Salt Coppers, Runaway Bay, Runaway Bay, Jamaica
#5 of 7 hotels in Runaway Bay
Guests' ChoiceBased on 1113 hotel reviews
7.3Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
7.7
Staff
8.1
Value for money
7.6
Free WiFi
7.0
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End of dialog contentReviewed: 26 June 2024
Delivan
United StatesBed was hard. Did not get the room paid for. Booked one room two beds two people, but got one room with for one guest; I had to pay for a one night pass for my Wife. No microwave in room. Very hot in buffet area
Breakfast was great, and all Staff was great Love the entertainment
Stayed in June 2024
Reviewed: 25 June 2024
Delivan
United StatesHot all around, except for room No microwave
Clean Staff very helpful
Stayed in June 2024
Reviewed: 25 June 2024
Lauren
AustraliaGorgeous beach and pool area Very large comfortable bed and large balcony
Stayed in June 2024
Reviewed: 24 June 2024
Delivan
United StatesHot in Buffet area Not given room booked No Microwave
Staff Food
Stayed in June 2024
Reviewed: 24 June 2024
Delivan
United StatesNo microwave Bathroom needed renovation Outside of room is very hot, even in buffet area
Clean Staff very polite and helpful
Stayed in June 2024
Reviewed: 22 June 2024
Chad
United StatesRoom service was lackluster, my room wasn't initially ready when arriving. 3 hour ordeal as the desk clerk has to run to each room to make sure it wasn't occupied. Buffets were okay, I recommend paying the extra and staying on the luxury side vs the Grand side of the hotel as that is adults only.
The beaches, pool, service at the pool bars, and security
Stayed in June 2024
Reviewed: 21 June 2024
Audre
United StatesThe room location and numbering.
We enjoyed the all inclusive experience however the seniors had a hard time navigating the property. There was a lot of confusion with finding our rooms and quite a few of the elevators did not work.
Stayed in June 2024
Reviewed: 19 June 2024
Claudio
United StatesI was there for a whole week and dinner was not it! I tried the la cart restaurants and it was not that great... food weren't cooked well, greasy, and lack of options. Another thing I didn't like was that things would close down. for instance, after a certain time everything would close and if you were hungry, well good luck! they should have one place open while the other one closes for cleaning or something. Lastly, there were NO room services...
Breakfast was good
Stayed in June 2024
Reviewed: 11 June 2024
Maureen
JamaicaThe bathroom wall was peeling
The food
Stayed in June 2024
Reviewed: 10 June 2024
Annmarie
United KingdomThe rooms and bathrooms are not upto par
Most things were great and clean. Entertainment was good for grown-ups, not for a 20-year-old
Stayed in June 2024
Reviewed: 4 June 2024
Tai
United StatesMy room key didn't work for me and my guest and I had to go back to the front desk to get it recoded.
The kids zone was amazing
Stayed in June 2024
Reviewed: 24 April 2024
Judy
United KingdomThere were a list of problems we had from arrival until departure which shouldn’t happen in this class of hotel however the staff were very helpful and always quick to solve them.
The activity options The varied food places to eat The hotel families The beach
Stayed in April 2024
Reviewed: 23 April 2024
Geddes
JamaicaBartenders were not very nice towards jamaican nationals.
Food wasn't aiibthat great,except for Saturday evening.
Stayed in April 2024
Reviewed: 9 April 2024
Luther
United StatesDinner and Breakfast
Stayed in March 2024
Reviewed: 1 April 2024
Sasha
GuyanaSales staff in the lobby
Entertainment staff are all amazing!
Stayed in March 2024
Reviewed: 23 February 2024
Kemeasha
United StatesI didn’t like the room. It’s not properly cleaned and the glass and cups were dirty. The pillows and sheets had stain marks on them.
The property is located in an amazing area. The grounds are well kept.
Stayed in February 2024
Reviewed: 21 February 2024
Sadie
United StatesThe noise very early in the morning outside our door. The staff and the carts are loud late into the night and then early in the morning.
The facilities are wonderful. The food was great. Service excellent.
Stayed in February 2024
Reviewed: 4 February 2024
Christina
FranceResort is too isolated. The only way to see something outside of resort is to book excursions, which gets pricey quickly. Beachfront isn’t spectacular. Slightly better on the luxury reserved beach (more sand, less seaweed). Biggest disappointment was lack of waterfront restaurants. Resort is waterfront, but most restaurants are indoors. Lastly, food was very repetitive and not particularly good.
Generous room size. Attentive and pleasant staff. The property was average, so nothing really sticks out. I think our experience would have been slightly better if we had booked a renovated room. To be fair, we don’t usually do all-inclusive, but this was for a family occasion (wedding).
Stayed in February 2024
Reviewed: 1 February 2024
Gayle
United Statesthey need remodeled the equipment they too old fashioned for eg. the television
the property was clean and the food good
Stayed in January 2024
Reviewed: 25 January 2024
Evon
JamaicaParking is horrible.
Customer service
Stayed in January 2024
Reviewed: 19 January 2024
Adonjah
JamaicaWe did not get an orientation so we did not find the club and the village until our last night.
The food and the staff were great .
Stayed in January 2024
Reviewed: 3 January 2024
Sylvia
JamaicaBit slow sorting out issues Rodizzio restaurant did not work for us. Having to collect food and wait for meat food was cold.
Once room choice was sorted it was lovely. Loved the beach and the aqua aerobics class.
Stayed in January 2024
Reviewed: 2 January 2024
Michael
BelgiumClean
Stayed in January 2024
Reviewed: 31 December 2023
Barrington
United StatesSome staff service wasn't friendly
Stayed in December 2023
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