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Reviews of Hotel & Spa Villa Mercede 4 stars

Via Tuscolana 20, 00044 Frascati, Italy

#4 of 11 hotels in Frascati

Guests' Choice

Review score

Based on 186 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    8.1

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    7.7

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 28 September 2024

    7.0
    Execellent stay.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights

    Nothing.

    The gym was very good. Restaurant was excellent. We really enjoyed meals in the restaurant with our big party of friends.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    8.0
    Oasis away from busy Rome. Perfect for relaxing after sightseeing.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    It is a very popular hotel for events where they make use of the pool area making it difficult for us as guests to use it. We were even quite rudely asked to leave the pool as there was a party arriving.

    We enjoyed the layout of the facility and the view of Rome from our window. The lobby bar was very convenient and the restaurant was simply fantastic. The hotel is within walking distance to the lovely city center of Frascati.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Needs room refurbishment, although still clean just old !

    Location, pool an on-site dinning

    Stayed in September 2024

  • Reviewed: 30 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no kettle in the room, also the taxi prices quoted by the hotel arent correct, taxis were asking us for more money every trip.

    The pool is amazing and the staff too! Wonderful hotel! Would stay again and again

    Stayed in August 2024

  • Reviewed: 14 August 2024

    7.0
    Enjoyed pool and location. Excellent staff just shame about A/C.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Air conditioning. Coffee shop unattractive.

    Staff excellent. The problem was with air conditioning. Admittedly very hot but necessitated a room change late at night.

    Stayed in July 2024

  • Reviewed: 10 August 2024

    7.0
    I expected more and received way less.
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    If you come by car, it s ok. If not, like us, it s very far on foot from the city center (you have to climb a hill). The breakfast is buffet but not very varied for a 4* hotel. Way too expensive for what it offers and for its location which is too far away from the center on a busy road. Wouldnt recommend or come back.

    Clean, big rooms, it has a swimming pool. Free parking. Friendly staff.

    Stayed in July 2024

  • Reviewed: 24 June 2024

    7.0
    Good
    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Facilities were not well defined on check in so my wife spent time in the hotel and was not informed there was a gym available to her or even a restaurant on site. It was disappointing to realise these things later because we were not informed on arrival.

    Clean comfortable rooms and nice swimming pool areas. Walking distance to Frascati station within 15mins.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Nice place - good value for money, closely located to the city centre of Frascati - excellent restaurant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It was loud

    It had everything

    Stayed in June 2024

  • Reviewed: 27 May 2024

    8.0
    Well operated hotel.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights

    Gym is spacious and very nice but should have towels and water.

    Very nice and extremely helpful staff. Very good job! Breakfast was also good. We had lunch and dinner, both were good standard.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Basic breakfast, not even possible to have a boiled egg.

    Comfortable and clean room. Nice pool space and cozy restaurant atmosphere and view.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Brilliant
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Facilities excellent. Overall hotel standard very good. Is run down in some areas but I feel the new additions (padel club, pool area, restaurant, EXCELLENT STAFF!!!) outweigh this.

    Stayed in May 2024

  • Reviewed: 29 November 2023

    8.0
    Pleasant stay, friendly staff
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    First room (104) smelly, hot (temp control switched off in winter, although 18 degrees outside and 25 in the room) and padel courts across the road (indoors, but still very noisy). Staff very nice though and changed me to 510 which was fine.

    Restaurant and bar / shop on the premises which is handy after long meeting days and because the hotel is about 10-15 mins outside the town centre (so dropping off laptop and walking back not always what you want). Nice breakfast. Mini-bar in the room (no tea/coffee maker).

    Stayed in November 2023

  • Reviewed: 15 November 2023

    9.0
    A very nice stay
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    I found the location of the hotel very convenient for my business in Frascati. The room was very clean and comfortable. The staff was very friendly and professional.

    Stayed in November 2023

  • Reviewed: 20 October 2023

    8.0
    lovely staff in all areas of hotel - really helpful and friendly
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Wifi is not good

    Breakfast is excellent. Room is lovely did not use the pool

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Lovely hotel in perfect location with beautiful views, pool and wonderful staff.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Nothing. I loved this hotel, it was a perfect stay.

    The rooms are a great size and are incredibly clean. My room was lovely, with lots of natural light coming in during the day, and I had a view of Rome in the distance. The pool was lovely, it's small but large enough for the amount of guests that gather there. I always managed to get a sunbed, too, which was nice. It's intimate and quiet there. The breakfast was excellent. You had such a choice of everything from cereal to hot food like bacon sausages and eggs. The range of cakes and cornetti was incredible, and excellent caffe latte and cappuccino. The breakfast staff were always so helpful and friendly. The staff throughout the hotel were very friendly and helpful. The hotel is close enough to the town, about a 10-15 minute walk which is nice to get a bit of exercise in after eating a big breakfast or before eating a big evening meal! :) However, be prepared if going in the summer months as it was between 36 -39 degrees when we were there, and walking anywhere was difficult in that heat. If you want to travel to Rome, it's only 30 minutes on the train direct from Frascati.

    Stayed in August 2023

  • Reviewed: 17 September 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower temp changed. No iron

    Good breakfast, close to town (walkable), fresh pool, cafe on site

    Stayed in September 2023

  • Reviewed: 17 August 2023

    9.0
    Relaxing stay before flying home after 3 weeks touring
    • Leisure trip
    • Couple
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    We were there during the recent heatwave so air conditioning wasn’t making much difference due to local laws

    Relaxed atmosphere, beautiful food, great staff

    Stayed in July 2023

  • Reviewed: 1 August 2023

    8.0
    Great hotel
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The bar was very expensive for evening drinks

    Two pools were excellent and the staff were helpful and very friendly.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    Wonderful Stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    - The walk to town, while relatively short (15 mins), is a steep uphill walk with cobbles, so quite tricky in the Summer. - It would be useful to have more amenities nearby as everything very much is in town. - An iron & ironing board in the rooms would be helpful. Several of us were visiting for a wedding & so many of the men were surprised there was no iron & because they all flew in they didn’t have time to use the ironing services. Irons are quite standard elsewhere so we were surprised this was not included. - A kettle or coffee would be useful in the room for those mornings where you want a lie-in.

    - Staff very friendly, helpful & welcoming. - Food was a tad expensive but delicious. It was nice they offer both broader dishes as well as local cuisine. - The gym was small but good & useful to have. - We didn’t use the pool but were grateful for the option. It was nice to relax around. - The A/C in lounges & lounges themselves were well-kept & nice to relax in. - Extremely clean rooms. - Luggage storage available. - Ample parking if you are renting a car.

    Stayed in July 2023

  • Reviewed: 12 July 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Triple Room
    • Stayed 2 nights

    Table and chair combination was not so comfortable to work for long.

    Pool access, comfortable bed, good breakfast.

    Stayed in June 2023

  • Reviewed: 10 July 2023

    7.0
    Average
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cafeteria style bar area

    Location

    Stayed in June 2023

  • Reviewed: 3 July 2023

    8.0
    we found everything met our expectations
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The facilities were great. The rooms were comfortable and clean. The staff were helpful and enthusiastic. We would stay again. Loved the pool!

    Stayed in July 2023

  • Reviewed: 1 July 2023

    7.0
    We were well looked after here, at this relatively modern, and comfortably equipped hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The lower pool had no shade and the upper pool kept being closed for Private Funcrions. The evening meal was disappointing - we went into town the other two evenings. The temperature of the water in the shower varied between just warm enough and almost too hot! It would have been nice to have tea/coffee-making equipment in the room.

    Reception staff were exceptional! ***** The two pools were fine, and just the right temperatrure for swimming. Beds were comfortable. In-room safe was easy to use. Nice to have a 24-hour cafe associated with the hotel.

    Stayed in June 2023

  • Reviewed: 27 June 2023

    9.0
    Our stay at Villa Mercede was very pleasant and the staff were friendly and obliging to our needs. Highly recommend it i
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    I liked it all.

    Enjoyed using the facilities especially the pool and restaurant and free parking. The rooms were very clean and comfortable.

    Stayed in June 2023

Showing 1 – 25

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