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Reviews of Sky Castles

Columbus Heights, Ocho Rios, Jamaica

Review score

Based on 26 apartment reviews

5.1

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.1

  • Location

    8.3

  • Facilities

    5.4

  • Staff

    7.0

  • Value for money

    5.5

  • Free WiFi

    5.6

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Showing 1 – 25

  • Reviewed: 20 July 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The first room was an upgrade, but the stairs were too much and narrow. Not good for vertigo. The original room that was being offered had no view ( which was offered in my booking), and the bathroom needed repair. The final room placement was ok until expected wifi, not there, and the AC broke down, leaving me roasting for 2 night/7 ( they did fix it for the last night). Overall the last room was clean and service was good from staff.

    The parcel view. Saw a little sea and a little of the city over looking the pool area which was clean and relaxing

    Stayed in July 2024

  • Reviewed: 5 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There was no WiFi, the tv was on and off the shower was too small

    The view was wonderful

    Stayed in July 2024

  • Reviewed: 13 August 2024

    1.0
    Very horrible stay. The apartment was completely damaged and dirty.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The apartment was damaged, dirty had cockroaches on the bed. The countertop was broken and falling off the wall . The lamp was damaged the AC unit was dripping water the couch was filthy and the shower was not cleaned properly. The towels had hair on them. Overall poor apartment.

    The location is good if you drive

    Stayed in August 2024

  • Reviewed: 29 July 2024

    7.0
    My Sea Castle experience
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The WiFi did not work.

    The apartment was clean. Nice balcony. The pool was clean and nice. Great view of the sea.

    Stayed in July 2024

  • Reviewed: 27 August 2023

    2.0
    I would say fair but not to my liking
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the fact that the room was a bit dusty and hot, the Air conditioner in the bedroom didn't work properly, the fan was dusty... It's as if the room wasn't being kept properly.

    I liked the fact that I was able to call Andre at the front desk and he stayed on the call with me to ensure that I find my room

    Stayed in August 2023

  • Reviewed: 6 August 2023

    7.0
    Overall great experience and will definitely recommend it as well as stay again
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The stove wasn’t working properly

    The view

    Stayed in August 2023

  • Reviewed: 4 August 2023

    7.0
    My overall stay was great and I enjoyed it a lot
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Only one burn of the stove was working

    The view from the property

    Stayed in August 2023

  • Reviewed: 20 May 2023

    1.0
    I really really don't want to write a report
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 9 nights

    everything need to clean up and put together to name a few

    there was no breakfast

    Stayed in May 2023

  • Reviewed: 9 April 2023

    1.0
    overall my stay was terrible due to the conditions of the studio and being that it is a holiday weekend there were no op
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    My apartment was changed without notice. Renovations were being made to the property which I was not aware of. The bathroom was grimy, not cleaned and everything looked like it has not been updated in several years, one of the locks were broken on the door.

    I always love this area of the island very easy to experience night life with so many amazing bars and restaurants around.

    Stayed in April 2023

  • Reviewed: 13 March 2023

    1.0
    DONT STAY HERE!
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights

    I've never had to leave a bad review like this ever in life. I was here for a short stay on business. The room was horrible! It seems like there hasn't been anyone who stayed in this room for a while so it wasn't maintained. Upon arrival, the smell of the room was horrible. It seemed as if something was left in the refrigerator that went bad and to air it out they left the doors of it open. It left a horrible smell in the room. Next the room was filled with red ants and spiders. Im not speaking of 10-20 ants i'm talking of me killing 50+ daily. As soon as you kill one batch another batch appears. They were on the bathroom doors, all over the room walls, and on the windows. There wasn't any hot water. I ended up not even staying in the room. I only went to collect my things daily and to use the pool on the property. The room is not something you should be charging for, especially not $100 a night. Its unacceptable, do better.

    Stayed in March 2023

  • Reviewed: 23 February 2023

    1.0
    Customer service was terrible. Room was possibly re-rented, so I'm left to pay no show fee
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night

    Tried to checkin at 10pm booking was not listed. Had to purchase another room The quest was told there was no booking for them. I called the number listed and spoke to someone who was completely unprofessional and illiterate. I was told the quest was there but payment was required then the person hung up on me. The quest in fact never paid or stayed in the room I booked. Again, they were told no booking existed for them. I do not know who actually stayed in the room, but I suspect the room was re-booked due to the late arrival of the quest. I will never ever consider staying at your location again. I will also be leaving a negative review and contacting bookings.com regarding my experience.

    Nothing

    Stayed in February 2023

  • Reviewed: 21 January 2023

    7.0
    Good
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The stove nobes was broken. So I was in convinced for cooking. And the The maintenance of the facility could be better.

    The view and the location

    Stayed in January 2023

  • Reviewed: 5 January 2023

    1.0
    2 unit very good except stove only 2 small burners working
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    No advance email about the changes before I got to fisherman's point

    The location was great

    Stayed in January 2023

  • Reviewed: 1 July 2023

    3.0
    Location was nice the room could’ve been a little updated
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 9 nights
    • Submitted via mobile

    Had flying bugs, roaches and bed bugs

    The location was nice close to town

    Stayed in April 2023

  • Reviewed: 5 July 2024

    5.0
    Passable
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 13 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 19 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 14 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 28 August 2024

    8.0
    Great location and comfortable space.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 9 August 2024

    7.0
    Good
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 28 July 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 11 June 2024

    9.0
    Was wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 16 August 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 29 July 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 28 December 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

Showing 1 – 25

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