There were a handful of staff members who were particularly abrupt and unwelcoming. If you require an early breakfast due to an early check out, you need to make a request the night before and make sure your requirement is extremely clear. We were nearly not given breakfast, despite giving days notice. The room can get a little cold but blankets were available on request. The hotel is in a great location to get to all the attractions, however it is right in the centre and unfortunately there is a noisy club. We slept with earplugs our entire stay and would’ve been lost without them. Tea and coffee/hairdryer shouldn’t be a luxury add on for the rooms. Lastly, a first aid kit/consideration into a lifeguard wouldn’t go a miss.

The balconies, bar and restaurant over look the ocean providing the most amazing views to start your day. The breakfast is great, lots of choice and all the in house bakery items were delicious. The restaurant food was generally really nice and good value for money. The hotel is in a good location for attractions and staff were happy to help arrange private taxis where needed. Tony (the owner), the cleaners and some of the bar/waiting staff were really friendly and made the stay more enjoyable. The beds were small doubles but very comfortable.

Stayed in May 2023

staff was rude and the noise every single day till 5 AM.

the location on the water and the view

Stayed in May 2023

Everything

It was ok

Stayed in April 2023

tea or coffee isn’t a luxury so that shouldn’t be only available in upgraded rooms.. it’s not hard to have cups and a kettle in every room, that was a shame about the hotel but apart from that 👌🏽

the property is beautiful with views for days all staff are hard working and maintaining is done on a daily basis.. breakfast and food was good very nice to have traditional Jamaican dishes please add cornmeal porridge to the menu..😁 overall a nice peaceful stay.. right near everything but not in the mix of the busy night life.. yes you can here it but that never disrupted my sleep.

Stayed in April 2023

The noise from the nearby club was high, it starts from 8pm and goes on until 3am in the morning every day, yes every day not just weekends, we couldn't get good sleep during our 4 night stay 😭

View, beach, staff.

Stayed in April 2023

Only missing item was a blanket as it got cool in the night.

Room was clean and had enough space. Location great and breakfast was good.

Stayed in April 2023

Combined comment above.

The customer service before we arrived was excellent, they attendees to all our needs, but some staff didn’t seem to happy when we arrived. I realise it’s a difficult job, but that should t be reflected onto us.

Stayed in April 2023

The wifi from our room was spotty so we had to go outside to the pool area where it worked really well. Also, there isn't direct beach access but there is a deck which you can swim from.

I liked the location, views from the room and the included breakfast. We were able to travel from Kingston to Ocho Rios by bus and then a short taxi trip to the hotel in which another traveller was heading to as well. The Almond Tree restaurant was where we had our dinners which we enjoyed. The waiters/waitresses were kind and helpful. Overall, the stay was of great value and good for being a non all inclusive.

Stayed in April 2023

The air conditioner needs updating.

The room had a view of the ocean which was beautiful. Breakfast and dinner were delicious.

Stayed in April 2023

No fault of the hotels however there is a club opposite and loud music goes on into the early hours.

A lovely view of the sea from the grounds. The traditional Jamaican breakfasts were delicious and plentiful. As were the lunches and dinners in the restaurant. The staff were ever so attentive.

Stayed in April 2023

Excellent location, well appointed rooms and lovely position overlooking the sea

Stayed in March 2023

I think the maintenance of rooms and equipment - e.g. of the snorkeling gear, tennis racquets and courts, room lights and plugs and furniture - would make take this accomodation to a complete resort vibe. Only thing that was lacking was the maintenance of pretty decent facilities

I think the staff at the resort are very sincere and are a compliment to the facility in general. This is quite an under rated resort like hotel with a pretty good kitchen and a nice pool and includes most facilities you could wish for and with GREAT views

Stayed in April 2023

The racket from DJs off the property that kept us awake

Astonishing views, great pool, good rooms

Stayed in March 2023

the food was fantastic. great prices too.

Stayed in March 2023

Bed was very hard and only a sheet for covers. Not much to do in the evening. No beach area

Beautiful views of the ocean. Drink and food prices were reasonable and food was good. Junior deluxe suite room was very nice. Pool area is very nice

Stayed in March 2023

The Hot Tub, however it was on for Friday night only and not dat and Sunday. The Hot Tub was great though

Stayed in March 2023

I had to move from room to room because of availability

View and the rooms were comfortable

Stayed in February 2023

Beds were a bit hard.

Location was great, rooms clean and staff very attentive. Breakfast was a great start every morning. Really happy with our stay.

Stayed in February 2023

The noise from the local bar/club beside the hotel. If it's peace and quiet you're after or a good sleep, I would have to advise against staying here. No fault of the hotel.

Beautiful location, staff were exemplary. Food was excellent.

Stayed in February 2023

We usually stay in the small suite bit it was not available. Our room was described by the check in clerk as "lower standard". The room itself was nice, plenty of space and room to hang clothes, drawers , nice patio. However the bathroom had one tiny bar of soap, no shampoo, lotion or wash cloths. When I called for wash cloths I was told that room does not come with that amenity but if I wanted they could bring some to the room. I asked for them and then had to call a second to time. That surprised me based on my past stays.i reported my disappointment to the front desk at check out but didn't get the impression that any changes would occur.

Hibiscus is a very nice facility, our go to place in Ocho Rios. You can't beat the location and views from all over the property.

Stayed in January 2023

The loud music coming from nearby bars went on until 2 in the morning! This happened during the week!

The food and the view from the room were great!

Stayed in January 2023

loud (music until 3 am) breakfast served in plastic wrapped. coffee terrible (old, kept in thermoses)

perfectly located for great snorkelling!

Stayed in January 2023

Not the fault of the property but both nights we were there there was loud music until the early hours from somewhere close by. I recommend earplugs for those who are light-medium sleepers

Room was very clean and had lovely sea / pool view. hotel gardens were very nice and it was possible to snorkel from the property. WiFi was good and parking was secure. Breakfast was very good.

Stayed in January 2023

very friendly staff, open space and also very comfortable

Stayed in January 2023

The bathroom is a bit small, insufficient ammount of toiletries, however the shower is good. There's a discotheque close to the hotel with very, very loud music untill 04:00am daily which might give you restless nights. The discotheque doesn't belong to the hotel but is somewhere close to it. But if you like terrible music and a screaming DJ you might enjoy... :)

A very charming, oceanfront hotel which has a wonderful restaurant and an even better bar with amazing views. We really loved to drink an ice cold Red Strip beer in the bar served by the amazing bartender, Nevardo. I especially want to thank him for making our stay so wonderful and we really loved his 70's & 80's funky and soul (background) music. It made me feel young again! :) The hotel is pretty close to Mystic Mountain, a must visit when you are in Ocho Rios.

Stayed in December 2022