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Reviews of Hotel 39 Jamaica 3 stars

39 Gloucester Avenue , Montego Bay, Jamaica

#25 of 31 hotels in Montego Bay

Guests' Choice

Review score

Based on 60 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    7.4

  • Staff

    9.2

  • Value for money

    7.7

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 21 October 2024

    8.0
    My stay was comfortable and quaint. I want to say a special thank you to Giovanni from the night shift. I was originally
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Property only accepts cash. I also did not like the property and only had one server for breakfast. Although the one server that was there was very cheerful and attentive to all, considering she was the only server, I felt badly for her. I think she needs help.

    Decor and breakfast.

    Stayed in October 2024

  • Reviewed: 6 September 2024

    9.0
    Ideal location for the purpose of my trip. I have to commend Navado he gave excellent and profession
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    No Air conditioning was inside the lobby

    Breakfast was good!!!! Hoping that this hotel will become all inclusive

    Stayed in September 2024

  • Reviewed: 3 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights

    I recently had the pleasure of staying at Hotel 39, and I can confidently say that it exceeded all my expectations. From the moment I arrived, the staff went above and beyond to make me feel welcome and comfortable. The check-in process was smooth and efficient, and the attention to detail was evident throughout my stay. The room was immaculate, modern, and spacious, with every amenity I could ask for. The bed was incredibly comfortable, and I appreciated the little touches like the complimentary bottled water and high-quality toiletries. The view from my room was breathtaking, and it was clear that the hotel took great care in designing a relaxing and stylish environment.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    8.0
    Very good stay overall. I will definitely go again.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Meals are pricey, nightly rate was a little expensive without included breakfast and no comforters on the beds. Some music in the nighttime and the bar needs to open later.

    Breakfast was great. The food in general was great. However, the cost could have been better. It’s a bit pricey and portion sizes are small.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    8.0
    A short sweet stay at Hotel 39
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    I had no complaints. Breakfast was very good.

    Breakfast was properly portioned. Juice and tea/coffee were also offered. Very good selection of a Jamaican or Continental breakfast. Great service from the staff

    Stayed in August 2024

  • Reviewed: 17 August 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bottled water was too expensive 310 jmd. But I understand

    Room was very clean. Staff was friendly. I like Tasheka

    Stayed in August 2024

  • Reviewed: 13 August 2024

    8.0
    I enjoyed. The beach is right across the street. Restaurants nearby by
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast is really good. The hotel staff is attentive.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    8.0
    Comfortable and pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Centrally located, clean and comfortable accommodation. The staff are professional, friendly and very accommodating. We had to do an impromptu trip to Montego Bay. Hotel 39 accommodated us after midnight and allowed us to checkout at 4pm. It was a pleasant stay. We would definitely stay again.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    9.0
    I will definitely return to this hotel.
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The decor was absolutely beautiful

    Excellent location and breakfast of champions

    Stayed in July 2024

  • Reviewed: 4 July 2024

    8.0
    Stay was overall pleasant and cleaning was done daily. I would definitely return for a stay.
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    Although was good stay, seemed like still a work in progress. Wasn’t fond of the shower design. Seems it needed either a couple inch wall on the floor and/or a longer strip to keep the water from going over from shower area. Also glass to extend further would probably help.

    Good location and friendly and accommodating staff. Breakfast was included and delicious. Room was nice and spacious. Nice setup with a mini fridge.

    Stayed in May 2024

  • Reviewed: 2 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The sound of the drain in the bathroom

    The breakfast was excellent

    Stayed in July 2024

  • Reviewed: 20 June 2024

    7.0
    Clean with a wonderful breakfast, just needs a few tweaks.
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Pool was a bit far and wish there were more food and drink options, more availability of water. Also it was very loud facing the hip strip but totally get that this is the norm.

    Very clean, good air con, nice staff, incredible breakfast

    Stayed in June 2024

  • Reviewed: 15 May 2024

    9.0
    Great stay, would stay again.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    I didn't get any hot water in the shower.

    The breakfast was excellent and it was included in the price which was good

    Stayed in May 2024

  • Reviewed: 30 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    The property was very nice, and although the room was cozy, we found it challenging to use the TV. Although it wasn't a deal-breaker, we had planned a movie night, so it was disappointing. Personally, I'm not a fan of bathrooms without a defined shower space, but I know it's trendy in hotels. On the other hand, my room view was perfect! Breakfast the next morning saved my stay, and the staff was warm and welcoming, especially during breakfast time.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    It was very good. We were happy with the hotel and staff / Front desk girls were very nice 😊
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The restaurant and bar was very pretty !!! However we didn’t enjoyed it because it was closed .. Restaurant was only opened for breakfast

    Breakfast was very good .

    Stayed in March 2024

  • Reviewed: 27 February 2024

    7.0
    New place that is going to be a very nice place in time. No hesitation to recommend others to stay here or stay here aga
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Could tell it was a new hotel and not quite organized. Wish there had been an ice machine or vending machine to get a drink. Controls in the room to get ac and other power to properly work were confusing initially, but eventually figured it out. Was super hot in room when we got checked in, and by the time we figured out how to get the room cooler we were informed they put us I. The wrong room and we needed to move to a new room. End of the day not a big deal, as we were informed after booking that they were just getting started, but would have expected lower price for the state of things. DONT GET ME WRONG… this place has great potential and will be an AMAZING stay as they continue to finish up the misc projects they are wrapping up.

    Good location, new and fresh feeling. Felt safe.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Hotel 39 Experience
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Some facilities were not available as advertised. Still had a good time

    Very professional and friendly staff very kind and professional.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    9.0
    Short and spicy!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    All the amenities were not yet available.

    It is newly built. Friendly staff.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Host and staff are nice
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor breakfast selection.

    The hotel is new and located in the strip road in front of the sea. It needs more attention to details, the safe box didn't work and a bad smell was coming out from the bathroom. Breakfast is served in a nearby hotel. For 250 usd a night you would expect a better value for money.

    Stayed in February 2024

  • Reviewed: 11 November 2024

    1.0
    Never stay there again
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything Poor service Infected pool Unfriendly staff

    Nothing. No facilities for children. The pool was unsafe and infested with creatures. The service was worse than poor.

    Stayed in November 2024

  • Reviewed: 15 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No air in the hallway or elevator

    It’s beautiful

    Stayed in September 2024

  • Reviewed: 7 September 2024

    10
    Exceptional
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    I like everything the room comfortable nice clean smell good everything just great .big up the Receptionist sashekia she have great costumer service

    Stayed in September 2024

  • Reviewed: 5 September 2024

    10
    Outstanding customer service experience at Hotel 39!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    From the moment we checked in until our departure, everything about our stay at Hotel 39 in Montego Bay was exceptional. I was warmly greeted by the lovely Brittany, whose excellent customer service, kindness, and beautiful smile made every interaction a pleasure. Nevada was also a shining star, consistently going above and beyond to ensure out stay was comfortable. His commitment to service was truly remarkable. I would like to recognize these two outstanding individuals for their dedication and exceptional work. Kudos to the management for having such a fantastic team—I can't wait to return!

    Stayed in September 2024

  • Reviewed: 28 August 2024

    1.0
    Discussing
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Same as the about

    The was a BAD!! Sewage scents coming from the bathroom into the bedroom, it was disturbing. Spoken to the desk, they send some up they try to clean it but makes no difference. We checked out the next day.

    Stayed in August 2024

Showing 1 – 25

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