil

Stayed in May 2024

Everything was perfect! The only drawback is that check in is quite late - 3pm, the dinner is served from 6pm and lasts 2-3h, so in the end there is not so much time to relax and enjoy the facilities. Earlier check at midday at least would work much better so at least people could spend a day there.

Superb!!! Modern, well designed, beautiful aesthetics, extremely clean. There are public hot spring baths (separate for women and men), and private one in our own room (all natural, iron-rich). Room (or rather, apartment) is so spacious, and view from the room and from the onsen in the room is gorgeous, overlooking trees / small forest, air is clean, everything is in immaculate condition! We added dinner option which was about 22,000 yen for two people - totally worth it: it contained multiple (maybe 8 or so!) courses, served in the privacy or own own room, including a very generous portion of Shabu shabu beef. Highly recommended tranquil stay with beautiful aesthetics and surrounded by nature! I wish we stayed longer - we had to catch a bus the morning after at 6am

Stayed in April 2024

Staff a bit more “business like”

Amazing meal, beautiful rooms, onsen was lovely

Stayed in May 2024

Really nothing to say in this section

Wonderful facility in a great setting. The staff were fantastic, attentive, friendly, and extraordinarily helpful. I would strongly we would strongly recommend this place for a couple of days stay in the lovely Japanese Alps.

Stayed in May 2024

only one concern, i felt the openiness of the onsen is a bit public, i felt somehow outsider can walks in or ppl can see from the tree

overall it was a pleasant experience, everything was well prepared i liked the quiet environment

Stayed in May 2024

From all the places we stayed in Japan, this was our favorite. Everything was perfect - the combination of a peaceful atmosphere with a very comfortable place. We got the option with dinner and breakfast, which we can only recommend - everything was very well prepared and delicious. The highlight of course is the private onsen, which can provide a well needed resting for travelers like us, who walk a lot during vacation. The staff was very kind and helpful.

Stayed in April 2024

We absolutely loved everything about Mozumo! We were two couples travelling together, we stayed for one night and had dinner all together in one of the rooms. The rooms were very beautiful, in traditional style, comfortable, quiet, and the private onsen was incredible. As for the dinner, one of the best we've ever had. And the staff was extremely polite and helpful. Thumbs up to the lady that was serving our dinner, she was so kind, made us feel so welcome and cared for our every need. Overall, it's a 200% recommended experience!

Stayed in April 2024

Nothing

Incredible service, food, location, ambience - everything was perfect and an absolute highlight of our 3 week Japan trip.

Stayed in March 2024

Pickled plum. I'm sorry, Japan.

Really enjoyed the private onsen and breakfast in the morning. We were so excited to try a traditional ryokan and we really enjoyed the whole experience

Stayed in April 2024

Only positive things to say

From the moment we arrived, we were met with the highest professionalism and hospitality. The in-room onsen and amazing food gave us a weekend of rest and relaxation that would have been hard to find anywhere else. If we are ever back in Japan, we hope to stay here again!

Stayed in April 2024

Dinner needs to be reserved 5 days prior and they tell you upfront. Only put this here because we booked the room 3 months prior and there was no short notice for dinner reservation and ended up forgetting to do so. Japan travel planning is complex and these details are missable. Lucklily the staff was able to provide an exception.

Lovely all the way through, the dinner set was the highlight and the staff extreme helpfull. Excelent for those who want a first experience with a Ryokan.

Stayed in April 2024