381-0401 Nagano, Yamanouchi, Hirao 3179, Japan
#19 of 74 hotels in Yamanouchi
Guests' ChoiceBased on 22 hotel reviews
9.1Cleanliness
9.5
Comfort
9.2
Location
8.6
Facilities
9.2
Staff
9.6
Value for money
8.9
Free WiFi
7.5
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Showing 1 – 22
Reviewed: 13 March 2024
Dominic
SingaporeNeed to make a small walk to the sister hotel.
The staff was just beyond wonderful.
Stayed in February 2024
Reviewed: 21 February 2024
Leo
New ZealandThe staff were so helpful and kind to me. They even gave me a birthday gift which was very sweet. The room was lovely and the food was divine.
Stayed in February 2024
Reviewed: 20 January 2024
Anno
GermanyPlease keep in mind that rooms are usually very cold in winter; heating is provided - so make sure to inform the landlady to heat the room before your arrival
Convenient location to train station Room was very attractive with elegant seating area and garden view Multi course breakfast was much appreciated
Stayed in January 2024
Reviewed: 29 September 2023
Gary
AustraliaAmazing traditional Japanese experience for us including dress, culture, food and baths.
Stayed in September 2023
Reviewed: 27 August 2023
Sylvia
United StatesFood was incredible. Staff was so kind, including helping us put on our Yukatas because we didn't know how.
Stayed in July 2023
Reviewed: 27 April 2023
Viktorija
LithuaniaOnsen can be a little too hot, but the entire experience when staying in this ryokan that you have access to multiple osens around. Ryokan provides yukatas and everything you need to make your stay comfortable.
5* authentic experience. Kaiseki was rich in variety, and fabulous. Highly recommending for those, who enjoy quiet and peaceful rest.
Stayed in April 2023
Reviewed: 19 April 2023
Kenguerli
South AfricaNot too sure, everything was perfect and just how I always dreamed of experiencing an onsen
Service was excellent, food was delicious. They even left treats in our room and gave very clear instructions on using the various amenities
Stayed in April 2023
Reviewed: 29 December 2022
Benjamin
Singaporenone
The staff were genuine and very hospitable. The onsens were good and room was very comfortable with all the amenities that we need.
Stayed in December 2022
Reviewed: 28 December 2022
Sophia
AustraliaWe really enjoyed our stay at Kamei no Yu. The lady at check in was very kind and helpful. Dinner was wonderful and it was nice to be able to book a private onsen. The accommodation is linked to a much larger hotel, where we were able to use the onsen and where dinner was held. I made a mistake with check out and they were very lovely about it. The matcha and sweet on arrival were very nice as well.
Stayed in December 2022
Reviewed: 27 December 2022
Michael
Japanair conditioning did abnormal noise. had to have dinner in hotel next door (5 min walk). onsen facilities could be nicer though had good shampoos.
service was good. food was really nice. room very comfortable. nice for a couple for a night.
Stayed in December 2022
Reviewed: 11 December 2022
Mattias
Japannothing in particular.
The staff is very kind and helpful. we even got a free ride to the train station. Really recommend trying the private bath!
Stayed in December 2022
Reviewed: 18 November 2022
Graham
AustraliaNothing.
The hotel was exactly what we hoped for. It was traditional in style, had a range of bath options and looked fantastic. The room had plenty of space for two people and was stylish and warm. It was comfortable and the staff were very helpful and attentive but not at all intrusive. Our lack of Japanese was no issue for them or us. It was an easy walk to the Yadanaka train station and bus stop to the snow monkey park. The dinners and breakfasts were amazing.
Stayed in November 2022
Reviewed: 16 February 2023
Anonymous
United StatesNothing to note
The whole experience was fantastic, from the service, the space and the setting. I would definitely recommend it to anyone looking for an authentic ryokan experience.
Stayed in February 2023
Reviewed: 7 March 2024
Liu
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 14 March 2023
Ronald
United StatesThere are no comments available for this review
Stayed in March 2023
Reviewed: 16 January 2023
Wyman
SingaporeThere are no comments available for this review
Stayed in December 2022
Reviewed: 15 January 2023
Adam
United KingdomThere are no comments available for this review
Stayed in January 2023
Reviewed: 28 December 2022
Yan
JapanThere are no comments available for this review
Stayed in December 2022
Reviewed: 1 November 2022
Annlyn
United StatesThere are no comments available for this review
Stayed in October 2022
Reviewed: 2 February 2022
Roland
United StatesThere are no comments available for this review
Stayed in February 2022
Reviewed: 19 November 2021
Alexander
JapanThere are no comments available for this review
Stayed in November 2021
Showing 1 – 22
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