Nothing. It’s perfect.

This is the second time we have stayed here. The facilities are fantastic, it was incredibly clean and the staff are so helpful and really make the stay. They helped at every opportunity and customer service is first class. The customer relations manager is really helpful and friendly too and recognised us from our first visit.

Stayed in June 2024

Parking was hard when it was busy at the weekend. Bit further along the strip than we'd of liked. At least a 30 - 40 minutes walk the busy part of town. Train station was a bit further away than we thought so glad we had the car & not a taxi.

Excellent Customer service. Staff very helpful 24/7 & very English speaking. Free bike to take out. Very clean. Amazing breakfast.

Stayed in June 2024

Our friends room at the back of the hotel overlooked trees (no view)

A real sophisticated friendly atmosphere the minute you walk into the hotel. We enjoyed the interesting Art which spreads through the reception into the lounge and all around the hotel. Our suite was amazing, spacious, bright and airy. A Huge balcony to sit and read a book or enjoy a glass of wine whilst the perfume of the jasmine from the beautiful garden permeates through the air. (we were lucky enough to be upgraded so was extremely happy.) The roof top bar and restaurant is wonderful, a beautiful view of the sea amazing sunset. staff were very attentive and the couple that were singing and playing guitar were fabulous. Can’t wait to return in September.

Stayed in June 2024

The pool area looks nicer in the pictures

Excellent breakfast and restaurants, nice Spa

Stayed in May 2024

The hotel definitely needs some renovation on the outside as well as on the inside premises. We had a consistent bad smell in our room that came from the air conditioning. That should be checked. But by far the worst part -and this is not an exaggeration - was the condition of the wellness area. Especially, sauna and steam bath should be closed down and immediately reworked and renovated. This has for the most part lead to the negative impression and the deduction of the evaluation.

From what I have seen, definitely one of the better locations in Lido di Camaiore. Great Location, just separated from a main street to the beach. Nice rooftop bar and restaurant. Good housekeeping, rooms were very clean. Good opportunities for children with an indoor and outdoor play area. Well equipped rooms for families.

Stayed in May 2024

The bathroom was poor. Swimming pool inside allows kids just up to 13:00 from 10:00 Food prices in restaurant a bit overpriced compared what you get for that value.

Good location. Nice area. Good size room.

Stayed in May 2024

Extremely good staff everywhere (reception, restaurants), great breakfast, free parking.

Stayed in May 2024

Slightly expensive pool bar and restaurant

Great staff. Fresh rooms

Stayed in May 2024

We were disappointed that the hotel was not connected to the beach as it is implied in the advert photos. The beach is separated by a busy road and the facilities on the beach are charged by the restaurants which line the seafront. We also found that the hotel was quite noisy with children. Parents using the spa facilities with no supervision over their children (not really the hotels fault).

The hotel was very clean and the staff were very friendly and helpful. Breakfast had an excellent range of choice. The inside pool was nice and warm. The masseuse was very nice and her deep tissue massages are intense! The bar/restaurant staff were super accommodating. Free electric car chargers were a big bonus!

Stayed in May 2024

Very well located, beautiful facilities with tennis court, pool and bicycles at disposal. Small walk to get to the beach and few extra meters to access the nice boardwalk. Good food.

Stayed in May 2024

nothing

Everything

Stayed in May 2024

The scrambled eggs should be a little hotter, same cappucino

The breakfast was good ten years ago and still is. Very friendly Staff.

Stayed in April 2024

Good sauna

Stayed in March 2024

Nothing

Beautiful hotel, lovely rooms, friendly staff, excellent breakfast

Stayed in February 2024

At check-in, the phone seemed more important than us, which set a poor opening tone. The bath was very slow to drain and seemed partially blocked.

The pool features were great for kids and the garden was nice. The location was also useful for getting to the front promenade and fine for seeing the whole of the lido areas along the coast. Walking distance to Viareggio's Carnivale which was convenient.

Stayed in February 2024

Modern spacious building

Stayed in February 2024

Great location

Stayed in February 2024

The white and orange colour scheme of the room - but this is a really minor point!

The location and confort of the hotel were both excellent. The staff were warm, helpful and welcoming. The room was large and had everything we needed.

Stayed in February 2024

*The shampoo provided in the shower, instead of cleaning my hair, made it oily and dirty. * Outdoor swimming pool could be heated. In the summer time I find the water being a bit too cold.

Is the third time I choose this venue for vacation … the amazing staff, a very beautiful garden, the incredible SPA and the wonderful rooms will guarantee you an unforgettable stay. Very close to the beach.

Stayed in January 2024

Nothing, everything was better than expected

Everything, I would choose it again and again

Stayed in January 2024

Excellent hotel. Perfect location. Parking is so easy here. Beautiful Spa and garden so tou can relax. Breakfast is also great!

Stayed in January 2024

Very nice breakfast, additionally, we were particularly impressed by the excellent indoor pool, this amenity proved to be an absolute gem, especially during the winter season, and also a very good size of the Suite for a family with an amazing Balcony.

Stayed in December 2023

It is not your fault but the beach was not accessible with a stroller.

Everything was excellent, especially the facilities for toddlers (our son was 14 months but had plenty toys to play). Staff was exceptionally nice and helpful. It is a great hotel with small children. Also the New Year event was excellent with kids, as there was a lot of room for kids to play and they were not forced to sit at the table. The restaurant had excellent food and we enjoyed the breakfast too. The room was spacious and very clean and perfectly fit for a toddler, there were no dangerous items/furniture. Also the pool was wonderful, perfect temperature of the water for a toddler, and very relaxing. We liked that we had to do a reservation and it was never overcrowded. The massages I had were excellent. I liked the bathrobe in the room and the direct elevator to the pool. Also very clean sauna and steam bath. We will definitely recommend your hotel to other families or couples.

Stayed in January 2024

It was clean, light and airy. All staff were friendly and helpful

Lovely hotel, staff were great and the Spa was fantastic

Stayed in January 2024