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Reviews of Hotel Excelsior Venice 5 stars

Lungomare Marconi 41, 30126 Venice-Lido, Italy

#17 of 34 hotels in Venice-Lido

Guests' Choice

Review score

Based on 179 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    7.3

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 9 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Amazing building right on the beach with water access for boats to Venice

    Stayed in August 2024

  • Reviewed: 26 August 2024

    8.0
    Beautiful stay in the Lido
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The drinks and food at the hotel were very expensive, it drove us away from the hotel and to other establishments during the evening/afternoons when we would have like to stay. Also the bar furniture was looking a bit tired. Ripped armchairs etc

    The hotel is very beautiful, staff attentive and a calm oasis away from the mania of Venice

    Stayed in July 2024

  • Reviewed: 1 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Eating and drinking at the hotel is expensive - but you have the option to boarder the shuttle boat (included in the rate) and find cheaper options Minor things, but part of the difference between “9” and “10” was that soap etc was not replaced when empty The balcony could have been better used with 2 outdoor chairs On sustainability, I suggest the lightening should not be put on after cleaning during the day and that towels should not be replacement when not on the floor On the face of it, a great arrangement with a vendor for a boat trip to Murano and Burano, as suggested by the concierge, but I suggest that you in stead book a non-vendor tour or just jump on/off the local ferry (you have to find your way back in any event and you would have seen more of the islands)

    Perfect location , great facilities and a beautiful hotel I upgraded to a room with balcony and sea view, which was fantastic Excellent every half-hour shuttle boat to St Marco Staff was on top of things and very kind and service minded - across restaurants/bar, pool area , reception and concierge. You feel at home and appreciated

    Stayed in July 2024

  • Reviewed: 27 July 2024

    8.0
    Enjoyable, expensive
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Venice View
    • Stayed 7 nights
    • Submitted via mobile

    Room needed re-furbishment -

    Location and elegance

    Stayed in July 2024

  • Reviewed: 22 July 2024

    9.0
    A relaxing beach vacation at a full service hotel
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The food was expensive

    The beach cabanas and comfortable beds/sheets

    Stayed in July 2024

  • Reviewed: 14 July 2024

    8.0
    We uad a wonderful stay.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    No aircon at breakfast time! Very uncomfortable.

    Lovely. Traditional. Good food.

    Stayed in July 2024

  • Reviewed: 11 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Everything was excellent but when chatting to other guests from all over the world the lack of fresh drinking water other than bought bottled water at €8 for 75 cl people thought it was unfair. Even water in the bedroom did

    The complimentary water bus from the Lido to St Marks was brilliant

    Stayed in July 2024

  • Reviewed: 6 July 2024

    9.0
    Beautiful hotel in a gorgeous location.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    €40 per night parking fee was expensive.

    Beautiful hotel in a lovely location. Easy 15 minute access to Piazza San Marco via the hotel’s complimentary shuttle boat. Gorgeous historical building with lovely features. Room was spacious and comfortable. Pool was great. The bar with views over the water was lovely. Breakfast was very good.

    Stayed in July 2024

  • Reviewed: 30 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights

    Were are no sunbeds on the beach. The only way to have them is to rent the beach cabanas, but the price is 395 euro per day, that we're finding is way to expensive.

    The breakfast was amazing. They had everything that you could think of plus Prosecco. The room was very big and nice. They have free boat shuttle to Venice and back many times per day.The beach and pool were amazing as well. We would definitely stay in this hotel again.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    very good choice
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights

    a little bit old fashioned hotel

    good location with shuttle for Venise and sea very close

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Percy
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No iron in the room for clothes And no tea/coffee facility's

    The location was amazing , the breakfast was superb , the transfers and all rue staff was above and beyond

    Stayed in June 2024

  • Reviewed: 1 June 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    No Bircher or mushrooms in the buffet for breakfast. Spa would have been amazing Food expensive Sandwich selection, little snack shop would have been great. Our shampoo in room was empty - asked member of staff who told us to ask someone else.

    Water taxi free and straight to St Marc’s Square Great taxi service Beautiful inside and out Big room, with high ceiling Very clean Staff very friendly Lovely pool Beech and over looks the sea

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Perfect way to visit Venice and have some relaxed time at the beach
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Very cold in restaurant (end of April), lot of mosquitoes in the room

    Directly at the beach. Nice break from busy Venice

    Stayed in April 2024

  • Reviewed: 26 May 2024

    9.0
    A beautiful stay, one we were sad to leave and would most definitely return for another stay.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The bathrooms could do with a little upgrade, but perhaps it’s part of the charm of the hotels heritage. Non complimentary water, tea and coffee in the room was a shame given the cost, would have been very welcome rather than having to pay extra for standard basics.

    A beautiful hotel, old school Hollywood glam with its film festival connections, and an amazing location right on the beach. Stunning views from our sea view room, lovely size room, spacious and very clean. The pool and terrace areas are beautiful, lots of space and places to relax. Food is great, all of the staff around the hotel are super helpful and friendly and go out of their way to ensure you have a great stay. Breakfast is plentiful and eating outside is a great way to start the day. The free boat service to and from Venice is an excellent perk of the stay, the boats are beautiful and it’s magical to pull into San Marco or back to the hotel dock. There really is no where else to stay if you’d like some relaxing time as well as a city break. We’ll definitely return!

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Lovely location, good facilities
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Venice View
    • Stayed 3 nights
    • Submitted via mobile

    Bedroom’s are very dated. Extremely expensive for food and drinks.

    Lovely communal areas.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    an exceptional place in the world
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 6 nights

    even though the season hadn't started yet, the hotel was quite busy and the restaurant capacity was quite small

    the incredible atmosphere of more than a century that this building has experienced, the beautifully renovated rooms, the sea view rooms have a breathtaking view, the sea is clean, the pool is heated and the half hourly shuttle to San Marco makes the Excelsior the best place in Venice, the restaurant is very good It was my about 20th stay in Venice and combined with a very exceptional Biennale the best. Thank you to room service manager Adriana for the great service and help.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Being badgered every hour from 8am with knocks on the door asking us to check out. Even though our room wasn't ready until 4pm on the day of arrival. Drinks are very expensive.

    Excellent food in the restaurant. Helpful front desk staff.

    Stayed in May 2024

  • Reviewed: 1 October 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Sea View
    • Stayed 2 nights

    Dinner restaurant was very pricey.

    Room was delightful. View was great of the Adriatic. Staff was great.

    Stayed in September 2023

  • Reviewed: 30 September 2023

    7.0
    A very nice hotel spoilt by indifferent service in two key areas.
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 4 nights

    The plumbing in the rooms means that the shower temp is not constant. The main issue is the organisation of the staff in the terrace restaurant/ bar/snack bar area. They are nice and friendly but very poorly organised. Everything takes too long and you have to sit and wait to get any sort of service. The attendants at the pool area are more interested in playing on their phones than looking after the guests. When you arrive it’s like you are inconveniencing them. No smile, no willingness, very poor. Not what you would expect from this quality of hotel.

    The hotel is beautiful. The location is great. It is old but has been maintained to a very high standard. Our rooms were very nice indeed if a little old fashioned. The shuttle boat to and from Venice is excellent. The check in and concierge service is also very good. The food served in the restaurant is of good quality.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    8.0
    Just what I needed
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Expensive however a good value compared to other 5* Venetian hotels.

    Venetian character, lovely room with luxe sheets, out of Venice main craziness so peaceful, swimming pool, shuttle to San Marco square, helpful English-speaking staff.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    9.0
    Classic hotel with big rooms and wonderful facilities. Ideal for families who wants pool for the kids but also who wants
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was a little slow at the restaurants.

    Big rooms, wonderful building, and clean.

    Stayed in July 2023

  • Reviewed: 18 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The staff could have been a bit more friendly

    Fantastic hotel and setting. Regular boat service to St Marks was fantastic. Beautiful pool.

    Stayed in September 2023

  • Reviewed: 30 August 2023

    9.0
    The right hotel for a sea run away
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Furniture bit aged in general No full fledged spa or beauty salon Beach cabin expensive and require refurbishment to include shower as well

    Direct beach front Many beach privet cabins Hotel water shuttle Outdoor pool & large gym room Multi lifts and wid stairs Big lobby and breakfast room Friendly and supportive staff of all hotel functions from reception to the porters Good variety of food both at breakfast and beach bar

    Stayed in August 2023

  • Reviewed: 29 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classic Double or Twin Room
    • Stayed 4 nights

    The location of the hotel directly at the beach, breakfast room also at the beach, the exhibition in the main hall was impressive, and the style of the hotel feels very pleasant, especially the long quiet corridors and internal gardens

    Stayed in August 2023

Showing 1 – 25

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