The staff was exceptional from the first minute to the last. They even walked us through the alley to get our taxi to make sure we were able to make it to our destination. It wasn’t necessary but exceptionally kind.

Stayed in September 2024

The location of this property is INCREDIBLE! I booked our stay last minute and we were blown away by the property and amenities upon arrival. Sae (night manager) couldn’t have been more welcoming and helpful.

Stayed in September 2024

All was great .

Amazing quality . All is fresh and new and high quality . Great service .

Stayed in August 2024

X

Gorgeous room, quaint surrounding area, and exceptional staff! Would visit again.

Stayed in August 2024

Kaiseki breakfast was good but didn’t reach the expectations of overall experience.

This was the most amazing experience in a very long time. The location is superb and at night you can enjoy the surroundings without anyone but yourself. Amenities are top notch and service is impeccable. If you have time, stay here longer, it will pay off.

Stayed in August 2024

Nothing!

Beautiful property. Excellent service.

Stayed in July 2024

Very friendly and accommodating staff. High quality and authentic experience. Very nice rooms as shown all with luxury products.

Stayed in July 2024

It is a beautiful ryokan on a walking street, so super quiet.

Stayed in July 2024

Nothing

3 rooms. Amazing staff. Rooms are simple, as contemporary but paid homage to tradition of a Ryocan. Great location.

Stayed in July 2024

There is no such thing.

I loved this property, everything was so nice, clean, and modern, while still keeping the traditional vibe of Kyoto. I can’t recommend enough this place. The girls at the reception were so nice and helped us with everything that we needed. We even got a bottle of wine as a gift for our honeymoon. I will definitely choose this place again next time. I know it is on the pricy side, but the value you get is simply amazing. You will not be disappointed.

Stayed in June 2024

physically so very comfortable. spacious rooms , wonderful service. I would return to stay again

Stayed in July 2024

The staircase is quite steep so will be good to bring smaller luggage instead of medium size luggage. Going up the stair to get to the room can be challenging.

My family and I want to experience staying in a ryokan or Japanese home type of setup, so I booked this place near Gion. We enjoy staying there for 4 days. Walking distance to Kiyomizu-dera. Sherrie and Shin take very good care of us. The room is clean and beds are comfortable. There is no TV in the room so we are able to stay there and enjoy the zen and calm environment during our Kyoto trip. Absolutely loving it.

Stayed in July 2024

AC was poor

Location is excellent. Exceptionally clean and high quality.

Stayed in June 2024

No proper chair so hard to get up due to my weak knees

Friendly and attentive staff

Stayed in June 2024

We tried the Japanese and Westerm breakfasts. Both were lovely. Staff is friendly and helpful. Rooms are beautiful and clean. The location is perfect … and quiet!

Stayed in June 2024

Nothing comes to mind— absolutely great experience!

Location, service, breakfast, and our experience were all great! Absolutely great experience, from start to finish. The staff took care of everything and were very helpful and knowledgeable. We stayed in Hangetsu.

Stayed in May 2024

Nothing! I didn't like that we have to leave so soon. I cannot wait to go back to Kyoto and stay at Muan. I would specifically make a trip to Kyoto just to stay there again. The entrance was a little hard to find at first because it was located on a private road and it doesn't show on google map. However, it was really convenient once you found it.

EVERYTHING WAS AMAZING!!! We enjoyed our stay at Muan so much. It was beautifully decorated, the rooms were so spacious with excellent bathrooms and toilets. The staff were extremely friendly and made us feel so welcomed. The breakfast was delicious. Location was excellent.

Stayed in April 2024

Everything was wonderful. I would recommend asking them to show you how to turn on the hot water for the bath when you arrive. Also if you have difficulty with mobility, keep in mind that you have to climb stairs to get to the front door.

It was in a great location, it was very traditional looking, the room was very spacious, and the bath was nice. The bathroom floors were heated. Everyone there was so nice. They all took such great care of us. Kana-san was especially kind and helpful. She was able to help us book activities that were sold out online. We were having trouble finding a cab and we were running late and she ran out to the street to flag down a cab for us.

Stayed in March 2024

Great vibe, staff and experience as a ryokan

Stayed in April 2024

Sae, Sherri and Rachel were extremely helpful and their English was exceptional. A beautiful ryokan in a lively location.

Stayed in May 2024

Nothing

Great

Stayed in May 2024

Very attentive and friendly staff, gorgeous rooms and building and excellent location. I will definitely stay there again.

Stayed in May 2024

As is typical for all Japanese buildings, the walls are paper thin, so you can hear everything, so you must keep in mind to be quiet in your rooms and in the surrounding areas to remain respectful.

The staff was friendly and knowledgeable always engaging and extremely helpful and clear with instructions. The establishment was GORGEOUS and located in a perfect spot near the tourist point and a VERY quiet side street.

Stayed in May 2024

Everything

Stayed in April 2024