The bathroom - no ventilation, hot and sticky. Shower was nice with the double heads, but the tiling is dangerous and slippery, and, the dip between the 2 allows for even more potential to slip. No bars to grab onto if you slip, if you don't change the whole stall, at least the floor, and add some bars. No electricity for the AC, even tho we had electricity.

Spaciousness of the room. Electricity during the hurricane.

Stayed in July 2024

They didn't have any kind of entertainment while I was there during my stay

The location was great staff was pleasant the food restaurants dining was very good

Stayed in September 2024

The staff was friendly

Breakfast beach

Stayed in August 2024

I woke up in the middle of the night and had an encounter with giant cockroach in my room along with one their family members. As often as I come to your hotel I have never had any issues with unwelcomed visitors. (BUGS).

I like the friendliness of staff and they always make sure that everything is going well during your stay.

Stayed in August 2024

Juice was stale or watered down. . Tea cups are for kids - too small for adults

Stayed in August 2024

The shower cubicle needs refurbishment - replacement of tiles.

This was our first stay at Coco La Palm and it was very impressive. The property was cosy and peaceful,the room had all required facilities , with comfortable beds and sofa.The location was excellent and close to nice restaurants and entertainment facilities. The staff were very friendly and helpful.

Stayed in August 2024

The bathroom it had a bad smell

The location and the staff

Stayed in August 2024

I wish they had some beach umbrellas because on the beach is hot.

The property is absolutely beautiful and clean ! The rooms are well kept, the breakfast was good and was served quickly. The beach was clean and pretty.

Stayed in August 2024

Cost for Breakfast, the continental breakfast is not a real continental breakfast and really need to improve. no pancakes or eggs??

Stayed in July 2024

Nothing

This is my second visit and it did not disappoint. The property is very peaceful, great breakfast options, comfortable rooms and beds and the staff is very pleasant..the location is excellent as it is close to different entertainment spots and food options.

Stayed in July 2024

The rooms were clean.

After living through a hurricane with no water, power, or cell service, u could wait to relax and enjoy our anniversary. I have stayed here before and the staff was great years ago. At that time, I was still a tourist. Know that I have relocated to Jamaica and have an island address, and I feel I was treated as second class. I was asked to leave my card or my card information at the desk because of your internet being up and down. I set for a while and watched the front desk check in people without payment because of wifi, just to tell them to come back when they get settled in the room. So when it came to my turn, it was different. I felt that I should have been treated the same way. We had driven over 4 hours just to get some of the stress off and try to enjoy some of our anniversary with friends at a different resort. I spoke to the manager about my concerns on leaving my bank card because of other experiences in Jamaica of safety concerns. She looked me in my face and lied about her reasoning for the request. I guess she didn't know that I had watched them check in over 3 families waiting on your wifi to come up. U decided to find an atm, just to wait in a long line because of the power loss from the hurricane. I finally got cash and went back to pay for the room. I did check to see if there were any other places to stay on the short notice. We stayed and completed our anniversary with no more problems. I will not be back because I feel that now that I live on the island, I was so less worthy of your establishment by Coco Lapalm standards or like of.

Stayed in July 2024

Modern

Stayed in May 2024

Sometimes the outdoor showers didn’t work.

Easy to navigate and great location.

Stayed in June 2024

Towel station should be better utilized. Life guards have multiple duties. Need a proper Life Guard set up.

Breakfast! Open atmosphere! Beach!

Stayed in June 2024

Great staff, much better than a all inclusive hotel.

Stayed in June 2024

No complaints and very convenient location

Stayed in May 2024

Overall, I found no faults with this property.

Good security, great meals and enough quiet space and time to work.

Stayed in May 2024

Check in was very late at 4 pm. One member of the serving staff was a little bit pushy at breakfast (maybe she was just taking her job too seriously) but all the other staff interactions were just so pleasant and lovely so they more than made up for the small inconsistency of their colleague. The hotel charges an extra 2 or 3 per cent to use a credit card to pay for non-accommodation related costs like food and drinks.

The hotel is right next to the beautiful white sand beach that stretches for several Km's. The small hotel garden is very well maintained and beautifully landscaped with palm trees and flowers. There are also two swimming pools on the property plus live music on some evenings. The staff were very friendly and welcoming for the most part.

Stayed in May 2024

Not a lot of activities.

Very nice place to stay. Air conditioning was wonderful. House keeping very friendly. Dave made the last day awesome playing all the great jams.

Stayed in May 2024

The tiles in the hallways and the stairs were very sleepery and I saw a few people almost fall. There were tables with chairs in the hallway in front of our room and people were having a drink there. I found it weird that the tables were not on a terrasse away from the rooms.

Good location, nice bar, comfy room. We stayed only one night so didn't explore much. There are good restaurants that are walking distance but it felt a little far from the action and the crowd felt more upscale than other places we have been, friendly but less varied. The room was nice. The pool was small but well maintained. Like everywhere on 7 miles beach, beautiful sunsets. Located right on the beach too.

Stayed in April 2024

Pool was dirty No water to rinse

Stayed in May 2024

Cozy and quiet place right on the beach. Staff all good and good breakfast. Room was large and basic which was good for us. Not there to stay in the room. Guests were mostly repeat guests and friendly. We would go back.

Stayed in May 2024

The staff should go through customer service training.

The location is great.

Stayed in April 2024

The pepperoni 🍕 i ordered was not so good, it had a stale taste.

The continental breakfast was very good, i enjoyed it. The location was good.

Stayed in May 2024