West End Road Negril, Negril, Jamaica
#4 of 48 hotels in Negril
Guests' ChoiceBased on 244 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.1
Facilities
9.1
Staff
9.4
Value for money
8.7
Free WiFi
8.5
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End of dialog contentReviewed: 4 May 2024
Qiuming
United StatesLocation
Stayed in May 2024
Reviewed: 25 April 2024
Cynthia
United StatesThere is not a large sand beach but we were still able to go snorkeling with all the gear provided by the hotel. There is not many places you can walk to outside of the hotel.
The place was like a resort with amazing views. The staff were kind and helpful and the place was clean and well kept. The salt water pool was warm and and like an infinity pool with perfect view of the ocean. Food was excellent. I would go back there again.
Stayed in April 2024
Reviewed: 15 April 2024
Franklin
United Statesrooms not updated
both great
Stayed in March 2024
Reviewed: 30 March 2024
Peter
United KingdomNothing
Very peaceful, modern and classy. Restaurant served fantastic food. Staff friendly and helpful. Pool / cliff area was great.
Stayed in March 2024
Reviewed: 29 March 2024
Jon
United StatesHaving to check out!
It was spotless, the beds were comfortable, also the food was amazing! We also loved the staff! We also both utilized the Spa for hour long massages and it was perfect
Stayed in March 2024
Reviewed: 27 March 2024
Samantha
United KingdomEvening menu was limited
Lovely staff and facilities
Stayed in March 2024
Reviewed: 26 March 2024
Leon
EstoniaIt is difficult to get to the sea. I would replace the ladders with solid stairs.
Friendly staff. Nice rooms and garden. Beautiful views. Tasty restaurant. Plenty of sunbeds. Infinity pool.
Stayed in March 2024
Reviewed: 26 March 2024
Kris
United StatesI mean, it's hard to complain...and believe me it is hard to complain 1. .but it would have been nice to travel 2 hours from the airport to the hotel and have the fridge stocked with red stipe.. 2.. the pool was a bit grimy....but they corrected that the next day. 3. Also it would have been nice with a real dresser for clothes storage But I swear to you I'd go back in a second....the place was great...and very relaxing
So the place is just just amazing...pricey...like crazy pricey....but it was off the chart beautiful....super glad we stayed here for our 1st 2 nights in negril... we got their ocean view room...just heaven...and the view...wow! Also the place was very secure...always felt safe. Last the location....if you love the cliffs, you can't beat the minutes walk to a dozen places to eat and drink....super nice.. I guess we can make more money next week!
Stayed in March 2024
Reviewed: 22 March 2024
William
United StatesNothing
Location, classy
Stayed in March 2024
Reviewed: 7 March 2024
Harvey
United KingdomUnfortunately there was a storm whilst we were there so we were unable to have our floating breakfast or relax at the hotel. It would have been nice for the hotel staff to provide something complimentary during this time as everyone was just stuck in their rooms!
Location was amazing and we felt super safe. The staff were all so friendly and there was such a good atmosphere.
Stayed in February 2024
Reviewed: 27 February 2024
Meghan
United StatesMore access to water during the day, by the pool especially
The staff are incredible. It truly feels like a home away from home. So cozy and beautiful.
Stayed in February 2024
Reviewed: 25 February 2024
Robert
United StatesThe pillows need replacing. The design of the bathroom was less than ideal.
The staff was incredibly friendly and such a joy. There is a lot of road noise but it wasn’t a game changer for us since we use a travel white noise machine.
Stayed in February 2024
Reviewed: 25 February 2024
Bernadette
United KingdomWe loved it. The staff were so friendly and nothing was too much trouble. It is an absolutely beautiful setting. We hope to return!
Stayed in February 2024
Reviewed: 14 February 2024
Abi
PanamaA little more maintenance could useful. Although the room was very comfortable and big enough, we think the pool area could have more potential
The location, swimming and snorkeling to the cliff area was the highlight of our stay
Stayed in February 2024
Reviewed: 13 February 2024
Jacob
CanadaGreat place!
Stayed in February 2024
Reviewed: 12 February 2024
Anastasie
United StatesN/
Staff/cleaness/food/amenities/rooms
Stayed in January 2024
Reviewed: 5 February 2024
Philip
United KingdomThe main bar was a lovely outside chilled place but it closed in the evening if it got windy.
Lovely friendly staff in a small really authentic cliff top setting. Great breakfasts with a heavy local influence!
Stayed in January 2024
Reviewed: 2 February 2024
Hingley
CanadaThe snorkeling gear was free and readily available to use but would like to see newer / better condition snorkel gear as it was a bit run down, leaky, etc. I'm really searching for things to say about what I disliked but trying to provide some constructive feedback.
Amazing oceanside boutique hotel located just outside the hustle and bustle of 7 mile beach. Great restaurant on the property and an amazing staff. Planning our return.
Stayed in January 2024
Reviewed: 1 February 2024
Jennifer
United StatesWi fi was out a bit too much for me.
Staff and food were amazing! It was like the staff read our minds about what we wanted and when. Every single person we were in contact with were truly great! Food was consistently good. I will definitely recommend
Stayed in January 2024
Reviewed: 31 January 2024
Sherrine
United KingdomIt did not have a jacuzzi
The views and swimming pool.
Stayed in January 2024
Reviewed: 19 January 2024
Helena
CanadaThere is only a small beach to walk on and you can’t swim there.
Unique location and beautiful design overlooking cliffs and sea. Very serene and tranquil. Seemed to be a place only for couples or people looking for more solitude. Good for strong swimmers for diving jumping and snorkeling.
Stayed in January 2024
Reviewed: 16 January 2024
Tyson
United StatesI love everything about Ocean Cliff
Very clean, well maintained, peacefulness
Stayed in December 2023
Reviewed: 5 January 2024
Richard
United KingdomThe journey from Kingston is very long and arduous. The journey to Montego Bay is much easier. This time we had no choice of airport - next time we will book when the Montego Bay flight is available …. and get somebody to drive for us!
The hotel is exceptional. Our room was clean airy comfortable and well designed. Breakfast was prepared to order in the restaurant with the chef i. full view in the open kitchen. We arranged a candlelit dinner for two by the sea - fantastic. Cocktails were very good and reasonably priced. The staff were attentive and helpful from the gatekeeper to the servers. We will be back for a longer stay soon.
Stayed in January 2024
Reviewed: 4 January 2024
Smetzler
United StatesPool was closed/empty a few days
Everything was spotless, great staff, good location and private beach
Stayed in January 2024
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