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Reviews of Acro Capsule Hotel Namba Dotonbori

542-0071 Osaka Prefecture, Osaka, 2-2-20 Dotonbori, Japan

#138 of 705 hotels in Osaka

Guests' Choice

Review score

Based on 552 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.5

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    9.2

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 29 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 2 nights
    • Submitted via mobile

    The semi complicated laundry facilities

    Convenient location, comfortable beds

    Stayed in September 2024

  • Reviewed: 28 September 2024

    9.0
    Great facilities for the price
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 3 nights
    • Submitted via mobile

    Great place to stay for solo travelers

    Stayed in September 2024

  • Reviewed: 27 September 2024

    10
    Great Capsule Hotel
    • Leisure trip
    • Solo traveller
    • Woman Capsule Room - Lower Bed
    • Stayed 4 nights
    • Submitted via mobile

    This was my first time staying in a capsule hotel, and I am happy to say that it was great. It was comfortable and quiet. Very clean with an excellent location. . And great AC so it was not stuffy. Wonderful staff. I will definitely stay here again. Loved it.

    Stayed in September 2024

  • Reviewed: 25 September 2024

    10
    Excellent capsule option in the heart of dotonbori
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 2 nights
    • Submitted via mobile

    That the 7th floor didn’t have water fountain, washer or luggage storage. Also no elevator either 🤷🏻‍♂️ but that didn’t really hurt my experience as the other floors were much busier. The dryer is very very slow and doesn’t heat up enough, 1h to dry 1/4 of a load is a bit inneficient.

    It was EXTREMELY well located. Literally 2 blocks away from the Glico running man in dotonbori. Neigbohood is perfectly safe and busy enough at anytime - the building is kinda tucked away so you don’t hear any noise at least on the 7th floor. Staff was super attentive and nice, Hellen was amazing, kind and patient with all guests!

    Stayed in September 2024

  • Reviewed: 25 September 2024

    9.0
    Good value and location for solo traveler.
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 4 nights

    The capsule is a bit stuffy even when the ventilator is turned on. At night, i would have to open the "covers" a little to let the air conditioning into the capsule for cooling.

    Clean and convenient facilities. Friendly and English speaking staff.

    Stayed in September 2024

  • Reviewed: 25 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    very good location

    Stayed in September 2024

  • Reviewed: 24 September 2024

    8.0
    Good
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Upper Bed
    • Stayed 3 nights
    • Submitted via mobile

    I don’t know why the WiFi connection is not stable, it took lots of time to connect to WiFi

    The price is very cheap and affordable for solo traveller, the location is very convenient

    Stayed in September 2024

  • Reviewed: 23 September 2024

    10
    Convenient place, convenient facilities
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 2 nights
    • Submitted via mobile

    Difficult to find, better have a guide to find the hotel from nearest stations

    Stayed in September 2024

  • Reviewed: 23 September 2024

    10
    Safe,nice,clean,worth. Going back again now.
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Upper Bed
    • Stayed 2 nights
    • Submitted via mobile

    At the entrance of the showers,the air conditioner hits so hard as soon as you open the door. Lift is not working to 7th floor,have to take stairs from 6 to 7. Station entrances and exits are a little complicated and difficult to find to reach the location.

    Staff Location Free hot/cold water 24/7 Multiple and quiet lounges [especially the one on 7th floor,I had teaching work there and in silent] Many shower and toilet booths

    Stayed in September 2024

  • Reviewed: 23 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Nice location, comfortable, friendly staff

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Very nice and central capsule hotel for a great price!
    • Leisure trip
    • Group
    • Man Capsule Room - Upper Bed
    • Stayed 4 nights
    • Submitted via mobile

    The Aircon is only in the hallway with a small fan in each room! I often had to keep a small gap in my pod to get more cool air from the hall

    Super central, super clean, nice toilets and showers! Good amount of showers for the amount of people.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    10
    I would stay in this hotel again. Great location, steps from Dotonbori and an easy walk from the JR station. Quiet and c
    • Leisure trip
    • Couple
    • Woman Capsule Room - Lower Bed
    • Stayed 2 nights
    • Submitted via mobile

    Seventh floor could not be reached by the elevator and their luggage and lockers were located on the sixth floor.

    Great location, steps from Dotonbori and an easy walk from the JR station. Nice to have 24 hour staff in reception. Quiet, clean, lots of showers and toilets as there is a lot of sleeping pods on each floor. If travelling as a couple it is a bit awkward as the floors are strictly men’s only and women only.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    9.0
    Great location, comfy capsule.
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 5 nights

    The moving the baggage thing is weird and resulted in damage to my bag which was annoying and because there's no cameras watching them there's no way to see what happened. My ask would be just don't reorganise the bags, and if it does need moved maybe put a sticker or a note asking for the person to do it.

    This is a superb location and I would really recommend it as a base for anyone spending any length of time in Osaka. Capsule is a comfy and quiet and there is limited space for food in the reception area, kettle and fridge, which was appreciated.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    9.0
    Excellent quirky stopover in the heart of old osaka
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 1 night

    amazing location

    Stayed in September 2024

  • Reviewed: 19 September 2024

    10
    Comfy & Clean Capsule Beds. Perfect loctaion!
    • Leisure trip
    • People with friends
    • Man Capsule Room - Lower Bed
    • Stayed 6 nights
    • Submitted via mobile

    It would be better if they have breakfast, all day coffee for their guests. Just like other hostels ☕️😊

    Location is great! Everything is nice! Thumbs up! Good job to Ricky the guy receptionist is very helpful, speaks english well, unlike other staff they always says i dont know.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    9.0
    A good “capsule” lodging experience for first-timers.
    • Leisure trip
    • Family with young children
    • Woman Capsule Room - Upper Bed
    • Stayed 2 nights
    • Submitted via mobile

    Uhm, your capsule lodging did not really provide a cool a/c at night.

    The front staff were down-to-earth; cool, cold lobby after walking too much; privacy between male / female floors; acceptable price; it’s what a “capsule experience” should be! Oh, like, right next to Dotonbori area. It was like Fremont Street experience of Las Vegas, with all stars in your eyes. Nice!

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 3 nights
    • Submitted via mobile

    The bed & pillow in my capsule is quite hard. I didn't really sleep well at night because of that. There is only 1 usb plug inside the capsule to charge your gadget.

    Location is in Dotonbori area & near Namba Station. It is near some tourist spots. The facility is clean. The Toilet & shower room is very good. The hostel provide towel and amenities. The fare price is quite cheap considering that the hotel location is excellent. It's really worth the money. It has locker for storing your backpack & valuable goods.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Great
    • Leisure trip
    • People with friends
    • Woman Capsule Room - Upper Bed
    • Stayed 3 nights
    • Submitted via mobile

    The capsule mattress a bit uncomfortable

    Amazing location!! Ovarall clean and nice staff (:

    Stayed in September 2024

  • Reviewed: 13 September 2024

    7.0
    Decent experience!
    • Leisure trip
    • Solo traveller
    • Woman Capsule Room - Lower Bed
    • Stayed 7 nights
    • Submitted via mobile

    I don’t like the kind of material that they use for the bed sheets. It’s loud when I move. I felt like I’m waking everyone every time I turn or move. Staff’s a bit distant or like doesn’t look friendly and approachable but they’re helpful though. They would assist you and all that.

    The location is so perfect! Close to the Dotonbori Street and that famous Glico man. I love that they have a bath bag for all your bath stuff, along with your towel. So like for a girl like me that does a lot of stuff after a shower, it really helped! I don’t have to carry them all by hand. I also like the common area, very good air conditioning as I’m always hot lol. Aesthetic common area too! I also like that they have shared fridge for all the food/drinks you have. You just have to put your name on it. For me this hotel’s location is just so perfect for anyone who just wanna be closer to Dotonbori street. I could just go and have all the good foods in like 5 minutes walk.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    10
    One of the best!! B
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Upper Bed
    • Stayed 4 nights
    • Submitted via mobile

    Location is perfect!!! The facility is good for its price. Always clean especially the common areas and staff are very nice. Will surely book this again in the future. Thanks Acro!

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 1 night
    • Submitted via mobile

    Temperature in the room was good. The way things are laid off facilitates having silent rooms

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    Very enjoyable
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Lower Bed
    • Stayed 4 nights
    • Submitted via mobile

    It’s very simple which is just what I was looking for. I didn’t need all the amenities so it was nice not having to pay for them and never use them. Everything it did have was very nice and well kept

    Stayed in September 2024

  • Reviewed: 10 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Man Capsule Room - Upper Bed
    • Stayed 4 nights
    • Submitted via mobile

    Fewer amenities, which is why the price is so low.

    Good place to sleep, cheap, clean, well run.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Woman Capsule Room - Upper Bed
    • Stayed 3 nights
    • Submitted via mobile

    I think I could be more clean. I didn’t like the fact that they don’t change the towels or make your bed every day

    The property is beautiful and is well located, I loved the fact that they had the floors divided by genders. Overall it was pretty good and everyone super friendly! Definitely I recommend 🩷

    Stayed in September 2024

Showing 1 – 25

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