770-0832 Tokushima, Tokushima, Terashima-Honcho-Higashi 3, Japan
#1 of 30 hotels in Tokushima
Guests' ChoiceBased on 199 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.8
Staff
8.6
Value for money
8.3
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 August 2024
Lingyi
United Kingdomthe parking information could be offered earlier since the hotel is around the station and it's not easy to park temporarily and go up to the lobby to ask for parking information. ( I contacted the hotel for the info after the booking but they asked us to wait upon arrival.)
breakfast was good. and the room is comfy.
Stayed in August 2024
Reviewed: 26 August 2024
Anthony
AustraliaParking was hard to locate. View from the room was awful (Rm 630)
Typical efficient Japanese style chain hotel. The room was more spacious than what I had expected, Nice room amenities. Very comfortable bed and mattress, Great water pressure in shower
Stayed in August 2024
Reviewed: 24 July 2024
Luca
ItalyHad to impossible to comunicate in english for basic requirements.
Stayed in July 2024
Reviewed: 25 June 2024
Roger
AustraliaThere wasn't anything to dislike.
The room was larger than expected and the location was ideal for us. We had a great stay.
Stayed in April 2024
Reviewed: 21 June 2024
Yuenyee
Hong KongDifficult to communicate with front desk staff, some with close to zero English; limited towels
The coffee, the location, room is clean
Stayed in June 2024
Reviewed: 29 May 2024
Patricia
SwitzerlandWe asked for a second blanked and got only a bed cover
Staff was very friendly, great value for money
Stayed in May 2024
Reviewed: 23 May 2024
Cindy
GermanyThe location is quite convenient. Spacious and modern room with a massage chair. There is a good breakfast. Very attentive staff and quick and hassle-free check-in and check-out.
Stayed in May 2024
Reviewed: 6 May 2024
Michael
Hong KongStaff was not unfriendly but also not very welcoming. Check in machines at front desk which I don't like.
Spacious and tidy room, very good location at the train station. Loved the massage seat in the room
Stayed in May 2024
Reviewed: 29 April 2024
Barry
United KingdomNothing.
Size of room, coin laundry, good view over city. Particularly good breakfast. Very handy for the station and bus to Wakayama ferry.
Stayed in April 2024
Reviewed: 20 April 2024
Nora
AustraliaThe room was on the small side for two people but was reasonably well designed to get the most out of the space.
Good location near bus and train facilities. Very lively spot surrounded by plenty of choices in restaurants. Good breakfast in the hotel and a great French style bakery in the building next door. Very clean room and staff were very helpful.
Stayed in March 2024
Reviewed: 19 April 2024
Dave
South AfricaIt's a big hotel chain and has that feel.
Right next to the bus and train station. There are lots of restaurants in the vicinity, too. A good stay for 1 night.
Stayed in April 2024
Reviewed: 16 April 2024
Tai
SingaporeThe location was excellent, right beside a JR station and with ample parking around. The room was small, but for the price we paid I thought it was excellent value.
Stayed in April 2024
Reviewed: 14 April 2024
Jo
SingaporeThe sleepwear provided is too small for me. I hope there is provision for XXL size sleepwear.
Excellent location. hotel is next to bus station and train station. Room is basic, clean and comfortabe.
Stayed in April 2024
Reviewed: 11 April 2024
Peter
SingaporeNot a major issue but find it weird that during check in, the counter staff will photostat your passport and require you to fill in a form with your names, home address and phone number. But payment is at a machine. By the time the staff explained to me how to make payment at the machine, she could have processed my payment. Either the hotel goes fully automated or human, not efficient to go part human part machine.
Apr 10-11 2024 Double Room with small double bed. This is our second time staying here. Room is clean, comfortable, quiet and spacious compared to rooms in mainland. Toilet is bigger too with ample space for toiletries. Bed is big too (for us, middle- sized Asian). The room arrangement is good - bed faces the window ( not next to window and curtains) and air con doesn't blow directly onto bed Hotel is located just outside JR train station and bus terminal. You can board the bus here for Nankai Ferry Terminal as well as to other attractions in Tokushima. ( No subway or tram/streetcar in Tokushima). Lots of eateries around the hotel.
Stayed in April 2024
Reviewed: 5 April 2024
Harry
SingaporeCheck in was a bit challenging because there is no indication where the car park is. Reception is on the third floor and guidance to the carpark was a bit hard to understand.
Hotel location is good and the room is new.
Stayed in March 2024
Reviewed: 1 April 2024
Gerard
FranceVery nice and helpful personnel.
Stayed in March 2024
Reviewed: 30 March 2024
June
AustraliaBed against wall on one side. Not much of a view.
A reasonable sized room with separate toilet. Very convenient location. Clean and fresh.
Stayed in March 2024
Reviewed: 29 March 2024
Yi
SingaporeUnable to stop the car in front of the main entrance. Inconvenient for those with a lot of luggage.
The rate is reasonable.
Stayed in March 2024
Reviewed: 27 March 2024
Weng
MalaysiaCheck in process repetition- at the check in counter and at the machine
Strategic location
Stayed in March 2024
Reviewed: 25 March 2024
Michelle
AustraliaRoom is a bit small.
Location is excellent, close to train station, shopping area, restaurants…
Stayed in March 2024
Reviewed: 22 March 2024
Luke
JapanThe room was a bit small and the breakfast area was pretty crowded.
The location is very central and allows good access to the sightseeing points. Breakfast was very good.
Stayed in March 2024
Reviewed: 19 March 2024
Tang
Hong KongIt's in a very convenient location, just right near the JR and the bus station~
Stayed in March 2024
Reviewed: 14 March 2024
Sui-mei
SingaporeThe pillow was too soft and they only provide one pillow.
It is walking distance to bus and train station and eateries. Near to Mt. Bizen ropeway and castle ruins.
Stayed in March 2024
Reviewed: 12 March 2024
Kaeru-chan
Germany-
Located right beside the JR station, local bus stops and express bus stop - very convinient. Check-in was smooth and fast, staff very friendly (they spoke english). My room was clean and held everything you would need. Also nice: a conbini is right on the first floor within easy reach.
Stayed in March 2024
Weissbad, Switzerland
Cıralı, Turkey
Chiavenna, Italy
Tammela, Finland
Kerobokan, Indonesia
Montgomery, USA
Hannover, Germany
New Delhi, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content