Via Santa Reparata 31, 50129 Florence, Italy
#357 of 379 hotels in Florence
Guests' ChoiceBased on 120 hotel reviews
7.1Cleanliness
7.5
Comfort
7.3
Location
8.8
Facilities
6.9
Staff
8.6
Value for money
7.0
Free WiFi
8.3
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End of dialog contentReviewed: 6 June 2024
Mary
United KingdomNo information sheet in the rooms on how the tv or air conditioning worked or note of the wifi password or when breakfast was served. All were on signs at reception which was not handy if your room was located in 2nd floor and you forgot to ask.
Good location, clean rooms and good breakfast. Communication was great and staff were very helpful.
Stayed in June 2024
Reviewed: 31 May 2024
Rebecca
United KingdomShower not great and no lifts so few stairs to climb with luggage
Lovely hotel great location
Stayed in May 2024
Reviewed: 26 May 2024
Veselin
BulgariaCould be more clean especially in the bathroom.
The hotel is situated at the centre. The personal is very friendly and helpful. They helped me to find a parking for the car. You can have a breakfast in the morning.
Stayed in May 2024
Reviewed: 16 May 2024
Paweł
PolandSame breakfast every day, lack of isolation in the rooms (you can hear exact conversations of the people outside). Rooms in desperate need of renovation.
Proximity to the main attractions and the train station. Nice coffee for breakfast. Clean. Nice staff. In general I would recommend for people needing a place to sleep only, not really a place to chill and relax.
Stayed in May 2024
Reviewed: 15 May 2024
Christine
AustraliaThe room was very small, as was the bathroom. Everything a little tired. My room bore no resemblance to the pictures shown.
The location was very good, and an easy walk for the sights of Florence, and a group of cafes for evening quite nearby. The staff were pleasant, and the breakfast very good.
Stayed in May 2024
Reviewed: 27 December 2023
Johnny
ColombiaVery crowded at all nights!
Nice staff and location!
Stayed in November 2023
Reviewed: 23 December 2023
Abdul
SingaporeFacilities
Location
Stayed in December 2023
Reviewed: 20 November 2023
Harriet
ItalyRoom cleaning
They're welcoming, breakfast was good and the location is perfect
Stayed in November 2023
Reviewed: 8 November 2023
Luciana
United StatesThe property was fine, clean and location was ok. The parking is not Included and depending on the price you are willing to pay is how much you need to walk. A 15 minute walk (away from the City center) will get you to a $15/day parking). They were very nice to keep our luggage the day of checkout. Overall it was ok, but the value was not good, it was too pricey for what it is.
Stayed in October 2023
Reviewed: 8 November 2023
Tamara
SerbiaNo elevator! Narrow stairs. It's old hotel. Breakfast could be better- richer.
Location is great. Room is big for 4 and clean, beds are comfortable. It's old hotel but very close to attractions.
Stayed in November 2023
Reviewed: 1 November 2023
Anush
HungaryN/A
The breakfast was very good and the location was excellent.
Stayed in October 2023
Reviewed: 26 October 2023
Syed
United KingdomWe had room 201, which is right above the road. Unfortunately there was a lot of noise from the street. One morning a truck unloaded something right opposite the hotel at 4:30am making a lot of noise.
Very good location. Very close to the Duomo. The room was small but tidy. The staff were very helpful.
Stayed in October 2023
Reviewed: 10 October 2023
Antonela
ArgentinaRoom rates
Great location and spacious rooms. The BKFST was simple but good overall.
Stayed in September 2023
Reviewed: 3 October 2023
James
United KingdomWe needed WiFi all the time nit just sometimes as my partner needed to work online every evening. The tiny bathroom was awful.
The location is very good and the staff friendly. The room was too small, the bathroom extremely cramped, and the WiFi was intermittent.
Stayed in October 2023
Reviewed: 2 September 2023
Zdzislawa
CanadaToo expensive
Location
Stayed in September 2023
Reviewed: 2 September 2023
Christina
JapanHelpful staff, good location
Stayed in August 2023
Reviewed: 26 August 2023
Samuel
United KingdomBreakfast a little disappointing, cleaning schedule was unclear and cleaners spoke no english, which created some awkward situations.
Personal AC in room, excellent location in center of Florence, very friendly staff.
Stayed in August 2023
Reviewed: 26 August 2023
Aida
LithuaniaRoom without windows
Stayed in August 2023
Reviewed: 23 August 2023
Kathryn
QatarTV had to be replaced. AC leaked so I improvised a bucket out of the trash bin. There was a power cut. Breakfast was very basic for €8. Barely any pastries. Mostly toast, boiled eggs & watermelon. Coffee was nice though.
Location was close to Duomo. Staff were helpful when things went wrong. They carried my luggage which was great. Very friendly. 24 hr reception so you could always leave the key when going out.
Stayed in August 2023
Reviewed: 21 August 2023
Kristupas
LithuaniaLoud door, bathroom
Stayed in August 2023
Reviewed: 15 August 2023
Alastair
United KingdomI booked a single room which did not have any facilities to hang up any clothing with no desk or chair. This was my main area of disappointment.
The location is very good and within walking distance of the main attractions and sites. The breakfast was simple but good.
Stayed in August 2023
Reviewed: 11 August 2023
Rkc
ItalyWe're on the first floor but someone helped us to bring our luggages. There is no elevator in the hotel. The room is nice. We left early in the morning for our trip to Pisa but we still had something for breakfast. The train station and historical center are near.
Stayed in August 2023
Reviewed: 29 July 2023
Ibrahim
United KingdomGreat costumes service but no hot water and only one socket
Stayed in July 2023
Reviewed: 16 July 2023
Maria
United StatesAccessibility to city proper and S.M. Train Station
Stayed in July 2023
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