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Reviews of Fairfield by Marriott Kumamoto Aso 3 stars

869-2225 Kumamoto, Aso, 1407-1 Kurokawa, Japan

#4 of 28 hotels in Aso

Guests' Choice

Review score

Based on 132 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.5

  • Facilities

    9.2

  • Staff

    9.5

  • Value for money

    8.6

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 28 September 2024

    10
    good experience
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    no

    new, excellent location for taking public transport. clean and quiet. one canteen at ground floor with free coffee, water and tea bags. I stayed on 3rd floor can enjoy maintain view. staffs understand english.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    No issues. Just a question of budget. Our stay was great. If back packing on a budget there is a nearby youth hostel

    Great staff, helpful, polite etc.. Happy for us to leave luggage with them after checkout, allowing us to go up mt Aso without having to faff with lockers at the station Well equipped lounge with microwave etc and free hot drink machine Really convenient location by JR train station and bus terminal leading up to Mt Aso and the 5 peaks

    Stayed in September 2024

  • Reviewed: 2 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast as bento / lunch box

    Living room in a basement with some kitchen facilities, sofas and outside garden

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    Stay in Fairfiled Hotel (Aug 2024)
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The washing machine and dryer require an app to be downloaded in order to pay and use. It would be easier if it is slot-coin operated. The breakfast given in boxes with same content becomes a little boring after 2 days.

    Location, free parking with ample space, cleanliness of the room, and quiet area.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    9.0
    Really lovely stay!
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurants are a bit far except for a few. Far from the Aso shrine. There were dryers and washing machines but need to download app to use. Dryer malfunctioned twice but somehow worked the next morning when I tired again.

    Located just a stone throw from the main bus terminal and Aso train station. Very new hotel. Amazing view from room window on higher floors facing Mount Aso. Lovely, comfortable lobby area with wooden tables and chairs , as well as a pantry with coffee machine, microwave, toaster oven and free tea bags and miso soup.

    Stayed in August 2024

  • Reviewed: 9 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    Great location, right next to Aso station. Despite this, very quiet. Very helpful staff. Although no food options, there were a couple of microwaves etc. in the communal area, with lots of seating and tables.

    Stayed in July 2024

  • Reviewed: 18 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean, good sized room, spacious lounge

    Stayed in July 2024

  • Reviewed: 10 July 2024

    10
    A super comfortable hotel, right next to the train / bus station. Loved this place.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Wish they had a restaurant and Ofuro, but these were available nearby.

    Very comfortable bed, well designed space, awesome staff, and convenient location right next to the train station.

    Stayed in June 2024

  • Reviewed: 10 July 2024

    9.0
    Overall the place is beyond expectations of room by Japanese standards and well equipped self service kitchen and lounge
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed was a little too plush and end up with a little aching back in the morning.

    Location is great and view of the volcano is fantastic too. Place is modern and well detailed and spacious rooms by Japanese standards. Interesting open toilet concepts make the room feel more spacious and nice lounge sofa day bed by the window is nice touch.

    Stayed in July 2024

  • Reviewed: 1 July 2024

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    You can't control the temperature of the air conditioner. The room seemed a little hot in June.

    The location of the hotel is really near to the Aso station.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    9.0
    Loved the hotel!
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Not much in terms of restaurants in the area for dinner. Many open only for lunch, close very early for dinner or one would have had to make reservations for dinner beforehand.

    Spanking brand new hotel. Everything was superbly clean, comfy & new. The beds were excellent - super comfy! The layout of the room was functional too. We had interconnecting rooms. Perhaps it would help if the doors between the rooms could open out 180 degrees...currently it only opens to 90 degrees & it blocks the walkways if we want to keep the 2 rooms "connected".

    Stayed in June 2024

  • Reviewed: 11 June 2024

    10
    Perfect stay with high standards
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything perfectly clean, new and taken care of.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    10
    Great hotel right by the train station. Recommended.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Wish it was more immediately obvious that there were frozen meals available for purchase from the hotel (though the konbini is right nearby so it's not a problem either way)

    Very nice room with a view. Facilities were good. The access to microwaves is very handy since it can be hard to find restaurants open at night.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    10
    This is a great place to stay when you visit Aso by train. It is 50m away from the station. The room and the bed are bot
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The free coffee is not so good. :-)

    Great location and great service. Friendly staff

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit low on the facilities, i.e. would've been nice to have a public onsen in a hotel of this standard.

    Very modern hotel, nice big room and a big double bed, not an easy find in Japan.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Perfect location in a comfortable, well-kept spacious hotel. Good value. I recommend this hotel.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    There is no restaurant, but it is possible to get a bento box breakfast if arranged ahead of time.

    Perfect location. Lovely room and common spaces.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    It is a bit more expensive than the avarage hotels in the area. But I think it is one the nicest around.

    The room was so beautiful, clean and with the most comfortable bed. It’s just by the station so it’s very convenient to get to mt aso. The people at the reception desk were very friendly and printed the bus schedule for me. Thank you!

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Great base for touring Aso, Kurokawa and Takachicho.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    No restaurant facilities but not a major.

    location, next to the Aso station. large room size. Nice area with a coffee machine, microwave and oven to make up for lack of dining facilities. Free parking.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Near aso station , easy to visit and prepare for tomorrow trip

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Exceptional value and pleasant stay.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No restaurant or cafe.

    Very clean, very comfortable bed, lovely, helpful staff.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Comfortable hotel right by train and bus station for onward travel and excursion to Mt Aso.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Comfortable hotel in great location beside train and bus station. No catering facilities, but a kitchen/dining area on the ground floor and a Lawson supermarket just up the road, and one very good restaurant a short walk away. Don't miss the fountain and light show in front of the station in the evening!

    Stayed in March 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing view, clean and comfortable room

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Simply awesome!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Nothing at all!

    I was blown away by the location and the interior comfort of the hotel. The room felt new and very well maintained. Clean and comfortable beds with well thought out amenities in the room. It is also just next to the Aso train station. My room view was a mountain view which was breathtaking. Hotel also provide free usage of the microwave and free coffee, miso soup, etc that you can conveniently make and enjoy a cuppa at the reading room area.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location is a bit out of the way

    The room was spacious, clean and bed was comfortable. Shower was good and staff were friendly.

    Stayed in May 2024

Showing 1 – 25

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