Issam Ajlouni St. , Abdali , 11190 Amman, Jordan
#63 of 176 hotels in Amman
Guests' ChoiceBased on 519 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
8.6
Facilities
8.5
Staff
9.1
Value for money
8.1
Free WiFi
8.9
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End of dialog contentReviewed: 11 June 2024
Naji
United Arab Emiratesbetter understanding from reception to the needs
all good
Stayed in May 2024
Reviewed: 11 June 2024
Kh
JordanI left my friend name at the reception for extra key but the employee refused to give her the card.
Food was amazing!
Stayed in June 2024
Reviewed: 18 May 2024
Imran
United KingdomUsual taxi hustle. Got fleeced when was taken to a nightclub.
Good service, good location. Helpful and welcoming staff. Rooms cleaned everyday.
Stayed in May 2024
Reviewed: 6 May 2024
Buchr
United Arab EmiratesToilets and showers require renovation
Staff were are all very welcoming and assistive. From the front desk, I can thank Mr. Sanad and Mr. Waseem. Both were very supportive Breakfast was quite good Good options of restaurants at the property
Stayed in May 2024
Reviewed: 5 May 2024
Alhamory
United Arab EmiratesBest Night reception, Waseem he was amazing
Stayed in May 2024
Reviewed: 12 April 2024
Catherine
AustraliaFantastic breakfast.
Stayed in March 2024
Reviewed: 6 April 2024
Huda
KuwaitLighting in the room is very poor
Very friendly staff
Stayed in February 2024
Reviewed: 14 March 2024
Sasha
KuwaitI had to ask for slippers no robe given
Cleanliness, aesthetics, the space of the room, the lobby was beautiful
Stayed in March 2024
Reviewed: 27 February 2024
Kurdvin
Bangladesh1. The building is old and needs a renovation. 2. The customers at the pool unfortunately used their mobile devices inside the pool and the relaxing room speaking really loudly which finally caused us to leave.
Had a great time staying for work at this place the breakfast was amazing and our Mr. Badran at the restaurant each morning was just great made my day :-) I would go back for sure! The rooms are big and the bed is very coortable.
Stayed in February 2024
Reviewed: 13 January 2024
Amr
KuwaitToo much security check while entering the hotel wasting time. I visited the hotel in winter but the weather was warm. Cooling AC was not available in room. That was too bad.
Staff, facilities, service
Stayed in January 2024
Reviewed: 22 December 2023
Said
OmanThere is No Prayer Qibla direction and no Shuttle service also the Rate is higher than nearby hotels
I like the location, Staff dealing was excellent, food and restaurant staff specially. Mr.Raid very kind and care for guests
Stayed in December 2023
Reviewed: 11 December 2023
Timi
NigeriaRooms are old
Good. Wasim was very helpful and pleasant
Stayed in December 2023
Reviewed: 12 November 2023
Nathaniel
GhanaStaff were amazing especially Wasim at the front desk and Raed at the restaurant
Stayed in November 2023
Reviewed: 5 November 2023
Elizabeth
AustraliaCheckin reception staff lovely but staff the next morning unfriendly- keener to talk to each other than guests.
Room was nice and pool lovely. Breakfast delicious
Stayed in October 2023
Reviewed: 28 October 2023
Jawad
IsraelThe breakfast was a little poor. The sheets needed cleaning.
Very nice and welcoming staff. Nice bar and caffeteria. I enjoyed the hotel.
Stayed in September 2023
Reviewed: 25 October 2023
Abdullah
KuwaitFurntiure is old
friendly staff, clean room
Stayed in October 2023
Reviewed: 4 October 2023
Sarah
United KingdomLocation could have been better for down town Amman
Nice hotel
Stayed in October 2023
Reviewed: 25 September 2023
Martin
BrazilExpensive for what you get. The room was old, outdated. Inconsistent hot water in the shower (i had to wait 10 min to get ‘warm’) Night before our check out i’ve paid for the breakfast service but unfortunately we couldn’t make it in time before leaving; no refund was offered or considered…
The reception of the hotel seemed luxurious and clean. Bed was comfortable. Not much to add as we couldn’t explore much.
Stayed in September 2023
Reviewed: 16 September 2023
Steven
GermanyInternet was particularly bad to carry out business I could not claim my points because i booked through bookin.com
Welcoming staff
Stayed in September 2023
Reviewed: 3 September 2023
Atieh
JordanThe interior of the rooms
The staff was really nice and helpful, i would like thank the staff at the front desk who were at the reception between 1-2 pm on Friday 1st of September.
Stayed in September 2023
Reviewed: 30 August 2023
Mahmood
Saudi Arabiabreakfast was perfect
Stayed in August 2023
Reviewed: 17 August 2023
Manasra
ArubaThe staff at the pool facilities are great
Stayed in July 2023
Reviewed: 12 August 2023
Ahmad
JordanWe waited from 12 PM to 6 PM, until the pool closed, but unfortunately, we were denied seats by the poolside. We were told that all the pool seats were full, so we were unable to sit and enjoy the sun. Despite asking the person in charge of the pool, he ignored us, insisting that everything was reserved. Two families arrived after us and were easily given pool beds; the employees simply said they offered them through the computer system. This experience left us feeling truly disheartened!
The whole facilities is good and good customer service+
Stayed in August 2023
Reviewed: 28 July 2023
Taimoor
United StatesIt's in downtown and close to everything! ( Breakfast was really good) Limousine service was excellent and especially one of the driver Mr Louy was professional and made our trip memorable!
Stayed in July 2023
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